Midtown Kia

Dealer found the Telluride we wanted and it came in earlier than quoted. Buying process was very easy. earlier than quoted. Buying process was very easy. More

They are so kind and helpful. Ryan was so informative and so helpful. I really appreciate him staying late 2 days in a row to help me get what I wanted. Ryan was so informative and so helpful. I really appreciate him staying late 2 days in a row to help me get what I wanted. More

We loved it! Jordan was a great salesman. I didn't feel pressured and he made sure to keep us in the loop with everything that was going on. 10/10! Jordan was a great salesman. I didn't feel pressured and he made sure to keep us in the loop with everything that was going on. 10/10! More

They were thorough, informative and they were patient with my wife and kind to her. with my wife and kind to her. More

Love service and parts Bo chase sucks. Never did what he promised. Got his commission check I’m sure Never did what he promised. Got his commission check I’m sure More

The sales staff was super helpful. They were amazing through the whole process and even afterwards to make sure I was pleased with my purchase. I would highly recommend them. They were amazing through the whole process and even afterwards to make sure I was pleased with my purchase. I would highly recommend them. More

The absolute worst customer service I have ever experienced. I never write reviews but this is so ridiculous that I have to. I called Midtown Kia an entire business day prior to my Kia Sorento bein experienced. I never write reviews but this is so ridiculous that I have to. I called Midtown Kia an entire business day prior to my Kia Sorento being towed there. The vehicle arrived on a Tuesday. I couldn’t get anyone to call me back until Thursday last week. Evan Duplar called and said there was a post it note with my name and number and keys laying on his desk but he had no information other than that. That should have been the first giant red flag. Evan explained that he couldn’t have a technician look at it for a diagnostic until the following Wednesday and someone would call me then to explain my options. I called Wednesday afternoon because no one had called me and the scheduling person said that no vehicle under my name was in their system but that someone from the service department would call me back by the end of the day. No one called. I thought surely I would hear something Thursday… no one called. I called Friday morning (today) and Jessie asked for my information, then proceeded to ask me if my car was even at Midtown Kia because she doesn’t see my information saved anywhere. She transferred me to service department and I talked to someone by the name of George I believe, he said I really needed to be talking to Bobby but of course Bobby was too busy and I would hear from him shortly after 4pm today. I immediately asked to speak to a supervisor as no one could give me a status update on my vehicle that has now been there for a week and a half. George informed me he was standing right next to a director and put me on hold. I was then told the director was with a customer and would call me right back after. It’s been several hours, and almost 5pm on Friday. I’m positive I won’t be hearing from Bobby or a “Director”. I will be encouraging everyone I know to do business elsewhere. Still trying to get someone to locate my vehicle. More

The salesman Jordan was great. .the service dept.not so much..they need customer service classes there.we bought a jeep cherokee and the air conditioner did not cool down they said .the service dept.not so much..they need customer service classes there.we bought a jeep cherokee and the air conditioner did not cool down they said they fixed it but it had a leak so it leaked out all the freon that they put in it..I finally put it the shop..also they haven't gotten our title and we have to tag it on 4/30...I won't recommend them or buy another vehicle from them... they also left a piece of their equipment in our car when we got it back... More

Sales rep told me I HAD to finance through KIA, that’s not true, you can absolutely finance through your own bank. Also, I had negotiated a reduced price ($1,995 down to $1,500) for the VIP package as ma not true, you can absolutely finance through your own bank. Also, I had negotiated a reduced price ($1,995 down to $1,500) for the VIP package as many of the services I wouldn't be able to use since I don't live in Oklahoma...the 2 year maintenance warranty and the all weather mats are the only things of value that I could use, and they refused to give me the mats after I paid the $1,500!! Love the car, wish I would've had a better, more transparent salesmen....still waiting on my copy of all the paperwork I signed. He made it seem like he was going above and beyond by driving to me with the final paperwork, then he conveniently only brought one copy....l sin learned, vet your salesman and get copies of ALL paperwork before leaving. More

What a great car buying experience we had at Midtown Kia. Justin Mabe is an awesome salesman and really exceeded our expectation! Justin Mabe is an awesome salesman and really exceeded our expectation! More