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Midtown Kia

Tulsa, OK

Overview
Employees
Reviews
Vehicles
4.3
3,033 Reviews
LET US HELP YOU TODAY Midtown Kia in Tulsa, OK, also serving Jenks, Muskogee, Owasso, Sand Springs, Sapulpa, and Bixby, is proud to be an automotive leader in our area. If you would like financing options and you are in the market to purchase a new Kia or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Midtown Kia will get you into the car or truck you choose with professionalism and attention to your needs.
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4747 S Yale Ave

Tulsa, OK

74135

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Showing 3,033 reviews

August 29, 2023

Helpful, knowledgeable staff. Waiting are was clean and comfortable. Will be scheduling more services at this location More

by JESSICATERBROCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Bush, Bo Chase, Justin Mabe, Ryan Weldon, Carson VanCleave
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Aug 30, 2023 -

Midtown Kia responded

Thank you, Jessica, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

August 28, 2023

I purchased a pre-owned Volvo from there on May the first. It had a crack in the sunroof which they acknowledged and said a new one was on order and they would call me within the week. I would call the More

by corumd48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jordan Bush, Eli Holloway
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Sep 01, 2023 -

Midtown Kia responded

We're sorry that you didn't have a completely satisfying experience. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

August 28, 2023

Appointments are two way! I made an appointment for an oil change and it took 2 1/2 hours. I did not need my car washed , I could have used that time. You could have asked, I More

by STEVDAIL78
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
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Sep 01, 2023 -

Midtown Kia responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

August 27, 2023

The dealership were excellent in their business dealings and very direct with no hidden agenda More

by Alwotaid, Abdullah
Recommend Dealer
Yes
Employees Worked With
Rick bolt was my salesman he is great , Michael Aponte
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Aug 28, 2023 -

Midtown Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Aug 28, 2023 -

Alwotaid, Abdullah responded

They’re very professional

August 26, 2023

I will never be back. After two terrible experiences, I’m tempted to sell my Kia all together to ensure I’ll never have to be back. Just trying to get a returned call prov More

by AARONWILSON.USA11S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jordan Bush
Report | Print
Aug 29, 2023 -

Midtown Kia responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn’t meet the standards customers have come to expect, but reviews like this help us improve. If you don’t mind reaching out to us so that we can speak directly, we’d love to address your concerns in detail.

August 26, 2023

I love this dealership, they are very friendly people and they are very knowledgeable about the kias. I will definitely be back. Stoney Barnoskie More

by STONEY.BARNOSKIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephon
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Aug 26, 2023 -

Midtown Kia responded

Stoney, it's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Midtown Kia!

August 25, 2023

The dealership waiting room is clean and pleasant. Mr Mellor was very helpful and patience with me. He kept me nformed about my car being serviced every step of the way. More

by Viva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Mellor
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Aug 26, 2023 -

Midtown Kia responded

Thanks, Viva, for sharing your thoughts about your experience with Midtown Kia. We appreciate your business and hope to see you again soon!

August 25, 2023

They scheduled us and then didn't have the parts in. The service we received were pretty good. But it stunk to drive in waste a morning and the parts weren't in. More

by stacie.ali.fuente123s123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don't know
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Aug 29, 2023 -

Midtown Kia responded

Thank you for bringing this to our attention. If you'd be willing to provide more information about your visit, please send us your contact information so we can reach out. We aim to ensure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

August 25, 2023

Great dealership! Absolutely love my new Kia Sportage! Will definitely be back for my next vehicle! More

by sydneyfaith1440
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shelly, Michael Aponte, Bryan Newpher, Jordan Bush
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Aug 25, 2023 -

Midtown Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 25, 2023

They couldn’t even get me an estimate for my car, even though they knew the problem, within 3 days. So I took my business elsewhere. More

by Lizzy5905
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jasmine Gutierez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Aponte, Bryan Newpher, Eli Holloway
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Aug 29, 2023 -

Midtown Kia responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

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