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Midtown Kia

Tulsa, OK

4.4
3,059 Reviews
LET US HELP YOU TODAY Midtown Kia in Tulsa, OK, also serving Jenks, Muskogee, Owasso, Sand Springs, Sapulpa, and Bixby, is proud to be an automotive leader in our area. If you would like financing options and you are in the market to purchase a new Kia or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Midtown Kia will get you into the car or truck you choose with professionalism and attention to your needs.
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4747 S Yale Ave

Tulsa, OK

74135

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Showing 3,059 reviews

November 11, 2023

2 months waiting for them to solve a problem with my brakes and they never called me. More

by JHONNY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe
Nov 14, 2023 -

Midtown Kia responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

November 11, 2023

Tried to sell me a battery and clean terminals after they checked the battery and left the terminal loose so car wouldn't start without a jump. Son noticed it after looking at the car. More

by vickibrown223
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 14, 2023 -

Midtown Kia responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

November 10, 2023

Even though I made an appointment the wait is always hours. Unneeded recommendations were made now that my extended service plan has expired. I won't be returning now that it has. They have always kept More

by hmariemay1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept: I don't know names.
Nov 14, 2023 -

Midtown Kia responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

November 08, 2023

I was pleased with the service I received, however I dint not like the contact between us. More

by ashleepete1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike in the service dept.
Nov 08, 2023 -

Midtown Kia responded

Ashlee, Thank you for your business and this review. We're happy Mike and our service team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 07, 2023

I brought my Kia in thinking it needed a update. After Mike checked it did not. But Mike was super! I will bring my Kia back to Midtown! More

by CMILLER1951
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike in service and Jennifer scheduled service appointment.
Nov 08, 2023 -

Midtown Kia responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

Nov 08, 2023 -

CMILLER1951 responded

Today customer service is lacking in many industries. But your employees were very courteous & helpful.

November 07, 2023

Tyler was great, however, the vehicle was ready for to take home same day because it needed to go through the shop and I wasn’t informed that the warranty was optional only “financing with this bank inclu More

by Josemedina0811
Recommend Dealer
No
Employees Worked With
Tyler Ratcliff
Nov 11, 2023 -

Midtown Kia responded

Thank you for bringing this to our attention, Jose, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

November 05, 2023

The car buying process was very easy. I had been communicating with our Sales Rep, Micah, via text prior to arriving because my son knew exactly the make, model and color of what he wante More

by omar.blockton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Micah Robertson
Nov 05, 2023 -

Midtown Kia responded

Omar, Thank you so much for choosing Midtown Kia! Congrats on your new purchase, and let us know if Micah can be of any more assistance!

November 04, 2023

When my car wouldn’t start on a cold Monday morning, I called AAA and had my car jump-started. Next stop—Midtown Kia! (This is where I bought my car and I’ve been so happy to have a dealership and service More

by Sorento Owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared in the service department—⭐️⭐️⭐️⭐️⭐️
Nov 05, 2023 -

Midtown Kia responded

Thanks for sharing your thoughts about your experience with Midtown Kia. We appreciate your business and hope to see you again soon!

November 03, 2023

Friendly polite and respectful. They explained everything clearly. They did everything they said they would do!!! More

by beverlytesh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine Gutierez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2023 -

Midtown Kia responded

Thank you, Beverly, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 03, 2023

Shopping at Midtown Kia was easy and low-pressure. We had called ahead and when we arrived, the car we were interested in was pulled up front waiting for us. Negotiating a price was easy and we were o More

by quickelectricllc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler, Austin Taylor
Nov 03, 2023 -

Midtown Kia responded

Here at Midtown Kia, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

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