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Midtown Kia

Tulsa, OK

4.4
3,058 Reviews

4747 S Yale Ave

Tulsa, OK

74135

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Showing 3,058 reviews

April 29, 2023

Issue still isn't resolved. Probably won't be. You all don't listen to your customers. They did tell me it might fix the issue but I'm sure they didn't even understand the issu More

by johnsoni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I didn't work with sales
May 04, 2023 -

Midtown Kia responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

April 29, 2023

They were very helpful and no pressure. Kept to their word didn't take long. More

by bryanwarren2004
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kam Onyirioha, Ryan Weldon, Carson VanCleave
May 01, 2023 -

Midtown Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 28, 2023

I owe an apology for my review about Midtown Kia because I wasn't armed with the facts. I apologize Evan. Seems all car service centers are in the same pickle. Due to the negligence of our own government is More

by hemibuggar
Recommend Dealer
Yes
Employees Worked With
Evan, Sherrie
May 01, 2023 -

Midtown Kia responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

Jun 04, 2023 -

hemibuggar responded

We had to call a tow truck because our vehicle was just sitting in your lot. We towed it to a different facility. We bought the K900 for $26k cash in August 2022 from midtown and we bought an extended warranty. We only had the car for 8 months when the car told us to get it serviced. It actually spoke to us. We towed it to your lot right afterwards where it just sat for 35 days. Now I know why. We need a new cylinder head. $4900 worth of repairs for a car we just bought from your lot. I have receipts. If the warranty company refuses to pay there is going to be problems. Why didn't your company stop us from towing it to another lot? You didn't hesitate to get the car ready to tow. Then the tow driver couldn't access the vehicle because the car in front of it had a dead battery from sitting to long.

April 28, 2023

Great service and staff. They all went to great lengths to accommodate our needs for a lower payment , interest rates and for the vehicle we wanted. More

by sk_todd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin & Shelly, Carson VanCleave
May 01, 2023 -

Midtown Kia responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Midtown Kia!

April 27, 2023

They were very responsive, prompt, and friendly. They were very welcoming and nice people. Kind More

by revkev90@gmail.com
Recommend Dealer
Yes
Employees Worked With
Jordan
Apr 28, 2023 -

Midtown Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 27, 2023

We were very pleased with the sales staff at Midtown Kia. We will recommend to our family and friends. More

by mckeever.k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler, Jeremy Mier, Marlo Fearing, Bryan Newpher, Jordan Bush
Apr 28, 2023 -

Midtown Kia responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

April 26, 2023

Jordan got me exactly what I wanted and the finance department was super easy to work with! More

by soonergrl2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Bush
Apr 27, 2023 -

Midtown Kia responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Midtown Kia!

April 26, 2023

My salesperson was Tyler, and he was great to work with. We got a great deal on a new Kia, and wouldn't hesitate to recommend Midtown Kia and Tyler to everyone. More

by MRS.ANGelaSOLANO
Recommend Dealer
Yes
Employees Worked With
Tyler Ratcliff, Bryan Newpher
Apr 27, 2023 -

Midtown Kia responded

Congratulations on your new vehicle! Mrs. Solano, we are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

April 26, 2023

James was extremely helpful and knowledgeable and willing to listen and get what I wanted done More

by Amanda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben, James , Michael Aponte
Apr 27, 2023 -

Midtown Kia responded

Thank you for your business and this review, Amanda. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 26, 2023

The staff at Midtown Kia was fabulous! From the salesman (David) who helped us with the selection of a car… to Austin who helped us get the price of our vehicle to here we needed… and She More

by v.nessa79
Recommend Dealer
Yes
Employees Worked With
David (Salesman) Shelly Smith and Austin Taylor, David Servais
Apr 27, 2023 -

Midtown Kia responded

Thanks for sharing your thoughts about your experience with Midtown Kia. We appreciate your business and hope to see you again soon! Enjoy your new car!

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