Midtown Kia

James in service was very helpful. KIA was ok care of the problem with our new Telluride just as promised. KIA was ok care of the problem with our new Telluride just as promised. More

They told us the car we purchased had certain features but after purchasing we found it it does not have those features. They told us they would stay in contact about us regarding that matter but nothing but after purchasing we found it it does not have those features. They told us they would stay in contact about us regarding that matter but nothing has happened. More

The service was excellent and reasonable prices, definitely going back and making them my preferred dealership. definitely going back and making them my preferred dealership. More

It was very helpful and nice told me everything I wanted to know answered all my questions got my payment where we wanted it will be back to buy another one I love our Kia Eli was a great help you need to t to know answered all my questions got my payment where we wanted it will be back to buy another one I love our Kia Eli was a great help you need to talk to him or Justin thank you for all your help in working with us like I said we will be back when we need to purchase another car these people are great More

Their communication skills are not that great. They had my car for six weeks. He failed to tell me that Kia would pay for me to have a rental car. The only catch being I had to pay out-of-pocket t They had my car for six weeks. He failed to tell me that Kia would pay for me to have a rental car. The only catch being I had to pay out-of-pocket that Kia would reimburse me.If your car is ever under warranty. Remember that Kia will pay for your rental car!! I had a hard time getting them to return my calls so that I would know what was going on! They finally got my part in from Korea (and that’s no joke ) and got my car fixed and back on the road for me. The biggest problem now which is not their fault is that I have to worry if my car will fail like that again when I’m on the highway Kia said they hope not. The low rating is basically because they will not communicate with you. More

Helpful, knowledgeable staff. Waiting are was clean and comfortable. Will be scheduling more services at this location Waiting are was clean and comfortable. Will be scheduling more services at this location More

Mike Mellor is amazing! With his help, we had a fabulous experience. Thank you for the service. With his help, we had a fabulous experience. Thank you for the service. More

Appointments are two way! I made an appointment for an oil change and it took 2 1/2 hours. I did not need my car washed , I could have used that time. You could have asked, I I made an appointment for an oil change and it took 2 1/2 hours. I did not need my car washed , I could have used that time. You could have asked, I was sitting right there … waiting More

I purchased a pre-owned Volvo from there on May the first. It had a crack in the sunroof which they acknowledged and said a new one was on order and they would call me within the week. I would call the first. It had a crack in the sunroof which they acknowledged and said a new one was on order and they would call me within the week. I would call them frequently, and even went to the dealership twice and spoke to the general manager Eli who assured me that The sunroof was forthcoming. Last week I filed a complaint with Better Business Bureau because they were not returning my call. I finally got my sunroof installed 5 days ago. They are enthusiastic about selling you a vehicle, but poor with customer service. More

The dealership were excellent in their business dealings and very direct with no hidden agenda and very direct with no hidden agenda More