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Midtown Kia

Tulsa, OK

Overview
Employees
Reviews
Vehicles
4.5
4,211 Reviews
LET US HELP YOU TODAY Midtown Kia in Tulsa, OK, also serving Jenks, Muskogee, Owasso, Sand Springs, Sapulpa, and Bixby, is proud to be an automotive leader in our area. If you would like financing options and you are in the market to purchase a new Kia or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Midtown Kia will get you into the car or truck you choose with professionalism and attention to your needs.
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4747 S Yale Ave

Tulsa, OK

74135

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Showing 4,211 reviews

January 18, 2026

Working with the service department is good Hard to say more when the job wasn't right the first time and had to bring it back. The service department made it right. More

by Bretawinters
Recommend Dealer
Yes
Employees Worked With
Patrick Conaway
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Conaway
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Jan 18, 2026 -

Midtown Kia responded

Breta, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Midtown Kia.

January 18, 2026

The details on my invoice included an item that had just been repaired previously, when I asked about it I was told that perhaps it wasn't fixed properly. That was included in my quote. Once I picked up my More

by littleonekim1
Recommend Dealer
No
Employees Worked With
James Stassi
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Stassi
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Jan 22, 2026 -

Midtown Kia responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned, and we would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

Jan 22, 2026 -

Midtown Kia responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned, and we would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

Jan 25, 2026 -

littleonekim1 responded

Originally, it was suggested by a local repair service that I would need to take my vehicle to my Kia dealership since the oil leak they checked for wasn’t the gasket cover they had fixed previously. It was coming from further back in the engine requiring Kia’s attention. James Stassi sent me an invoice detailing the repairs. He also sent some other suggested repairs. I asked that he fix the oil leak and I would address the other items later. He said he would contact me once my parts had come in and my vehicle had been tested and was ready. Once I arrived home and looked over the invoice, I noticed that he was replacing the gasket which had been replaced previously by the other repair shop and I called to question that. His comment was it probably wasn’t done right. After having my vehicle until 1/12/2026, I was contacted and told that I could come and pick it up. Mr Stassi explained that he wouldn’t be there when I arrived but to let him know if I had any questions. I explained to the person who contacted me that I would have to fill up the loaner car with gas, as requested, and drive there during rush hour because I didn’t get off until 4:30. I arrived and everyone there was trying to close for the evening. I went to the counter to pay and my total was more than the amount on my invoice. I asked the man about this and showed him the quote. He said “Oh, that’s probably taxes or something.” I thought that the amount you were quoted was the amount that you paid, unless otherwise stated. I told him that I needed to make certain that I had everything out of the loaner car. His comment was “Don’t worry. He’s already checked it! “ The gentleman checking in the loaner had already begun cleaning it. Well, I would like to make sure myself! I asked if there was anyway that anyone could show me the work that was done or go over it with me and he said “No, not really. You just let us know if you have any problems.” I left the entire situation feeling as if my concerns weren’t addressed and my questions didn’t have any merit and that I was more of a problem to be dealt with rather than a customer.

January 17, 2026

Excellent communication; exhaustive research to find KIA part; expert install and a positive experience... we are still waiting for the KIA part to come in. So far we have an after market part. More

by kathyschroeder5
Recommend Dealer
Yes
Employees Worked With
James Stassi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Stassi
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Jan 18, 2026 -

Midtown Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Midtown Kia!

January 17, 2026

This is the 2nd time going in for the exact same issue. I left 4 messages describing the problem and asking them to call me back and Patrick claims he didn't get any of them. Either he's lying or Kia has o More

by csmithee
Recommend Dealer
No
Employees Worked With
Patrick Conaway
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Conaway
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Jan 21, 2026 -

Midtown Kia responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to ensure that every visitor to the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you.

Jan 21, 2026 -

Midtown Kia responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to ensure that every visitor to the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you.

January 17, 2026

Easy check in. Kept me informed. Work done as expected. Would return for future service. More

by jamellereeves
Recommend Dealer
Yes
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Jan 17, 2026 -

Midtown Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 17, 2026

First time for my service since buying my car! Great experience and James was helpful! More

by aubrey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Stassi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 17, 2026 -

Midtown Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Midtown Kia to be a positive one. Please don't hesitate to reach out if you need anything else.

January 17, 2026

Simple. Easy. Smooth. Was a great experience. Everything was simple and smooth. We were in and out in the car of our dreams in no time. More

by tay.york02
Recommend Dealer
Yes
Employees Worked With
CJ
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Jan 17, 2026 -

Midtown Kia responded

Thanks for sharing about your experience with Midtown Kia. We appreciate your business and hope to see you again soon!

January 16, 2026

Nice folks, able to deal with them, easiest car purchase I’ve ever had. Nice job! More

by Matt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alyssa Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 16, 2026 -

Midtown Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

January 16, 2026

Patrick has a great attitude towards clients and works well communicating with service. Patrick has a good understanding of Kia products and gives us updates in a timely manner. More

by Mbpsings
Recommend Dealer
Yes
Employees Worked With
Patrick Conaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Conaway
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Jan 16, 2026 -

Midtown Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 15, 2026

No one knowing what they are doing and not diagnosing a situation correctly Horrible place More

by DRURYTRAVIS
Recommend Dealer
No
Employees Worked With
Patrick Conaway
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Conaway
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Jan 19, 2026 -

Midtown Kia responded

Victor, thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

Jan 19, 2026 -

Midtown Kia responded

Victor, thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

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