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Midtown Kia

Tulsa, OK

4.4
3,057 Reviews

4747 S Yale Ave

Tulsa, OK

74135

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Showing 3,057 reviews

June 07, 2023

James was great! ! He explained everything and kept me up to date on the process of my car. More

by chetana.musapeta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Jun 08, 2023 -

Midtown Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

June 07, 2023

Messed up ac on a car of ours and I asked to change out rotors and wouldn’t do it. Don’t do what they say they are going to do and don’t fix the issue and didn’t put the fuse box panel back on. Don’t stan More

by para0194
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Mabe
Jun 11, 2023 -

Midtown Kia responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

June 04, 2023

Financial advisor was an expert and got what I needed and understood my needs. Service after sale was a bit dry. They only had one closer which slowed the process for closing. I recommend they add more close More

by leobardojr23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eli finance pre owned 5 star service and Tyler ratcliff not sure if he was unsure of l process and following through on communication
Jun 05, 2023 -

Midtown Kia responded

Leo, Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

June 02, 2023

Well I have a rattling noise underneath my car, but the only thing I could get done in the next two or three weeks was an oil change witch was double the amount. I feel like this poor customer service, wh More

by jwagener1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember his name
Jun 06, 2023 -

Midtown Kia responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind, what is your first and last name so that we can check our system and review your service history? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

June 01, 2023

Quick and painless experience. I appreciate how easy they made everything and it didn't take hours and hours to accomplish. More

by susanW1972
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bryan Newpher, Carson VanCleave
Jun 01, 2023 -

Midtown Kia responded

Thank you so much for choosing Midtown Kia! Please let us know if we can be of any more assistance!

June 01, 2023

Great place to buy a Kia, I’ve purchased two from them! They are very nice and helpful! More

by jessica.a.butler1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler, Shelly, Bo Chase
Jun 02, 2023 -

Midtown Kia responded

Thank you, Jessica! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Midtown Kia.

May 31, 2023

Quality dealer with exceptional people who are transparent and easy to work with. Very helpful in the buying process and did not make me feel rushed. More

by bwelzba
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Newpher
Jun 01, 2023 -

Midtown Kia responded

Thanks for sharing about your experience with Midtown Kia. We appreciate your business and hope to see you again soon!

May 31, 2023

This was very positive vehicle purchase experience. Quick responses to all of our question. Professional and polite contact. More

by melonf16
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Karmen, Bryan Newpher, Carson VanCleave
Jun 01, 2023 -

Midtown Kia responded

Here at Midtown Kia, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

Nov 23, 2023 -

melonf16 responded

Great job

Nov 23, 2023 -

melonf16 responded

Good job!

Nov 23, 2023 -

melonf16 responded

Enjoyed the ease of working with MidTown Tulsa KIA.

May 31, 2023

This was about the easiest, fastest, and most pleasant buying experience I’ve ever had. I came from being a lifelong MB driver and Kia just made them obsolete. More

by chad.zawitz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Newpher, Carson VanCleave
Jun 01, 2023 -

Midtown Kia responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks, Chad, for choosing Midtown Kia!

May 30, 2023

Great service, timely, easy to work with, clean, friendly and knowledgeable. I would recommend Midtown Kia. More

by lovbug4tdr
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Mabe, Ryan Weldon
May 31, 2023 -

Midtown Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Midtown Kia, we look forward to having you as a valued customer for many years to come!

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