Midtown Kia

It was very helpful and nice told me everything I wanted to know answered all my questions got my payment where we wanted it will be back to buy another one I love our Kia Eli was a great help you need to t to know answered all my questions got my payment where we wanted it will be back to buy another one I love our Kia Eli was a great help you need to talk to him or Justin thank you for all your help in working with us like I said we will be back when we need to purchase another car these people are great More

Their communication skills are not that great. They had my car for six weeks. He failed to tell me that Kia would pay for me to have a rental car. The only catch being I had to pay out-of-pocket t They had my car for six weeks. He failed to tell me that Kia would pay for me to have a rental car. The only catch being I had to pay out-of-pocket that Kia would reimburse me.If your car is ever under warranty. Remember that Kia will pay for your rental car!! I had a hard time getting them to return my calls so that I would know what was going on! They finally got my part in from Korea (and that’s no joke ) and got my car fixed and back on the road for me. The biggest problem now which is not their fault is that I have to worry if my car will fail like that again when I’m on the highway Kia said they hope not. The low rating is basically because they will not communicate with you. More

Mike Mellor is amazing! With his help, we had a fabulous experience. Thank you for the service. With his help, we had a fabulous experience. Thank you for the service. More

Helpful, knowledgeable staff. Waiting are was clean and comfortable. Will be scheduling more services at this location Waiting are was clean and comfortable. Will be scheduling more services at this location More

I purchased a pre-owned Volvo from there on May the first. It had a crack in the sunroof which they acknowledged and said a new one was on order and they would call me within the week. I would call the first. It had a crack in the sunroof which they acknowledged and said a new one was on order and they would call me within the week. I would call them frequently, and even went to the dealership twice and spoke to the general manager Eli who assured me that The sunroof was forthcoming. Last week I filed a complaint with Better Business Bureau because they were not returning my call. I finally got my sunroof installed 5 days ago. They are enthusiastic about selling you a vehicle, but poor with customer service. More

Appointments are two way! I made an appointment for an oil change and it took 2 1/2 hours. I did not need my car washed , I could have used that time. You could have asked, I I made an appointment for an oil change and it took 2 1/2 hours. I did not need my car washed , I could have used that time. You could have asked, I was sitting right there … waiting More

The dealership were excellent in their business dealings and very direct with no hidden agenda and very direct with no hidden agenda More

I will never be back. After two terrible experiences, I’m tempted to sell my Kia all together to ensure I’ll never have to be back. Just trying to get a returned call prov After two terrible experiences, I’m tempted to sell my Kia all together to ensure I’ll never have to be back. Just trying to get a returned call proved to be impossible here. After calling over the span of 6 days to Jordan and leaving over 10 messages, I finally got ahold of him when he accidentally answered the phone unaware I was on the other end. Never again. More

I love this dealership, they are very friendly people and they are very knowledgeable about the kias. I will definitely be back. Stoney Barnoskie they are very knowledgeable about the kias. I will definitely be back. Stoney Barnoskie More

Great dealership! Absolutely love my new Kia Sportage! Will definitely be back for my next vehicle! Absolutely love my new Kia Sportage! Will definitely be back for my next vehicle! More