Midtown Kia

Great Care The service team at Modtown Kia is always very nice & helpful. I will be coming back for future service. They always greet me as soon and I pull in an The service team at Modtown Kia is always very nice & helpful. I will be coming back for future service. They always greet me as soon and I pull in and listen to my every need. More

Friendly service people. We just bought our 2019 Optima and wanted remote start put on. Service called us when part came in and we dropped car off next day. Later that day ser We just bought our 2019 Optima and wanted remote start put on. Service called us when part came in and we dropped car off next day. Later that day service department called us stating they had ordered wrong remote start and would overnight correct 1. The next day which was a Friday, service department called and stated the truck delivering the part broke down and it should be there next day. At this time they gave us a loaner. Saturday part finally came in but tech working on car was off. Monday didnt hear anything so called and they had finished the remote start but had not done detail they said they would do for us. Tuesday late afternoon they called stating it was ready, but I had already left town for the day so informed them that it would be next day Wednesday before I could get over there to pick it up. My problem was not that I had to wait a week to have what I was told would be a few hrs to get my car back but more that when I bought the car nobody went over with me all the features and how they work and now I paid extra for the remote start and I was told it wouldnt be a separate remote and nobody went over with me how the remote start works. More

Great Salesman and overall satisfaction with vehicle Jeremy Geiger was a great guy to work with, very helpful and responsive to our expressed desires and needs, and super friendly and helpful in every wa Jeremy Geiger was a great guy to work with, very helpful and responsive to our expressed desires and needs, and super friendly and helpful in every way. Overall the dealership was a good experience. Jeremy did an excellent job. The only things that prevent me from giving an excellent rating were the financing and vehicle detailing experience. We felt like there was confusion and maybe some misleading conversation in the financing aspect - just unclear about some details (we had not intended to finance the vehicle but thought the incentive to reduce the vehicle price was worth going that direction). And regarding the vehicle detailing there were just some things that didn't get done, even coming back a second time (cleaning everything off the windshield and not being vacuumed out). The resolution of these only two aspects of our experience was just not as we hoped they would be We are very pleased with our new vehicle and with Jeremy's help in acquiring it, and actually will be using the service department there for our service needs. More

The most professional people that made my time awesome. Thank you Greg for all that y'all did for me and my family. Without you and your people, things just wouldn't be the same. Thank you again for everyth Thank you Greg for all that y'all did for me and my family. Without you and your people, things just wouldn't be the same. Thank you again for everything. More

Very compassionate and helpful Everyone was so nice and caring and went out their way to help my family and came and shook my fathers hand thanking him for his service that meant al Everyone was so nice and caring and went out their way to help my family and came and shook my fathers hand thanking him for his service that meant alot. More

Service was great Rick went over and be on he’s great please don’t rid of him i am tired of. O i gotta in and we have new service people you can never remember who they Rick went over and be on he’s great please don’t rid of him i am tired of. O i gotta in and we have new service people you can never remember who they are More

Positive First Visit Experience I have a deep resistance to dealership service experiences other than Midtown KIA due to other vehicles we have owned. I dreaded this visit but, thank I have a deep resistance to dealership service experiences other than Midtown KIA due to other vehicles we have owned. I dreaded this visit but, thankfully, my dread was unfounded in this case. Things went extremely well for me. I hope that what I experienced during this visit is duplicated every following visit I'll need to make in the future. More

Excellent dealership Excellent service , I they were great to work with but ended buying a new car , I can’t say enough about Doug Driver he was so helpful, he was the b Excellent service , I they were great to work with but ended buying a new car , I can’t say enough about Doug Driver he was so helpful, he was the best sales person I have ever had to deal with can’t say enough great things about Doug More

Best car buying experience ever. This was the second vehicle that I purchased fromMidtown Kia. I really don’t like the car buying experience, but they made it painless. I told them wh This was the second vehicle that I purchased fromMidtown Kia. I really don’t like the car buying experience, but they made it painless. I told them what I wanted and they made it happen. I was able to buy the car of my dream, a Kia Stinger GT2. If I could rate Jeremy higher I absolutely would. Best sales professional I have ever worked with. More

Satisfied Customer. It is easy to schedule service. Service Personnel are friendly and professional. Service is completed in a timely manner. Waiting area is nice and cus It is easy to schedule service. Service Personnel are friendly and professional. Service is completed in a timely manner. Waiting area is nice and customer friendly. More