Back

Midtown Kia

Tulsa, OK

4.4
3,059 Reviews

4747 S Yale Ave

Tulsa, OK

74135

Directions

By Type

Showing 3,059 reviews

April 11, 2023

I was treated very professionaly every one at deLership very kind from front to back More

by montgomerylouie350
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Newpher, Jordan Bush
Apr 11, 2023 -

Midtown Kia responded

Thank you so much for your wonderful review, and for choosing Midtown Kia!

April 11, 2023

I’ve owned 3 Kia’s and needed help getting into my car. The service dept was zero help. Very frustrated with how I was treated that day. The lack of concern was obvious. I’ve never had any complaints i More

by Tracy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept
Apr 11, 2023 -

Midtown Kia responded

Thank you for providing this feedback, Tracy, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

April 10, 2023

Friendly staff, helpful and easy to work with, no stress, highly recommended, will recommend to others More

by nascarjunkee1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler
Apr 10, 2023 -

Midtown Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Midtown Kia!

April 10, 2023

The entire staff was friendly and welcoming, and all worked to find us the best fit for our needs and wants. More

by M0715M
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
"Georgie" 5 stars, Jordan Bush, Carson VanCleave
Apr 10, 2023 -

Midtown Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 10, 2023

Took a long time to get an appointment but the service was fast and didn’t cost as much as I thought it would! Service rep was great! More

by pegfry1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service rep woman. Don’t recall her name, but she was great!
Apr 11, 2023 -

Midtown Kia responded

Thanks for sharing about your experience with Midtown Kia. We appreciate your business and hope to see you again soon!

April 08, 2023

My car had poop or very very suspicious food rubbed on different areas of the inside of vehicle. they forgot to put coolant in my new engine!!! They put scratches all over my leather seats and tinted wind More

by mjozeca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mechanics department
Apr 10, 2023 -

Midtown Kia responded

Providing a positive experience is our top priority, so we're disappointed to hear this. Thank you for bringing it to our attention, and if you'd be willing to discuss this in more detail, please send us a message with your contact information so that we can reach out. We would appreciate the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

April 08, 2023

xxxxty. Use to have a good service department. Now it doesn't. Will not return. More

by JOYFRANGIOSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ethan
Apr 10, 2023 -

Midtown Kia responded

Thank you for your review. We're sorry you didn't have the best experience and would like to learn more. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

April 08, 2023

Only gave 1 stars because it won’t allow for negative stars. Dealership is the worst place you can imagine. Service department is so incompetent that they can’t even diagnose a simple issue. Take you More

by bkstanga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
Apr 08, 2023 -

bkstanga responded

Best thing about KIA Midtown is that I never have to worry about going back there again. You really need to consider closing, as you are giving KIA an even worse name. Keeping a car for 6 days with no response or activity is criminal. Then to find out from Ferguson that you left parts off the engine when installing and I already had to pay for you not charging the AC when the engine was replaced. Guys basically you are terrible. Enough I’m done with you

April 08, 2023

The greeter was courteous. It didn’t take too long for the service. Friendly people in the building. More

by alfredakennedy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Apr 09, 2023 -

Midtown Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 08, 2023

Team did a great job with me as well as other patrons while I waited. James in the service appt was awesome! More

by SATTERWHITEMAURICE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Apr 09, 2023 -

Midtown Kia responded

Thank you for your kind review. We appreciate your business and look forward to serving you again!

...
83
...