Midtown Kia

This dealership sold me a car that had transmission problems on day 5. I was asked to tell the finance company that I had possession of the car even though it was at the Service Department. Three weeks problems on day 5. I was asked to tell the finance company that I had possession of the car even though it was at the Service Department. Three weeks and 2 loaner cars later it still wasn’t fixed or resolved. The lender froze the loan Subsequently, I went to Fowler Toyota in Broken Arrow. I purchased a 2024 RAV4 with 12,000 miles and a 6 year warranty. The same lender approved the loan. I returned the loaner car to Midtown. The sales agent told me that she was sorry and had no idea of any issues with the car. I found that hard to believe since she was the person who deliver the first loaner car. Midtown Kia showed me a total lack of care and concern. They failed to communicate on the status of the cars repair and most importantly, I question the integrity of their Finance Manager in asking me to lie to the lender by telling them that I had possession of the car. It was a real awakening for me. I had purchased 2 Kia’s from that location previously. One from Primeaux Kia and the other from Midtown. My relationship with Kia is OVER. My only recommendation to any potential buyers is to RUN! (AWAY) More

Had an engine issue that Midtown was able to do a repair on, but there is no guarantee that it will fix the problem that I'm having with my car, however they were able to link me up to a company that extend on, but there is no guarantee that it will fix the problem that I'm having with my car, however they were able to link me up to a company that extended credit for me to pay for the repairs. More

I love Midtown from buying my car to dealing with the service staff. I will continue going back to get my car serviced there. service staff. I will continue going back to get my car serviced there. More

Very happy with the speed repairs were accomplished. The service staff is doing a great job to make that happen. The service staff is doing a great job to make that happen. More

Responsive, attentive, friendly, competent, helpful. I was pleased with the service I received November 25, at midtown Kia. Patrick was helpful as always. I appreciate the nice, clean waiting area. I ap I was pleased with the service I received November 25, at midtown Kia. Patrick was helpful as always. I appreciate the nice, clean waiting area. I appreciate the complimentary carwash especially since little things like that are harder for me to do these days More

Dealer was sole entity that services vehicle - suddenly they cannot locate key for tire locks. Cannot rotate or change a damaged tire - Patrick only contacted his mgr about the problem after customer left they cannot locate key for tire locks. Cannot rotate or change a damaged tire - Patrick only contacted his mgr about the problem after customer left the dealer. Tire service not completed -also 24000 miles on car yet pressed to do 25000 service in advance. Query where are the keylocks? Dealer says they are missing yet dealer is the last to have used the keys on previous service. patrick said harold story is the dealership mgr. harold story also said he was the dealership mgr. Yet he is not. Customer requested to speak to the mgr yet was not allowed to do so. What is this dealership going to do about their loss of customers tire key locks? Why was customer loed to and told that harold story is a manager? More

Excellent Hey , everyone went out their way to help me They went out of their way to help me with no questions They went out of their way to help me with no questions More

Good experience Good experience didn't take me all day to get the car paper work done timely get the car paper work done timely More

Excellent service. The staff is highly trained and professional, and the facilities are spotless. A true 5-star experience! The staff is highly trained and professional, and the facilities are spotless. A true 5-star experience! More

Alyssa was great, I didn't want an suv but she knew she had the prefect compact suv I didn't know I was looking for. First car that she showed me I test drove and wanted to purchase. She made my whole buyi had the prefect compact suv I didn't know I was looking for. First car that she showed me I test drove and wanted to purchase. She made my whole buying experience so easy! More