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Midtown Kia

Tulsa, OK

4.4
3,123 Reviews
LET US HELP YOU TODAY Midtown Kia in Tulsa, OK, also serving Jenks, Muskogee, Owasso, Sand Springs, Sapulpa, and Bixby, is proud to be an automotive leader in our area. If you would like financing options and you are in the market to purchase a new Kia or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Midtown Kia will get you into the car or truck you choose with professionalism and attention to your needs.
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4747 S Yale Ave

Tulsa, OK

74135

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Showing 3,123 reviews

May 14, 2022

Did not get back to us. We had to call. The service people were very nice. More

by Dmleith1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Higinbotham
May 16, 2022 -

Midtown Kia responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Our Team at Midtown Kia

May 14, 2022

They scheduled my recall appointment and my car was ready before I even expected it! More

by kimberlyafurstenberg1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
May 16, 2022 -

Midtown Kia responded

We appreciate your business and our team looks forward to serving you again soon! Our Team at Midtown Kia

May 14, 2022

Awful service. Have been in three times for a recall and they always tell me they have the part but when I show up they don't. More

by jhance22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don't remember
May 19, 2022 -

Midtown Kia responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Chris cgibson@midtownkia.com

May 12, 2022

Really helpful service and sales people A finance person that really went above and beyond. He did not have to get involved, but he took ownership of our situation, and got answers to all our concerns. Than More

by mattmyers9091
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Preston, salesperson
May 12, 2022 -

Midtown Kia responded

Thank you for taking the time to share your feedback with us, Matt. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Our Team at Midtown Kia

May 12, 2022

No calls no communication at all, finally came back to take vehicle back that was never addressed. Bought it there, all services done there and they always lose and regain those records. It use to be a lo More

by kellenpalmer467
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Department
May 16, 2022 -

Midtown Kia responded

We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Chris cgibson@midtownkia.com

May 19, 2022 -

kellenpalmer467 responded

I can be contacted at 918-697-5507.

May 12, 2022

I was lied to about the trim package common not ever given the chance to even start the vehicle, rush through the signing process when I thought we were just kicking numbers around, and 10 miles down th More

by pammycakes1213
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kaleb Bowers, Derrick Waters, Gus?
May 16, 2022 -

Midtown Kia responded

Providing a positive experience is our top priority, so we're disappointed to hear this. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We would appreciate the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Chris cgibson@midtownkia.com

May 16, 2022 -

pammycakes1213 responded

My name is Pamela Thompson my salesman was Kaleb Bowers and he has my contact information

May 12, 2022

The service technician was courteous and friendly. I feel like he listened to and addressed my concerns. More

by swarden_5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared
May 12, 2022 -

Midtown Kia responded

Thanks for sharing your thoughts about your experience with Midtown Kia. We appreciate your business and hope to see you again soon! Our Team at Midtown Kia

May 12, 2022

The whole experience was time consuming and disappointing. The only saving grace was the salesman, Jermaine, that helped me through this process. I ending up having to return the Kia I purchase More

by Aubrey
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jermaine
May 16, 2022 -

Midtown Kia responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide some more information, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Chris cgibson@midtownkia.com

May 11, 2022

I met with Bo and he listened to what I was wanting in a car. I bought a Rio from them that day. I am really emotion the Rio. It is getting over 40mph in town driving. More

by shirleymorrison2020
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Aponte, Bo Chase
May 12, 2022 -

Midtown Kia responded

Shirley, thank you for your feedback on your recent visit to Midtown Kia. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new Rio! Our Team at Midtown Kia

May 10, 2022

Terrible. Doesn’t look at your vehicle just keeps your car for over a week charges you money and calls it good. Not one issue was fixed! More

by Heatheradams10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service dept
May 14, 2022 -

Midtown Kia responded

Heather, Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Chris cgibson@midtownkia.com

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