Midtown Kia

Great service I brought my car in service and everyone was friendly and efficient. When I had an issue a few days later they took care of it quickly and even provid I brought my car in service and everyone was friendly and efficient. When I had an issue a few days later they took care of it quickly and even provided a loaner car. More

Great Service Rick took great care of me. He is very honest and shoots you straight about the needed repairs. He got me taken care of quickly. Rick took great care of me. He is very honest and shoots you straight about the needed repairs. He got me taken care of quickly. More

Bad business practices My husband and I purchased a car on June 15, 2019. On July 14th, we still did not have the title for the vehicle, and after numerous attempts to get a My husband and I purchased a car on June 15, 2019. On July 14th, we still did not have the title for the vehicle, and after numerous attempts to get ahold of someone, they finally tell my husband that the financing didn't get approved and we had to return the car. This would have been devastating for us because my husband took a traveling position after we had a reliable vehicle. After consulting a lawyer we learned that they had no right to repossess after 10 days, so my husband informed them that they were at fault and after 10 days are required by law to aquire financing for us or honor the loan themselves. We still have not received any information from them. It is now July 30th, and no one will speak to my husband or rectify the situation. We still can't tag the vehicle and are suffering financially because of their inability to conduct fair business practices. More

Excellent service Very efficient and accommodating to my schedule. They addressed my issues of concern and called me when the car was ready. My car had been washed an Very efficient and accommodating to my schedule. They addressed my issues of concern and called me when the car was ready. My car had been washed and the front floor vacuumed. Very nice touch. More

Worst customer service experience ever! They are very unprofessional they are rude they literally lie about everything and couldn’t care less about their customers. I have never met a bigger They are very unprofessional they are rude they literally lie about everything and couldn’t care less about their customers. I have never met a bigger group of horrible lying conniving people in one place, I will absolutely have no more business done with them and I would never recommend them to anyone else! More

Had a flat after hours and had to get a motel ($175.00). They plugged it the next morning, but didn’t work. I returned and had to buy a new tire ($180.00). Some after hours and had to get a motel ($175.00). They plugged it the next morning, but didn’t work. I returned and had to buy a new tire ($180.00). Someone needs to be on call for after hours. This is my last KIA. I’ve had 4. More

Great experience The guys at Mid Town Kia were very easy to deal with. They were straight forward and easy going. We never felt pressure like you do at some places. The guys at Mid Town Kia were very easy to deal with. They were straight forward and easy going. We never felt pressure like you do at some places. I would recommend them if you’re interested in buying a new or pre owned vehicle. More

service Department under staffed Service department doesn’t return calls for appointments. I called two days in a row, left messages but no return call. Have had trouble in the past w Service department doesn’t return calls for appointments. I called two days in a row, left messages but no return call. Have had trouble in the past with booking on the website but finally did book online this time. When I picked my car only one person in service area to help me, take payment, and bring my car around. Seems very under staffed. More

Full filled most requests Because it all fit my experience this time with the employees & facility, thesales person was very friendly & co-operative and willing to do all he co Because it all fit my experience this time with the employees & facility, thesales person was very friendly & co-operative and willing to do all he could to full fill my requests. The finance associate was very friendly as well More

Very polite It was a pleasant and the were attentive and to my concerns. They washed my vehicle and offered services without charge based on my needs It was a pleasant and the were attentive and to my concerns. They washed my vehicle and offered services without charge based on my needs More