Midtown Kia | Page 60

Mike Mellor was so nice and professional. He made sure I knew what was being done to my car. When the work was completed he took me to my car. The Midtown Kia staff are always nice and the wa He made sure I knew what was being done to my car. When the work was completed he took me to my car. The Midtown Kia staff are always nice and the waiting area is always clean. More

Everyone was really friendly. Everything went smoothly but it was a bit slow we thought Everything went smoothly but it was a bit slow we thought More

False prices marked on cars! They add extra cost onto sticker price! Avoid this dealership!!! They add extra cost onto sticker price! Avoid this dealership!!! More

Midtown Kia took my car and drove it for 30 miles to try to find a noise. There was zero communication until I went to the service advisor to ask how much longer. I asked them to bring my car back so I coul to find a noise. There was zero communication until I went to the service advisor to ask how much longer. I asked them to bring my car back so I could hop in the car with the service guy. It took me 17 seconds to show him the noise. I was at the dealership with my child for over 5 hours. There is absolutely no communication from these people. My service advisor, Mike, told me the part would be in within 7 days. Here we are, almost 1 month later, and I still don’t have my part or my car repaired. I have called at least 5 times with absolutely no returned phone call. When I was able to actually speak with someone, I spoke with a woman in the parts department who said I’d have, “to call back because I have no idea what you’re talking about.” Then on a separate occasion, Juan told me, “well I’m calling the parts department and the phone isn’t even ringing so I don’t know where they are.” The third time, a woman told me that the part was on back order but it would be here by the end of the week, then it would be here by Wednesday, then by Thursday, she changed her story 2-3 different times. She continued to ask me if I had an appointment, to which I told her no because Mike (the service advisor) told me they would squeeze me in the day after the part came. After she continued to change her story, I simply asked for Mike to return my call, to which he never did. Juan even told me he would have the general manager call me and that person never did either. Literally the absolute worst dealership in Tulsa. I will NEVER buy a car from this place and will tell every person I know to steer clear of them as well. More

They really helped me out with an oil leak caused by a different dealer. The service was top notch 👌 different dealer. The service was top notch 👌 More

All sales staff and employees were very knowledgeable and helpful with all of our questions helpful with all of our questions More

Excellent, knowledgeable sales team. I would but from Midtown next time and recommend Micha & Michael. I would but from Midtown next time and recommend Micha & Michael. More

I appreciated the service manager Mike keeping me updated about the status, since there was so much going on. He explained everything in a way I could understand knowing nothing about cards myself. about the status, since there was so much going on. He explained everything in a way I could understand knowing nothing about cards myself. More

Bryan was very knowledgeable about everything he explained to us. Very helpful and respectful. Thank you Bryan. explained to us. Very helpful and respectful. Thank you Bryan. More

They didn't fix my problem. It's still smoking through the vents. It needs to be fixes. It's still smoking through the vents. It needs to be fixes. More