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Midtown Kia

Tulsa, OK

4.4
3,065 Reviews
LET US HELP YOU TODAY Midtown Kia in Tulsa, OK, also serving Jenks, Muskogee, Owasso, Sand Springs, Sapulpa, and Bixby, is proud to be an automotive leader in our area. If you would like financing options and you are in the market to purchase a new Kia or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Midtown Kia will get you into the car or truck you choose with professionalism and attention to your needs.
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4747 S Yale Ave

Tulsa, OK

74135

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Showing 3,065 reviews

August 04, 2023

Service is awesome! However, it would be nice to know the cost of services before hand. To me, an oil.change and tire rotation costing north of $100 is a bit too much. More

by mcooks23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James, Service department
Aug 04, 2023 -

Midtown Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 04, 2023

always friendly and nice people but very very slow service. also have a tire warranty not sure what i’m paying for when it doesn’t cover anything wrong with my tires when i take it in More

by briannasurritte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
don’t remember the names
Aug 04, 2023 -

Midtown Kia responded

Brianna, thank you for sharing about your experience with Midtown Kia. Please don't hesitate to reach out to us directly if you have any questions or concerns. We appreciate your business and hope to see you again soon!

August 04, 2023

You are a joke that doesn’t take care of your customers. I have major regrets from buying a Kia. My check engine light came on 2 weeks ago. I still have 3 weeks until my appointment and I have got two diffe More

by claytonhelvy1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Left a message for Michael a week ago still hasn’t called me back , Michael Aponte
Aug 07, 2023 -

Midtown Kia responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

August 04, 2023

Easy to work with and followed through on their commitment. Overall a great experience for buying a vehicle. More

by branzjb
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jordan Bush, Carson VanCleave
Aug 04, 2023 -

Midtown Kia responded

Thank you so much for choosing Midtown Kia! Congrats on your new purchase, and let us know if we can be of any more assistance!

August 03, 2023

I had left my car at the dealership for close to three weeks, the only work they managed to complete was an oil change and changing out the wiper blades. Three or four mechanics signed onto the work order More

by MANEALEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James
Aug 07, 2023 -

Midtown Kia responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

August 03, 2023

I got the car I wanted at the price I wanted, but. ..we sat in the lobby for almost 2 hours waiting to talk to financing, and when she came out, she was surprised that we were sitting there. We showed More

by jsutton3
Recommend Dealer
No
Employees Worked With
Carson VanCleave
Aug 07, 2023 -

Midtown Kia responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon.

August 03, 2023

This is my third time with KIA and I have loved everything about them every time! More

by vonnie61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bo Chase
Aug 04, 2023 -

Midtown Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 03, 2023

Mike and his team were able to find the issue quickly and ordered the parts needed for the repair the first time! More

by Amanda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Mellor
Aug 04, 2023 -

Midtown Kia responded

Thank you, Amanda. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 02, 2023

The staff was friendly and efficient. The salesman made the experience as friendly as possible. More

by lizreads2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ratcliff, Tyler
Aug 03, 2023 -

Midtown Kia responded

Congratulations on your new vehicle! We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 02, 2023

Had my car around 462 days. Was charged foe what should have been warranty work. More

by MrRyan66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bobby
Aug 06, 2023 -

Midtown Kia responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

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