Midtown Kia

Manager was helpful My only complaint was waiting all day to get car purchased.Six hours is to long to wait. Next time how about being honest about how long it is going t My only complaint was waiting all day to get car purchased.Six hours is to long to wait. Next time how about being honest about how long it is going to be. We could have gone somewhere and been back to do paperwork. More

extremely pleasant experience chad and andre were very upfront and went the extra mile to make my wife and I feel like we mattered. We would recommend them to anyone. chad and andre were very upfront and went the extra mile to make my wife and I feel like we mattered. We would recommend them to anyone. More

Worked with us Salesman and manager worked with us on the price we wanted. Salesman was very attentive and professional. finance department was fast and easy. Friend Salesman and manager worked with us on the price we wanted. Salesman was very attentive and professional. finance department was fast and easy. Friendly and professional More

Great people Jacob did great Jacob worked hard to meet our needs to find the correct vehicle we wanted Wish Kia would have not changed so many features (remove or downgrade) on Jacob worked hard to meet our needs to find the correct vehicle we wanted Wish Kia would have not changed so many features (remove or downgrade) on 2020 models More

Poorly informed. I dropped my car off at 7:30 in the morning for them to check out my alternator cause it was whining. Through out the whole day I never got a call inf I dropped my car off at 7:30 in the morning for them to check out my alternator cause it was whining. Through out the whole day I never got a call informing me of how things were going if they need to order parts or what exactly was wrong with my car. So by the time my work day is over I call to see if it's ready just to find out they are keeping it over night. Thus having to find a ride home and to work the next day. There was absolutely no need for them to keep it over night. They definitely stretched it out costing me more money for the labor. More

Easiest Car Buying Experience of my Life This was the most wonderful car-buying experience of my life. Everything about Midtown Kia was professional and personal—both at the same time. My s This was the most wonderful car-buying experience of my life. Everything about Midtown Kia was professional and personal—both at the same time. My salesperson Mr. Driver was so congenial and made the process relaxing and stress-free. He did not pit me against anyone “in the back.” He simply took my request and came back with their offer. And worked with me until it met my needs. I felt like he was on my side in the buying Process, not the dealer’s. He was friendly and not your stereotypical “car salesman.” As a female, buying a car has always been very difficult without bringing a man with me to “play their game.” That wasn’t necessary at Midtown Kia—I was treated with respect and dignity, and not once did I think I needed an advocate. The financial process was the most quick, simple, and painless one I’ve ever had. And, my finance agent Mr. Denis was phenomenal. He clarified many concepts and even gave me advice on improving my credit further. Honestly, I was kind of in shock at the moment they handed me the keys— after less than two hours in their relaxed and friendly showroom, I was the owner of a new car?! I even said, “Wait, that’s it??” It was that easy. I would like to add a side note. While I was there, a bad car accident occurred on the Main Street out in front of the dealership. Before I even realized what happened, three of the gentleman from the service department had sprinted out to the cars to make sure everyone was OK. Then, another gentleman from the dealership counted the accident victims (6) and got cold bottles of water and sprinted them out to the people involved. The Kia personnel stayed with the victims until the paramedics arrived. And one sat with one of the children until their car was towed. These are the kind of people who don’t do a good job because they’re paid to, they do it because it’s part of who they are. Knowing this is the kind of helpful and compassionate attitude prevalent in the service department and in the other employees in Midtown Kia makes me proud to be a small part of this company by owning a Kia from this dealership. PS: I LOVE MY NEW SOUL!! It’s the most fun and peppy car, while also feeling very safe and solid—and my dogs appear to feel like “kind of a big deal” while riding in it. More

Great Appreciate all the help from the sales and finance dept. top notch and first class service all around. Would highly recommend to anyone considering a Appreciate all the help from the sales and finance dept. top notch and first class service all around. Would highly recommend to anyone considering a Kia! More

Service Rick and all employee in service area are friendly. The service is prompt.. One day I used the car wash and it would not rinse and one of the servi Rick and all employee in service area are friendly. The service is prompt.. One day I used the car wash and it would not rinse and one of the service men saw me coming out and had me take car to detail area and he power washed car and wiped it down. I deeply appreciated his kindness. More

Found the right car for my daughter Came looking for a car that we decided to pass on. Michael Aponte treated us like family and found the perfect car for my daughter. This is the first Came looking for a car that we decided to pass on. Michael Aponte treated us like family and found the perfect car for my daughter. This is the first time We have owned a Kia (we typically buy Honda/Acura) but we are impressed with the Kia. More

Cameron was the best. If you go there ask for Cameron I came from northwest Arkansas and talked to Cameron on the phone before hand. He was so helpful and bargained great. He sent me pictures of the car b I came from northwest Arkansas and talked to Cameron on the phone before hand. He was so helpful and bargained great. He sent me pictures of the car before hand and updated me about everything that had been done to the vehicle. After I checked out the car we talked over finances and he was very fair about everything I offered. Also pay in cash because the man is crazy at counting it was honestly entertaining to watch one of the highlights of the whole experience. Both me and my girlfriend were there and he was super sweet to the both of us. Cameron should be running the whole operation. More