Midtown Kia

The recall repair took months to complete, which was unacceptable, then I had to make 2 trips in for the repair itself. Once the part was available, another 2 weeks to get an appointment, but the repai unacceptable, then I had to make 2 trips in for the repair itself. Once the part was available, another 2 weeks to get an appointment, but the repair itself took less than an hour. More

Eric was friendly, fast and efficient. Love the dog friendly waiting area. Dealership, service and my Telluride...all outstanding. Everyone was friendly and helpful. From purchase to service, the best friendly waiting area. Dealership, service and my Telluride...all outstanding. Everyone was friendly and helpful. From purchase to service, the best experience I’ve ever had with a new car. More

Everyone was very kind and helpful. Your service department is clean and comfortable. And I didn't have to wait very long at all. Thank you! department is clean and comfortable. And I didn't have to wait very long at all. Thank you! More

Was done in 30 minutes. Always have my work done there. Owned the vehicle 2 1/2 years. I really enjoy it. May upgrade in few years. Owned the vehicle 2 1/2 years. I really enjoy it. May upgrade in few years. More

Customer service very friendly and the atmosphere is pleasant. Like seating arrangement in waiting area. Service is fast and prompt. Overall good service bf fast. pleasant. Like seating arrangement in waiting area. Service is fast and prompt. Overall good service bf fast. More

I’m always impressed that the service department is so friendly and helpful. It’s easy to schedule an appointment, the drop off and pick up is quick. Best service! friendly and helpful. It’s easy to schedule an appointment, the drop off and pick up is quick. Best service! More

Excellent Service. I always receive excellent service when I bring Kia Soul in. I will say I wanted to trade for new or newer Soul,but credit not good,even though I make more in retirement than I did wor when I bring Kia Soul in. I will say I wanted to trade for new or newer Soul,but credit not good,even though I make more in retirement than I did working! More

Service tech, Erik Eldorado, was extremely helpful to us with our Kia Sportage. Everyone was very kind and you have a comfortable setting. Will use you again. with our Kia Sportage. Everyone was very kind and you have a comfortable setting. Will use you again. More

I only had my car for 3 weeks and it started to mess up. Engine light came on and I was told it was an oil valve cover that needed to be replaced. Got my car back on 9/11/2020 and the light is no longer on Engine light came on and I was told it was an oil valve cover that needed to be replaced. Got my car back on 9/11/2020 and the light is no longer on but it sounds like a diesel engine under my hood. When I first got the car it was silent when it was running. No longer silent and disappointed. More

We had a so-so experience...a long wait...they said they detailed the car- it was a terrible job! They jacked up their asking price the same amount they gave us for our trade in....then we had noticed we ha detailed the car- it was a terrible job! They jacked up their asking price the same amount they gave us for our trade in....then we had noticed we had locking hubs for our tires-but no key to unlock them! Dealer basically said, "too bad" . We would have to pay for a key if we wanted one. All I can say is the people were nice. More