Midtown Kia

not good Noise in heater recirc and oil was to be changed. Part had to be ordered. Was told part should be at Kia in 2 days. It’s been 6 and no call. Oil wasn’ Noise in heater recirc and oil was to be changed. Part had to be ordered. Was told part should be at Kia in 2 days. It’s been 6 and no call. Oil wasn’t changed and I was going out of town over weekend. Mentioned that to the cashier and she told me they would do it when warranty work was done as if it wasn’t important. More

A really easy and great experience. Very nice salesman. I’m glad I chose Midtown Kia. Stephen was great. Took a while when I returned the following day to pay my balance, but the man working the front d I’m glad I chose Midtown Kia. Stephen was great. Took a while when I returned the following day to pay my balance, but the man working the front desk was very accommodating. More

Quick and Easy This dealership is always full of energy and they are quick to meet your needs they always have your parts in stock and the service is fast and the wa This dealership is always full of energy and they are quick to meet your needs they always have your parts in stock and the service is fast and the waiting room has everything you need! Thx KIA More

Service In and out quickly. Crystal is new there but very friendly and helpful. She was upfront with pricing so there were no questions at the end. And she ev In and out quickly. Crystal is new there but very friendly and helpful. She was upfront with pricing so there were no questions at the end. And she even washed my car More

Pleasant, and good customer service I rated it high because customer service was great! And they listen to what I had to say , they did there best to get me in to a car I can afford I rated it high because customer service was great! And they listen to what I had to say , they did there best to get me in to a car I can afford More

I was sent in by service mgr to have the blue tooth looked a On going problem with bluetooth. Always a temp fix. Now I feel they keep dodging the real problem. Service mgr said bring it in they will need to go On going problem with bluetooth. Always a temp fix. Now I feel they keep dodging the real problem. Service mgr said bring it in they will need to go into the system and find the problem. The lady comes out” Your Oil Change is done dadas but no mention of bluetooth. I had to say uh that’s the reason for bringing in the car. I kept trying to tell her that it would not and always had time to time problems with pairing and other issues. Once again I was told if I had problem after phone update. Ohhh My Gosh, now I have to go back I. And. Sit and wait. Need I say any more. 4 years. Guess I’m to get tired and forget, but I Won’t! I will say they do a good job when they want to or take time like in my case. More

Best car shopping experience ever. Mason was the best! 10/10, would eat pizza with (but not in the new car!) Mason was understanding, attentive, a great listener, and seemed to reall Mason was the best! 10/10, would eat pizza with (but not in the new car!) Mason was understanding, attentive, a great listener, and seemed to really enjoy helping us find a car. We had looked at a couple other dealerships already but other places seemed like they already had cars they wanted to push on us before we even got through explaining what we were looking for. Mason actually listened and had real, accurate recommendations for the features we want. Although we weren't quite ready to purchase when we visited, we now know where we will be going and who we will be buying from. The selection was great, prices were right in line with, or better than what we are looking for, and again, Mason was amazing! Can't wait to come make our purchase. I just wish my wife could make up her mind on which car she wants, THAT'S the only hard part! More

Mason marsh Mason, was friendly, respectful,, and courteous! I will recommend him to my friends and family. He made me feel like I could own any car. Mason, was friendly, respectful,, and courteous! I will recommend him to my friends and family. He made me feel like I could own any car. More

Satisfied The whole buying experience was quite pleasant. The entire staff was friendly and efficient in preparing paperwork and educating us on the features of The whole buying experience was quite pleasant. The entire staff was friendly and efficient in preparing paperwork and educating us on the features of our new vehicle More

Friendly knowledgeable service. Polite and professional. Nev The sales rep (Allen) was very friendly and professional. He made the process of buying my new Sorento very comfortable. There was no pressure, just f The sales rep (Allen) was very friendly and professional. He made the process of buying my new Sorento very comfortable. There was no pressure, just friendly service. Once my decision was made to purchase the process went quickly. I would definitely recommend Midtown Kia and would recommend Allen. Thank you for your patience with n my decision to buy. More