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Midtown Kia

Tulsa, OK

4.4
3,059 Reviews
LET US HELP YOU TODAY Midtown Kia in Tulsa, OK, also serving Jenks, Muskogee, Owasso, Sand Springs, Sapulpa, and Bixby, is proud to be an automotive leader in our area. If you would like financing options and you are in the market to purchase a new Kia or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Midtown Kia will get you into the car or truck you choose with professionalism and attention to your needs.
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4747 S Yale Ave

Tulsa, OK

74135

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Showing 3,059 reviews

August 26, 2023

I love this dealership, they are very friendly people and they are very knowledgeable about the kias. I will definitely be back. Stoney Barnoskie More

by STONEY.BARNOSKIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephon
Aug 26, 2023 -

Midtown Kia responded

Stoney, it's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Midtown Kia!

August 26, 2023

I will never be back. After two terrible experiences, I’m tempted to sell my Kia all together to ensure I’ll never have to be back. Just trying to get a returned call prov More

by AARONWILSON.USA11S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jordan Bush
Aug 29, 2023 -

Midtown Kia responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn’t meet the standards customers have come to expect, but reviews like this help us improve. If you don’t mind reaching out to us so that we can speak directly, we’d love to address your concerns in detail.

August 25, 2023

Every one we spoke with was very friendly and helpful, Tyler Ratcliff was so informative and made sure we were taken care of throughly the entire process. More

by rikib
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Ratcliff, Justin Mabe
Aug 26, 2023 -

Midtown Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Tyler and our team, and we look forward to working with you again.

August 25, 2023

The dealership waiting room is clean and pleasant. Mr Mellor was very helpful and patience with me. He kept me nformed about my car being serviced every step of the way. More

by Viva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Mellor
Aug 26, 2023 -

Midtown Kia responded

Thanks, Viva, for sharing your thoughts about your experience with Midtown Kia. We appreciate your business and hope to see you again soon!

August 25, 2023

Friendly sales people that don’t stalk you as soon as you drive up. Offered water to customers because it was very hot outside. Visited 3 times trying to decide on vehicle . Carson recognized me when I calle More

by lbyars0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shelly smith, Bryan Newpher, Carson VanCleave
Aug 26, 2023 -

Midtown Kia responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Midtown Kia!

August 25, 2023

They couldn’t even get me an estimate for my car, even though they knew the problem, within 3 days. So I took my business elsewhere. More

by Lizzy5905
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jasmine Gutierez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Aponte, Bryan Newpher, Eli Holloway
Aug 29, 2023 -

Midtown Kia responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

August 25, 2023

I will never buy another car from Midtown Kia. I was very happy with Jordan the sales guy but not with the GM who actually sold me the Altima. I took the car back 3 times for things that were supp More

by rachealslivinglife4him
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shelly was very nice -loan dept , Jordan Bush, Eli Holloway
Aug 29, 2023 -

Midtown Kia responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

August 25, 2023

They scheduled us and then didn't have the parts in. The service we received were pretty good. But it stunk to drive in waste a morning and the parts weren't in. More

by stacie.ali.fuente123s123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don't know
Aug 29, 2023 -

Midtown Kia responded

Thank you for bringing this to our attention. If you'd be willing to provide more information about your visit, please send us your contact information so we can reach out. We aim to ensure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

August 25, 2023

Great dealership! Absolutely love my new Kia Sportage! Will definitely be back for my next vehicle! More

by sydneyfaith1440
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shelly, Michael Aponte, Bryan Newpher, Jordan Bush
Aug 25, 2023 -

Midtown Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 24, 2023

Aside from the wait time for parts and minor scheduling issues, everything else seems to be working perfectly More

by j.d.curtis1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Aponte
Aug 25, 2023 -

Midtown Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Midtown Kia.

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