Midtown Kia

Mr. Bo Chase was excellent and very nice. And polite also informative with me. Thanks informative with me. Thanks More

Very friendly and straightforward. Each of the people we dealt with reached out multiple times to be sure we had all we needed. Each of the people we dealt with reached out multiple times to be sure we had all we needed. More

I was pleased with the purchasing aspect and people involved. However the car wasn’t entirely ready when we picked it up. It still needed to be cleaned up and the floor mats weren’t there. We have ha involved. However the car wasn’t entirely ready when we picked it up. It still needed to be cleaned up and the floor mats weren’t there. We have had to wait over a week to get the car cleaned although some of that has been weather related. I’d say a few hiccups have occurred but the car itself is great! More

Had a great experience with everybody there. Highly recommend Midtown Kia for your next reliable vehicle. Highly recommend Midtown Kia for your next reliable vehicle. More

The dealership and its staff are very friendly and efficient. I don't take my car anywhere else. efficient. I don't take my car anywhere else. More

It took 2 days to get a quote and I called 15 or more times to keep the process moving. Tried to get the undercarriage cover quoted and took even more time. Went in for work the next week and not everyt times to keep the process moving. Tried to get the undercarriage cover quoted and took even more time. Went in for work the next week and not everything was completed. I cli ked on the replacement of the undercarriage cover for $143 but it did not show up on final report and did not get completed. Also I had to call another 15 times or more. In the 4 days the car was at dealership for quote and work I never received one phone call and half the time they only worked on it when I called. Also the final prices ended up being $200 more then the quoted price. Not sure how that happens considering you quoted it a couple days earlier. Seems dishonest and the company service is horrible. More

All thanks to Evan Dubler ! ! This kid is absolutely amazing ! Great communication once he provided me with his direct contact information. The front desk doesn’t have a clue on ! This kid is absolutely amazing ! Great communication once he provided me with his direct contact information. The front desk doesn’t have a clue on how to get someone from service on the phone !! More

My car was brought in to be checked out to see why it would not start. My car was at the dealership for a month with no communication. When I called to check the status of my car, no one could provide an would not start. My car was at the dealership for a month with no communication. When I called to check the status of my car, no one could provide answers and had an attitude because I was calling about my car. I was pushed off person to person with no one giving me answers. When I finally picked up my car the check engine light was on. The service department was rude and unprofessional. I will be taking my business elsewhere. More

Very positive experience. Everyone was very kind and helpful, and went out of their way to make sure we had a great experience. Everyone was very kind and helpful, and went out of their way to make sure we had a great experience. More

I was greeted by a pleasant young man that made me comfortable and quickly went through the services I needed ensuring I understood what was being done. He showed me to a clean, comfortable waiting ro comfortable and quickly went through the services I needed ensuring I understood what was being done. He showed me to a clean, comfortable waiting room and showed me the amenities. The service was done within an hour and I was quickly on my way. Thank you! Unfortunately I don't remember the name of the employee I spoke with but he was very helpful. More