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Midtown Kia

Tulsa, OK

4.3
3,055 Reviews

4747 S Yale Ave

Tulsa, OK

74135

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Showing 3,055 reviews

November 07, 2023

Tyler was great, however, the vehicle was ready for to take home same day because it needed to go through the shop and I wasn’t informed that the warranty was optional only “financing with this bank inclu More

by Josemedina0811
Recommend Dealer
No
Employees Worked With
Tyler Ratcliff
Nov 11, 2023 -

Midtown Kia responded

Thank you for bringing this to our attention, Jose, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

November 07, 2023

I brought my Kia in thinking it needed a update. After Mike checked it did not. But Mike was super! I will bring my Kia back to Midtown! More

by CMILLER1951
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike in service and Jennifer scheduled service appointment.
Nov 08, 2023 -

Midtown Kia responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

Nov 08, 2023 -

CMILLER1951 responded

Today customer service is lacking in many industries. But your employees were very courteous & helpful.

November 05, 2023

The car buying process was very easy. I had been communicating with our Sales Rep, Micah, via text prior to arriving because my son knew exactly the make, model and color of what he wante More

by omar.blockton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Micah Robertson
Nov 05, 2023 -

Midtown Kia responded

Omar, Thank you so much for choosing Midtown Kia! Congrats on your new purchase, and let us know if Micah can be of any more assistance!

November 04, 2023

When my car wouldn’t start on a cold Monday morning, I called AAA and had my car jump-started. Next stop—Midtown Kia! (This is where I bought my car and I’ve been so happy to have a dealership and service More

by Sorento Owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared in the service department—⭐️⭐️⭐️⭐️⭐️
Nov 05, 2023 -

Midtown Kia responded

Thanks for sharing your thoughts about your experience with Midtown Kia. We appreciate your business and hope to see you again soon!

November 03, 2023

It’s great working with Mike and everyone at Kia are very friendly. It’s an easy location to get to More

by jeffvivion
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine Gutierez, Michael Aponte, Ryan Weldon
Nov 03, 2023 -

Midtown Kia responded

Thank you, Jeff! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Midtown Kia.

November 03, 2023

My car is just now 3 months old and already having electrical issues. Midtown wasted my time and gas, the manager got involved and was supposed to be taking care of it and instead has completely ghost More

by heflin.haley81
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bryan Newpher
Nov 06, 2023 -

Midtown Kia responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

November 03, 2023

Friendly polite and respectful. They explained everything clearly. They did everything they said they would do!!! More

by beverlytesh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine Gutierez
Nov 03, 2023 -

Midtown Kia responded

Thank you, Beverly, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 03, 2023

Shopping at Midtown Kia was easy and low-pressure. We had called ahead and when we arrived, the car we were interested in was pulled up front waiting for us. Negotiating a price was easy and we were o More

by quickelectricllc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler, Austin Taylor
Nov 03, 2023 -

Midtown Kia responded

Here at Midtown Kia, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

November 02, 2023

Quick and easy as I requested. Carson was super nice and made sure we were happy. More

by lisanguyen209
Recommend Dealer
Yes
Employees Worked With
Bryan Newpher, Carson VanCleave
Nov 02, 2023 -

Midtown Kia responded

Thank you for sharing your experience with us! We're happy to hear it went well with Carson and we hope you enjoy your new vehicle. We truly appreciate your feedback!

November 02, 2023

Great salesman ship clean very helpful and courteous. Great jobs on detailing cars. very upfront and willing to answer all your questions and try to get you the best deal that they can More

by drayhog53
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick bolt , Michael Aponte, Bryan Newpher, Jordan Bush, Bo Chase, Justin Mabe, Ryan Weldon, Carson VanCleave, Eli Holloway
Nov 03, 2023 -

Midtown Kia responded

Thank you for choosing Midtown Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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