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Midtown Kia

Tulsa, OK

Overview
Reviews
Vehicles
4.4
3,057 Reviews
Call Dealership (918) 622-3160

4747 S Yale Ave

Tulsa, OK

74135

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Showing 3,057 reviews

August 02, 2023

Worst car dealership in Tulsa. If you want a Kia, go anywhere but here. Ferguson, out of state, anywhere but here. They do not follow up with customers, stop returning calls, email More

by R.jewell88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Michael Aponte
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Aug 06, 2023 -

Midtown Kia responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

Aug 06, 2023 -

R.jewell88 responded

We’ve contacted your dealership over 20x and have been told we’d receive a call back and haven’t heard a thing.

August 02, 2023

Fast and easy dealership to get a car they are fast they don’t make you wait More

by david.irigoyen16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bo Chase, MASSEY BOWIE
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Aug 03, 2023 -

Midtown Kia responded

Thank you, David, and congratulations on your new vehicle! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Midtown Kia.

August 02, 2023

The staff was friendly and efficient. The salesman made the experience as friendly as possible. More

by lizreads2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ratcliff, Tyler
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Aug 03, 2023 -

Midtown Kia responded

Congratulations on your new vehicle! We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 02, 2023

Had my car around 462 days. Was charged foe what should have been warranty work. More

by MrRyan66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bobby
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Aug 06, 2023 -

Midtown Kia responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

August 02, 2023

James was extremely helpful and made the visit a breeze. Thanks to the whole Kia Team More

by nbkisjh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Service department
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Aug 02, 2023 -

nbkisjh responded

James was extremely helpful and made the visit a breeze

Aug 03, 2023 -

Midtown Kia responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

August 02, 2023

Rude, not very friendly. . felt uncomfortable , lost my car keys upon arrival.. The Kia in BA is much better then Midtown Kia More

by Kjmoreno28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Can’t remember names, but would recognize them.. they were in the service department..
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Aug 06, 2023 -

Midtown Kia responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

August 02, 2023

Great service again even after a little mix up with the scheduling dept, not to take away from the actual service department. Thank you again! More

by vietta2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
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Aug 03, 2023 -

Midtown Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Midtown Kia to be a positive one. Please don't hesitate to reach out if you need anything else.

August 02, 2023

This dealership is very family friendly and professional. I appreciate how kind everyone is towards myself and family. More

by AIEVEETRYON0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bo Chase
Report | Print
Aug 03, 2023 -

Midtown Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 01, 2023

I came to midtown with various car issues and they were able to get them fixed faster than we thought! More

by CL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember
Report | Print
Aug 01, 2023 -

Midtown Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Midtown Kia to be a positive one. Please don't hesitate to reach out if you need anything else.

August 01, 2023

Midtown Kia’s service department really took care of our Telluride! James was on top of things. Felt taken care of! More

by erikdlockhart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Report | Print
Aug 01, 2023 -

Midtown Kia responded

We are very happy to have provided you with such a positive experience, Erik! We sincerely value your business and look forward to your next visit.

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