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Midtown Kia

Tulsa, OK

Overview
Reviews
Vehicles
4.4
3,056 Reviews
Call Dealership (918) 622-3160

4747 S Yale Ave

Tulsa, OK

74135

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Showing 3,056 reviews

September 02, 2023

No communication with customers. No follow through; they don’t do what they say they will. They take excessively long times to complete repairs. They use pressure sales tactics, espe More

by hott1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service advisor
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Sep 06, 2023 -

Midtown Kia responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

September 02, 2023

They didn't fix my problem. It's still smoking through the vents. It needs to be fixes. More

by shirleytowler66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Aponte
Report | Print
Sep 05, 2023 -

Midtown Kia responded

Shirley, We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

September 01, 2023

Its a great place to get a car the service was great. Friendly employees very helpful in every way. More

by tjtillie32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Aponte
Report | Print
Sep 01, 2023 -

Midtown Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 01, 2023

Everyone is so friendly and helpful, would recommend friends and family to go to them for car needs More

by rikib
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Mabe
Report | Print
Sep 01, 2023 -

Midtown Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 01, 2023

I had an appointment, but it took a little over 3 hours. to get done with my car. More

by jwagener1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Aponte
Report | Print
Sep 06, 2023 -

Midtown Kia responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

September 01, 2023

Midtown Kia made my first solo preowned car buying experience in 70 years easy and fun. I love my 2016 Mazda CX 5 Grand Touring and have already put 2000 miles on it. Have a great car , will travel. More

by barbara.hougland
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jasmine Gutierez, Michael Aponte, Bo Chase
Report | Print
Sep 05, 2023 -

Midtown Kia responded

Barbara, Thank you for taking the time to share your feedback with us. Bo and our team work hard to make sure our guests have an exceptional experience. Congratulations on your new Mazda CX-5 Grand Touring! We will share your comments with our team, and we look forward to working with you again.

August 31, 2023

James in service was very helpful. KIA was ok care of the problem with our new Telluride just as promised. More

by GT3RSANNICA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James in service, Michael Aponte, Jordan Bush
Report | Print
Aug 31, 2023 -

Midtown Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

August 31, 2023

They told us the car we purchased had certain features but after purchasing we found it it does not have those features. They told us they would stay in contact about us regarding that matter but nothing More

by shehadakhaled
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Micah
Report | Print
Sep 03, 2023 -

Midtown Kia responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

August 31, 2023

The service was excellent and reasonable prices, definitely going back and making them my preferred dealership. More

by Sara Rodriguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Aponte
Report | Print
Sep 01, 2023 -

Midtown Kia responded

Thank you, Sara. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 31, 2023

Communication with service management very difficult. Writers very courteous. Service techs are well trained and do good work. More

by JHSCYS1
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlene ( 5 ), Bryan Newpher, Jordan Bush
Report | Print
Sep 01, 2023 -

Midtown Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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