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Midtown Kia

Tulsa, OK

4.4
3,057 Reviews

4747 S Yale Ave

Tulsa, OK

74135

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Showing 3,057 reviews

July 10, 2023

Very nice people, everyone was very nice with everything and got us in and out quick! Especially Ron and Brian.M More

by Reagan Stickelmeyer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron, Brian McClung
Jul 10, 2023 -

Midtown Kia responded

Reagan, It's fantastic to hear that Ron and Brian provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Midtown Kia!

July 10, 2023

The car we bought was not exactly what we were told to us that we were ordering/buying. Price was different at signing than we had seen during our first visit. Overall satisfied with the car. More

by cringe_croaky.0b
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Aponte, Bryan Newpher, Jordan Bush
Jul 10, 2023 -

Midtown Kia responded

Thank you for choosing Midtown Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

July 09, 2023

No communication. Never got to talk to anyone other than their answering service. Left, I don't know how many message for someone to contact me and let me know about m More

by karnacope1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Aponte, Bryan Newpher, Eli Holloway
Jul 13, 2023 -

Midtown Kia responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

July 08, 2023

I had such a great experience at Midtown KIA; the staff was knowledgeable and friendly and kept me updated on everything that was going on. More

by leakefuture
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Jul 10, 2023 -

Midtown Kia responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

July 08, 2023

Took my car in TWO separate times. The second time they had it for 11 days and still couldn’t located or fix the problem and sent me home with a broken brand new vehicle. Also, don’t e More

by Crizo270
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Mabe
Jul 13, 2023 -

Midtown Kia responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visits and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

July 08, 2023

James was really nice. 🙂 I got there earlier than my appointment time and they were more than happy to start my oil change on my car More

by darlamukes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Jul 10, 2023 -

Midtown Kia responded

It's great to hear that we were able to help you out, Darla. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Midtown Kia!

July 08, 2023

When you make appointment to get you vehicle service then they don’t do all the service and do half of it. Then ask you to bring your vehicle back another day to finish it. That’s not good service!!! I broug More

by debell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jasmine Gutierez, Michael Aponte, Bryan Newpher, Eli Holloway
Jul 13, 2023 -

Midtown Kia responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

July 08, 2023

Bo was very Professional and helpful. This is my second time with Bo and he’s always great More

by vonnie61
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bo Chase
Jul 10, 2023 -

Midtown Kia responded

Vonnie, We are very happy to hear Bo provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 07, 2023

Very professional and courteous. Tended to my car in a timely manner and kept me updated. Will definitely go back. Ferguson Kia was a nightmare. Midtown Kia was the complete opposite More

by DTHARICAN325
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine Gutierez, Michael Aponte, MASSEY BOWIE
Jul 10, 2023 -

Midtown Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 07, 2023

Employees are always helpful and professional. They communicate well, and service is always completed well and in a timely manner. More

by deathebr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James - Service Department
Jul 10, 2023 -

Midtown Kia responded

Thanks for sharing your thoughts about your experience with Midtown Kia. We appreciate your business and hope to see you again soon!

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