Midtown Kia

I have had a terrible experience this go round. I have tried to contact multiple times regarding financing and have yet to be called back. My car salesman Dakota was very helpful during the buying process tried to contact multiple times regarding financing and have yet to be called back. My car salesman Dakota was very helpful during the buying process and with communication afterwards. However there have been issues with the lender and approving the original deal and any day now the vehicle I traded in will be reported as 60+ days delinquent and will impact not only my credit score (that already isn’t great) but will also impact my consistent auto payment history. This has yet to be resolved and I have yet to be contacted back about the matter. Since you had the audacity to send me a request to write a review about my experience, I thought it would make it perfectly clear for you. I will not be held liable for the consequences if my trade in not being paid off in due time, when I have contacted via email and phone multiple times and made sure the finance manager knew how sensitive the time line is. I feel absolutely disrespected not only as a customer but as a single woman trying to handle her business. now as I think I’ve made perfectly clear, I would appreciate a call back regarding my trade in. 9186132480. Thanks. I am giving someone named jasmine who I have not worked with, as this review will not allow me to submit without giving one of the people stars, but I have not worked with any of the people I have worked. More

I love this dealership they are very friendly they got my car in and out quick and made sure to ask if I had any questions or needed anything else. car in and out quick and made sure to ask if I had any questions or needed anything else. More

Very friendly and courteous staff. The service department does excellent work at a timely right. The service is fast and answer all your concerns. I never go anywhere else for service on my Sorento. does excellent work at a timely right. The service is fast and answer all your concerns. I never go anywhere else for service on my Sorento. More

Great service on replacing an engine under warranty. Quick service on the tow. The car rental will be paid for. Proud of Kia for honoring the warranty Quick service on the tow. The car rental will be paid for. Proud of Kia for honoring the warranty More

Very satisfied. Accommodating due to my medical situation. The service personnel were polite and helpful and they ccompleted repairs in less than the estimated time. situation. The service personnel were polite and helpful and they ccompleted repairs in less than the estimated time. More

Took my 2021 Kia Seltos to get checked out because it kept stalling while in drive. I was told there were no loaner cars and could rent a car for up to $33 a day reimbursement. I asked for paperwork for kept stalling while in drive. I was told there were no loaner cars and could rent a car for up to $33 a day reimbursement. I asked for paperwork for the drop off and was told I didn’t need any. When we came to finally pick up the car 5 days later our ticket didn’t even say what day we dropped off the car and they were weird when we asked about reimbursement. They claimed the car was only there two days so I had them take note. Now a month later and all calls to get our car reimbursement back have fallen on a phone line that no one answers an an unprofessional crew that three weeks in called to ask for my rental agreement which was scanned at the time I picked up my car. I am so angry and upset that I am now paying a premium for a new car in addition to the rental. I will not go back to this place again and I will litigate if this isn’t resolved soon. More

Logan Potts. I think he was the young man that check me in and out. Check your books. He did a great job. The service was fast and convenient. Thanks for the great offers from me to Kia. in and out. Check your books. He did a great job. The service was fast and convenient. Thanks for the great offers from me to Kia. More

We always get great service and are met by friendly, courteous employees when we take our KIA Soul in for service. This time as no different. We had a recall issue and it was remedied in a very short am courteous employees when we take our KIA Soul in for service. This time as no different. We had a recall issue and it was remedied in a very short amount of time. More

Started out fine. Had a great salesman, who isn't there anymore. Haven't paid off trade in and won't return phone calls! FRUSTRATING! anymore. Haven't paid off trade in and won't return phone calls! FRUSTRATING! More

I purchased my Seltos from another dealer. If I had known how awesome they are here. I’m sure their sales dept is as great as they service dept. Glad to have my maintenance being taken care of Midtown! how awesome they are here. I’m sure their sales dept is as great as they service dept. Glad to have my maintenance being taken care of Midtown! More