Midtown Kia

My experience in two service appointments has been excellent. Patrick also answers any questions I have via email very promptly excellent. Patrick also answers any questions I have via email very promptly More

Kasey always gets me scheduled in a timely manner. Shes also very pleasant ??. Corey is the best. He gives me uncle vibes. He makes sure that everything is handled and taken care of with my car and ho Shes also very pleasant ??. Corey is the best. He gives me uncle vibes. He makes sure that everything is handled and taken care of with my car and honestly hes just a really trust worth guy. I've been coming to kia for 6 yrs now and ive NEVER had any issue with Corey. He make sure my car is good and im good More

My car was kept in the shop for close to 3 weeks just for an axel replacement. No one could give me an explanation on what the error items meant on the diagnosis that was ran. I was not provided any updates. an axel replacement. No one could give me an explanation on what the error items meant on the diagnosis that was ran. I was not provided any updates. I had to call for the updates. I was stuck for a hour at the car rental place because the advisor did not listen to where the uber needed to pick me up. When asked for an update towards the end, I was told that I was given a loaner car so they didn't understand what the issue was. Not one apology for the entire process. More

I brought my car in. They did the service. I got my car back. I hate surveys They did the service. I got my car back. I hate surveys More

Good Good service good price good location K4 great price good value not pushy sales great finance department good value not pushy sales great finance department More

I had an appointment that was scheduled several weeks ago. I arrived a little early to my appointment, waited about 30 minutes and then was advised they did not have the parts. I had taken off work be ago. I arrived a little early to my appointment, waited about 30 minutes and then was advised they did not have the parts. I had taken off work because when I originally scheduled the appointment I was notified that Saturday was not an option, it had to be on a Monday through Friday. I received several reminder emails the week prior to my appointment and the day before. I was very unhappy that I had to take off work, lose pay and the needed repairs weren’t done. I was assured that someone would reach out to me once the parts arrived and they would accommodate me with a Saturday appointment. I will see if that happens. So far no one had reached out. I will do a follow up review in a couple of weeks. More

Friendly service. Was done in time frame allotted Pricing was up front and they were very helpful Was done in time frame allotted Pricing was up front and they were very helpful More

Mark was very informative and helpful . He listened to what I wanted. Did not pressure me which I hate. He listened to what I wanted. Did not pressure me which I hate. More

Super friendly and very time efficient Everyone I interacted with at Midtown Kia was super friendly and they were time efficient with my vehicle. interacted with at Midtown Kia was super friendly and they were time efficient with my vehicle. More

The sales person Everett Marshall was courteous and professional. He answered my questions and gave me choices. The manager was helpful as well. The experience was not rushed or pushy. They showed me professional. He answered my questions and gave me choices. The manager was helpful as well. The experience was not rushed or pushy. They showed me cars within my budget and gave me options. More