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Midtown Kia

Tulsa, OK

4.4
3,056 Reviews

4747 S Yale Ave

Tulsa, OK

74135

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Showing 3,056 reviews

August 25, 2023

They couldn’t even get me an estimate for my car, even though they knew the problem, within 3 days. So I took my business elsewhere. More

by Lizzy5905
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jasmine Gutierez, Michael Aponte, Bryan Newpher, Eli Holloway
Aug 29, 2023 -

Midtown Kia responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

August 25, 2023

Friendly sales people that don’t stalk you as soon as you drive up. Offered water to customers because it was very hot outside. Visited 3 times trying to decide on vehicle . Carson recognized me when I calle More

by lbyars0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shelly smith, Bryan Newpher, Carson VanCleave
Aug 26, 2023 -

Midtown Kia responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Midtown Kia!

August 25, 2023

I will never buy another car from Midtown Kia. I was very happy with Jordan the sales guy but not with the GM who actually sold me the Altima. I took the car back 3 times for things that were supp More

by rachealslivinglife4him
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shelly was very nice -loan dept , Jordan Bush, Eli Holloway
Aug 29, 2023 -

Midtown Kia responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

August 25, 2023

Every one we spoke with was very friendly and helpful, Tyler Ratcliff was so informative and made sure we were taken care of throughly the entire process. More

by rikib
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Ratcliff, Justin Mabe
Aug 26, 2023 -

Midtown Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Tyler and our team, and we look forward to working with you again.

August 25, 2023

The dealership waiting room is clean and pleasant. Mr Mellor was very helpful and patience with me. He kept me nformed about my car being serviced every step of the way. More

by Viva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Mellor
Aug 26, 2023 -

Midtown Kia responded

Thanks, Viva, for sharing your thoughts about your experience with Midtown Kia. We appreciate your business and hope to see you again soon!

August 25, 2023

They scheduled us and then didn't have the parts in. The service we received were pretty good. But it stunk to drive in waste a morning and the parts weren't in. More

by stacie.ali.fuente123s123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don't know
Aug 29, 2023 -

Midtown Kia responded

Thank you for bringing this to our attention. If you'd be willing to provide more information about your visit, please send us your contact information so we can reach out. We aim to ensure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

August 24, 2023

Aside from the wait time for parts and minor scheduling issues, everything else seems to be working perfectly More

by j.d.curtis1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Aponte
Aug 25, 2023 -

Midtown Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Midtown Kia.

August 23, 2023

Gave me a great deal on my trade in. Jordan was east to work with. Thank you. More

by oklahomaskiesranch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Aponte, Jordan Bush
Aug 24, 2023 -

Midtown Kia responded

Thanks for sharing about your experience with Midtown Kia. Jordan and our team appreciate your business and hope to see you again soon!

August 23, 2023

Fair pricing, Great service. The dealership picked me up from airport and the paper work was completed in less than 2 hrs and I had no surprises. More

by prakash439
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Aponte, Bryan Newpher, Jordan Bush, Bo Chase, Justin Mabe, Ryan Weldon, Carson VanCleave, Eli Holloway
Aug 24, 2023 -

Midtown Kia responded

Here at Midtown Kia, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

August 23, 2023

Stephen was a great help! He got us in and out of there in a timely fashion and was very knowledgeable 10/10 would recommend More

by carol.lee13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Kelly , Carson VanCleave
Aug 24, 2023 -

Midtown Kia responded

Carol, It's great to hear that Stephen and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Midtown Kia!

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