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Midtown Kia

Tulsa, OK

4.4
3,057 Reviews

4747 S Yale Ave

Tulsa, OK

74135

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Showing 3,057 reviews

July 07, 2023

Kept me updated on progress of service. Very polite. Checked for any recalls. Comfortable waiting area. More

by GRANNYWINN48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James in maintenence
Jul 10, 2023 -

Midtown Kia responded

Thank you for choosing Midtown Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

July 07, 2023

Jordan was great. He was helpful and thorough and informative. We will do more business with him. More

by joshlamberton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Newpher, Jordan Bush
Jul 10, 2023 -

Midtown Kia responded

Thank you, Josh! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Midtown Kia.

July 07, 2023

jordan was very helpful and spent time showing me the car’s features. finance staff were efficient and friendly. More

by rkckjhk75
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Bush
Jul 10, 2023 -

Midtown Kia responded

Thank you! We are so glad that we had the opportunity to work with you, and that Jordan and our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

July 05, 2023

Lack of communication, longer then expected. Work was not complete and I have to take it back. Car was there for 30 days. More

by melissa_zuniga77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Aponte
Jul 08, 2023 -

Midtown Kia responded

Melissa, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

July 05, 2023

Polite and quick. The scheduling system was pretty simple and when I arrived they scheduled a loft for me to go to work. More

by Tristen Cooley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine Gutierez
Jul 05, 2023 -

Midtown Kia responded

Tristen, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Midtown Kia, we look forward to having you as a valued customer for many years to come!

July 05, 2023

I live the atmosphere and the people are kind and very knowledgeable. I will be going back if needed More

by UTCHEEGRL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek
Jul 06, 2023 -

Midtown Kia responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Midtown Kia, we look forward to having you as one of our valued customers for many more years to come!

July 05, 2023

My experience with Justin Mabe was the best experience I have had to date at this dealership. He was extremely respectful and genuine in our dealings. More

by Monica_armstrong
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Newpher, Justin Mabe
Jul 06, 2023 -

Midtown Kia responded

Monica, Thank you so much for your excellent review! We are so glad that Justin had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

July 04, 2023

The whole process of buying our car was made simple and pleasant. Everyone was super nice and knowledgeable. More

by stephenthomas1013
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler
Jul 04, 2023 -

Midtown Kia responded

Stephen, Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Midtown Kia are glad to have you as a customer.

July 04, 2023

They're always quick. They give great customer service. I will definitely be back for future needs. More

by raiderdean1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Jul 04, 2023 -

Midtown Kia responded

Thank you, Dean! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Midtown Kia, we look forward to having you as one of our valued customers for many more years to come!

July 04, 2023

I took my daughter's 2011 Sorento in to have the clock spring replaced because there are videos online showing that her car was having issues in that area. They had it for over a month and they didn't eve More

by WMS.DESIGNS2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Personnel
Jul 04, 2023 -

Midtown Kia responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

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