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Midtown Kia

Tulsa, OK

Overview
Reviews
Vehicles
4.4
3,056 Reviews
Call Dealership (918) 622-3160

4747 S Yale Ave

Tulsa, OK

74135

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Showing 3,056 reviews

September 17, 2023

This was my first interaction with Midtown. Everyone was excellent and made a 'factory' repair easy and fast. Arlee was fantastic and everything went better than planned. More

by tasprenger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Mellor, Arlee G
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Sep 18, 2023 -

Midtown Kia responded

Thanks for sharing your thoughts about your experience with Midtown Kia. Mike and Arlee appreciate your business and hope to see you again soon!

September 16, 2023

Communication was a little difficult for a few days but Arlee made it much better More

by Person
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlee, Farley, from the service department
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Sep 18, 2023 -

Midtown Kia responded

Thanks for sharing about your experience with Midtown Kia. We appreciate your business and hope to see you again soon!

September 15, 2023

This dealership as a whole was superb. Justin Mabe did a fantastic job selling us our new car. We are from TX and will come back to buy from Midtown Kia in the future!! More

by billieduggan72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Aponte, Justin Mabe
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Sep 15, 2023 -

Midtown Kia responded

Thank you for the five-star rating! Congratulations on your new purchase, Billie! We look forward to sharing your compliments with Justin and our crew. Please don't hesitate to let us know if we can be of further assistance.

September 15, 2023

For the most part, we had a very good experience with Midtown Kia with the exception of handling our trade in. They made a very low offer ($2800 below the payoff) on the trade-in and when we showed them More

by tstone4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Ratcliffe - 5*, Bryan Newpher
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Sep 15, 2023 -

Midtown Kia responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

Sep 16, 2023 -

tstone4 responded

As the deal is already done and we are very happy with our new Telluride, there really isn't anything to be done to turn the situation around. I would simply suggest that in the future you don't try to lowball someone on their trade-in when they have done the research and know what it is supposed to be worth. And if you're not going to honor KBB pricing estimates, take down the KBB banners and advertisements at your business. There is no way that you didn't know you were low-balling me, it took me all of 3 minutes to get a cash offer online (Carvana) for almost $2000 more than your offer and less than 4 hours to get the offer we accepted that was $3000 more than your offer. Funny thing is, if you had just offered to match the payoff amount, we would have taken it, but luckily for us we ended up making a few bucks by selling it elsewhere.

September 15, 2023

Terrible customer service. Will not return calls when customer calls to check status of vehicle. More

by BTURMAN729
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe
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Sep 21, 2023 -

Midtown Kia responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

September 15, 2023

Great car buying experience! Tyler our car salesman was friendly and professional. The financing was hassle free and a overall grat environment. More

by bjscot
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jasmine Gutierez, Michael Aponte, Bryan Newpher, Jordan Bush, Bo Chase, Justin Mabe, Ryan Weldon, Carson VanCleave, Eli Holloway
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Sep 18, 2023 -

Midtown Kia responded

Thank you for taking the time to share your feedback with us. Tyler and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 15, 2023

Easy to work with, honest & friendly! They were quick to respond to our questions & found a car that matched exactly what our family was needing! More

by karlieryan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Newpher, Carson VanCleave
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Sep 18, 2023 -

Midtown Kia responded

Karlie, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 14, 2023

I purchased my Kia Optima at this location when it was Primeaux Kia. Even though ownership has changed and I have visited KIA dealerships in other states, Midtown Kia remains my preferred location. More

by aliciassongs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike in service.
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Sep 14, 2023 -

Midtown Kia responded

Alicia, Thank you for your very kind service review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Midtown Kia.

September 14, 2023

The car is a lot better, but there is still a noise coming from the left front. This noise just started recently. It didn't used to be there, so something is not right. I do appreciate them replacing a More

by cwipaulk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Harlan
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Sep 15, 2023 -

Midtown Kia responded

Thank you for choosing Midtown Kia. We appreciate your review and we'll share your comments with our crew. We look forward to having you as a valued customer for many years to come.

September 14, 2023

Easiest car buying experience I have ever had. Everyone worked to get me the best deal. More

by h_mahoney18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron
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Sep 15, 2023 -

Midtown Kia responded

Congratulations on your new purchase! Thank you for sharing your thoughts about your experience with Midtown Kia. We appreciate your business and hope to see you again soon!

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