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Midtown Kia

Tulsa, OK

4.4
3,059 Reviews

4747 S Yale Ave

Tulsa, OK

74135

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Showing 3,059 reviews

March 22, 2023

Awesome dealership and everyone we spoke with went above and beyond to make it the best experience possible! More

by psons77
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Taylor and I think finance lady was Shelly., Jordan Bush
Mar 23, 2023 -

Midtown Kia responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Midtown Kia!

March 22, 2023

Will not do business here. ..nor would I recommend to anyone else who needs their car fixed. More

by Plindsey90
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service manager Daughtry.
Mar 23, 2023 -

Midtown Kia responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

March 22, 2023

We had a good experience at this dealership and they helped us get the exact make and model of Kia we were looking for. More

by Katie
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bryan Newpher, Jordan Bush
Mar 23, 2023 -

Midtown Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Congratulations on your new vehicle! We look forward to working with you again!

March 20, 2023

I had to contact the dealership when I wanted an update on my car and usually had to wait longer for a response. There was a lot of guessing and money that I’m not sure needed to be spent. Did not bring my More

by carolinee.muselmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Emily, service representative
Mar 21, 2023 -

Midtown Kia responded

Caroline, Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

March 19, 2023

I was in and out in just a few minutes. The staff was friendly and couteous. As always my experience great. Thank you Midtown Kia More

by WM_SPENCER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
paperwork out in car but the service lady made my visit exceptional
Mar 20, 2023 -

Midtown Kia responded

Thanks for sharing your thoughts about your experience with Midtown Kia. We appreciate your business and hope to see you again soon!

March 19, 2023

I had a recall on my 2021 Kia Seltos that destroyed my engine and i thought it was going to take months for them to get a new engine in because it was placed on backorder, but just two months of the car b More

by Celia
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine Gutierez
Mar 20, 2023 -

Midtown Kia responded

Thank you so much for your kind words, Celia, and for taking the time to leave us this wonderful feedback!

March 19, 2023

First visit was a very nice place to have my car serviced. I look forward to having a great experience buying my first car with MidTown. More

by JFHAZELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Mar 20, 2023 -

Midtown Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

March 18, 2023

Very poor communication. Gave us back the vehicle that failed again the next day. Now they have had for 2 weeks and no updates and no loaners or assistance. Would not recomme More

by dysart316
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Emily
Mar 20, 2023 -

Midtown Kia responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

March 18, 2023

HORRIBLE EXPERIENCE! ! To make the nightmare short and sweet—I am thankful & blessed to have been able to get my trade-in and down payment back!! That’s the only thing swe More

by Kalex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Davis, Shelly Smith, Carson VanCleave, Austin
Mar 20, 2023 -

Midtown Kia responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

March 18, 2023

Great experience from the time I stepped onto the lot. Carson came out pretty quickly to greet me and wasted no time getting me out for a test drive. I fell in love with the car and got me out of my old c More

by blackwelder_h
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Newpher, Carson VanCleave
Mar 20, 2023 -

Midtown Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Carson delivered such a great experience!

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