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Midtown Kia

Tulsa, OK

4.4
3,109 Reviews
LET US HELP YOU TODAY Midtown Kia in Tulsa, OK, also serving Jenks, Muskogee, Owasso, Sand Springs, Sapulpa, and Bixby, is proud to be an automotive leader in our area. If you would like financing options and you are in the market to purchase a new Kia or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Midtown Kia will get you into the car or truck you choose with professionalism and attention to your needs.
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4747 S Yale Ave

Tulsa, OK

74135

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Showing 3,109 reviews

March 10, 2022

Took 2 hours for a basic scheduled oil change. That took more than a week out to schedule. No one offered me anything to drink or for my time wasted. Go somewhere else unless you have to. More

by alforrest22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Gibson
Mar 28, 2022 -

Midtown Kia responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Chris cgibson@midtownkia.com

March 10, 2022

Everyone we dealt with was very nice and helpful! We got a reasonable price on our repair as well! More

by MMCOPE14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Mar 11, 2022 -

Midtown Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Our Team at Midtown Kia

March 10, 2022

Nice, clean waiting area. Staff is friendly and very helpful explaing every step in the process. More

by KATHY124811
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
Mar 11, 2022 -

Midtown Kia responded

We appreciate your business and our team looks forward to serving you again soon! Our Team at Midtown Kia

March 08, 2022

I took there weeks for them to change a spark plug and I had to call never called me More

by milesmith2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know
March 08, 2022

I have never had such a bad experience with a dealership. I'm from out of town my car broke down had a hole in radiator, they didn't have a radiator had my car for 10 days! Didn't have a loaner vehicle so w More

by mishellek.mk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Luis, Larry
Mar 25, 2022 -

Midtown Kia responded

Mishelle, Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Chris cgibson@midtownkia.com

March 08, 2022

Great service, on time, work completed as promised. Reasonable price. Will use as my home dealership. More

by journey5276
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jasmine Gutierez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Visor, great guy
Mar 09, 2022 -

Midtown Kia responded

Thanks for sharing your thoughts about your experience with Midtown Kia. We appreciate your business and hope to see you again soon! Our Team at Midtown Kia

March 06, 2022

Excellent service. Best experience with a dealership ever! Very professional. Have already bought another Telluride. More

by katshack
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Emily
Mar 07, 2022 -

Midtown Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Our Team at Midtown Kia

March 04, 2022

Great customer service! This has been the easiest car purchase I have had. Will recommend to others. More

by rockinsnoopy2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek and Omar, Bo Chase
Mar 07, 2022 -

Midtown Kia responded

Here at Midtown Kia, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Our Team at Midtown Kia

March 04, 2022

These guys never fail to get the job done quickly and go above and beyond with a quick wash and vacuum. More

by angie.bo9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Icant Re Member
Mar 07, 2022 -

Midtown Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Angie, and we are thrilled that you found your experience with us to be a positive one at Midtown Kia. Please don't hesitate to reach out if you need anything else. Our Team at Midtown Kia

March 04, 2022

while the work was done great for the car, I was told it would be washed and cleaned inside. Never happened. also was told about how the alignment would look and was not talked about after as well. Tires More

by peterzepf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
not sure which Employee I talked with.
Mar 07, 2022 -

Midtown Kia responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, Peter, please feel free to contact us directly. We’d love to get to the bottom of this and turn things around for you. Our Team at Midtown Kia

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