Midtown Kia

This dealership sucks xxx. Car was in there for 7 months. They never called me to let me know the status and when I called them, no one knew anything. Worst customer service I Car was in there for 7 months. They never called me to let me know the status and when I called them, no one knew anything. Worst customer service I have ever experienced. If I could rate a 0, I would have. More

Patrick was great! ! The car feels and looks brand new. Great customer service and service I general. ! The car feels and looks brand new. Great customer service and service I general. More

My uncle did most of the negotiating for me and called the dealership to help with a smooth transaction. I did feel helped out. Alyssa and the manager were able to help me get the payments I wanted. Howev the dealership to help with a smooth transaction. I did feel helped out. Alyssa and the manager were able to help me get the payments I wanted. However I think I would've liked if they gave me more car facts about the car and sold why the Toyota I bought was a great vehicle. Had I not already known this information I would've been lost. More

Friendly, didn't waist time and good listeners Scheduling appointment was convenient on the phone our preferred method vs online appointment was convenient on the phone our preferred method vs online More

The dealership was great, very helpful and our salesman was nice and helpful. He also met all of our needs that we needed to get into a good car was nice and helpful. He also met all of our needs that we needed to get into a good car More

Efficient and courteous They were very efficient with my time, and were courteous in their interactions with me. time, and were courteous in their interactions with me. More

The car was towed to midtown for a flat tire. It was not repairable so was replaced. Since it was close to the time for my routine maintence, they did that too, and even though I had no appointme It was not repairable so was replaced. Since it was close to the time for my routine maintence, they did that too, and even though I had no appointment, they did it all quickly and efficiently. More

Logan was amazing. Super sweet and helpful. Would be nice if financial person explained how to set up payments and would have explained this process and not left it to Super sweet and helpful. Would be nice if financial person explained how to set up payments and would have explained this process and not left it to me to figure it out. More

Cody was very professional, friendly, informative and helpful. Service took the appropriate amount of time, car was returned to me clean inside and out. helpful. Service took the appropriate amount of time, car was returned to me clean inside and out. More

Major improvements in the Service Dept! I was met in the drive thru bay and handed off my car quickly. Met with Cody to go over service needs and was treated with friendly professionalism I was met in the drive thru bay and handed off my car quickly. Met with Cody to go over service needs and was treated with friendly professionalism and told how long it should take. I was pleasantly surprised that it took the appropriate amount of time and told the findings with paperwork I took with me. A vast departure from my last few experiences I had at this service dept. Big thanks to Cody for his help. More