Midtown Kia

100% ripoff Would appreciate a refund. Since I felt nothing was done. I paid $195 to be told engine light was bad battery.Was told 30 month battery with install would be close to $400 My b Since I felt nothing was done. I paid $195 to be told engine light was bad battery.Was told 30 month battery with install would be close to $400 My battery still had replacement warranty with free install and a 5 year vs 30 month battery. So chose to get battery replaced elsewhere Engine light came back on so I called you guys and was told that since I didnt buy your battery, I would have to pay another $195 diagnostic. Since leaving your shop and not buying your battery ended the first diagnostic. I never recived and findings on the code reading for my engine light.They said they checked my battery and started, yet I can't really believe that. I dont think nothing was done after noticing the battery. I asked to speak to a manager and was informed one would be calling me back. That was nearly a week ago now.I would please like a refund for this terrible service. More

I was never told the price of the service prior to it being done. I assumed it would be around the same as the KIA dealership back home. However it was a lot more!!! I feel like this should have been dis being done. I assumed it would be around the same as the KIA dealership back home. However it was a lot more!!! I feel like this should have been discussed with me BEFORE hand!! I was not expecting to pay 130 dollars for an oil change!!! More

Very professional, knowable (and looked up the info I was asking for when he didn't know), very satisfied. asking for when he didn't know), very satisfied. More

It was good It was I really liked the video of the service I was good I really liked the videos of the service that was done. Also the call after service I was good I really liked the videos of the service that was done. Also the call after More

Straight forward and to the point. Prioritizing crucial services and explained each service thoroughly. Excellent Service Prioritizing crucial services and explained each service thoroughly. Excellent Service More

Good experience Good experience, professional staff and timely communication Good experience, professional staff and timely communication. Melissa was polite and thorough. timely communication Good experience, professional staff and timely communication. Melissa was polite and thorough. More

As a repeat customer, the service met my expectations & I was treated with kindness & respect. was treated with kindness & respect. More

Efficient, quick, and friendly Immediately after my arrival by appointment, James cordially greeted me and took charge of my car. He promptly let me know what needed to be to be done, and had the part arrival by appointment, James cordially greeted me and took charge of my car. He promptly let me know what needed to be to be done, and had the part and installation ready to go. More

Patrick was very helpful ! He got me in and out as a walk in for an oil change in an hour. On top of that, he gave me a discount for my service. Super appreciated! He got me in and out as a walk in for an oil change in an hour. On top of that, he gave me a discount for my service. Super appreciated! More

Excellent services and excellent customer service I always receive great service and updates on my vehicle always receive great service and updates on my vehicle More