Midtown Kia

Great customer service. Friendly, clean environment. Very friendly and helpful. Kept me informed on the work being done on my car. Friendly, clean environment. Very friendly and helpful. Kept me informed on the work being done on my car. More

You had my car (2015 Kia Soul) from May 18 until June 29 and was told there was nothing wrong with it except it needed a battery. I called 5 times for an update and came by the dealership once and NO ONE ca and was told there was nothing wrong with it except it needed a battery. I called 5 times for an update and came by the dealership once and NO ONE called me back. On the paperwork I was given it said I approved the battery, which I did not since no one ever called me. The next to last time I called I asked to speak to the owner of the dealership or the general manager. Didn’t get to talk to anyone. Immediately called back to the new car sales line and the sales manager said he would find out about my car. Joe in the service department finally called back and said there was nothing wrong with my car. I picked my car up and drove on I44 to the highway 75 north exit. In the middle of the exit ramp I lost power and the check engine light started flashing. I coasted to the shoulder on highway 75 and called the dealership. I told them I was stranded and needed a tow. I was given the number for a tow truck and told to call them for a tow. I called back later that day to make sure the car was delivered to the shop and guess what? No one answered the phone. I finally called the tow company to make sure it was delivered. I bought this car in October 2014 at the previous owner Primeaux Kia and it has 72k + miles on it. This has been the biggest nightmare dealing with the service department at Midtown Kia. More

Service department lied to me. About something small. But now I question their integrity. This why I only give a 3 star. About something small. But now I question their integrity. This why I only give a 3 star. More

Loved the experience. Carson, Bryan and Shelly were wonderful and very helpful and honest. They exceeded our expectations. We absolutely recommend Mid Town Kia. Carson, Bryan and Shelly were wonderful and very helpful and honest. They exceeded our expectations. We absolutely recommend Mid Town Kia. More

They tried to not waste my time which was great. Since purchase this stuff is driving me crazy. This is not for me I don’t have the vehicle to say anything mire Since purchase this stuff is driving me crazy. This is not for me I don’t have the vehicle to say anything mire More

Salesman was nice, walked me thru the instrument panel. The showroom was nice. The financial side, was very friendly and encouraging. Helped me get what I wanted. The showroom was nice. The financial side, was very friendly and encouraging. Helped me get what I wanted. More

James in the Service Department was very kind and professional. He explained in detail about the repair and cost up front. I appreciate his assistance. Thank you, James. Evan was also very helpful wh professional. He explained in detail about the repair and cost up front. I appreciate his assistance. Thank you, James. Evan was also very helpful when I had a question and James was away from his desk. I appreciate them both! More

They have provided good communication after the sale with prompt phone calls to pick up my car title. prompt phone calls to pick up my car title. More

Our service rep, James, was super friendly and efficient. He made sure we were taken care of! He made sure we were taken care of! More

Midtown Kia dealership is one of a kind. The staff is very friendly and professional. The premises is neat and coffee is available. I enjoy taking my vehicle there to be serviced. The staff is very friendly and professional. The premises is neat and coffee is available. I enjoy taking my vehicle there to be serviced. More