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Midlands Toyota

Columbia, SC

4.2
4,047 Reviews

240 Killian Commons Parkway

Columbia, SC

29203

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4,047 Reviews of Midlands Toyota

February 26, 2021

Wonderful experience with internet salesperson Amber, in person sales Dennis Risher, and finance with Bob. Everyone was really great. Dennis helped me with all the features to choose from and really made th More

by ashleylwhittle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Carter, Dennis Risher, Amber Suber
Mar 01, 2021 -

Midlands Toyota responded

Thank you, Ashley, for choosing Dick Dyer Toyota. We are so glad to hear you had a wonderful experience with Dennis, Robert, Bob, and Amber. We'll be sure to share this feedback with them. Congratulations on your purchase, and feel free to reach out to our offices for any future vehicle questions and services.

February 26, 2021

Elizabeth went above and beyond to find the perfect 4 runner for me. She is currently helping my husband find a truck as well! Dwight was awesome and took extra time to show me all the electrical details More

by mbarkley125
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Asher- finance, Elizabeth Rabon, Dwight Hylton
Mar 01, 2021 -

Midlands Toyota responded

That's great Elizabeth provided you and your husband with such great customer service. We are so glad Jim was able to get you all got a great deal with an easy process. Lastly, Dwight is a valued team member, and we are so glad he assist you all as well. Thank you for choosing Dick Dyer Toyota, and congratulations on your perfect Toyota 4Runner.

February 26, 2021

Always a good experience at Dick Dyer Toyota and my current visit was not an exception. John assisted me this time and was very welcoming. He reminded me that he had assisted me about 2 years ago. H More

by beth789
Recommend Dealer
Yes
Employees Worked With
John Trammell
Mar 01, 2021 -

Midlands Toyota responded

It's always a pleasure to work with you as well. Thank you for choosing and continuing to choose Dick Dyer Toyota. We'll be sure to share this amazing review with John and the management team. Thank you again, and we look forward to working with you again.

February 26, 2021

Patient with all my questions, professional, made the extra effort to find the right vehicle for me. I feel welcome/comfortable in going back for help and questions More

by lindamcclung
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth Rabon, MICHAEL SMITH
Mar 01, 2021 -

Midlands Toyota responded

That's awesome. Thank you, Linda, for choosing Dick Dyer Toyota and for providing us with this exceptional review. It was a pleasure working with you.

February 26, 2021

I have generally had good experiences at Dick Dyer Toyota but this service visit was not up to par. Electronics on dash were left on a setting I normally do not use and couldn't figure out how to remove and More

by CHUCK.LESSER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Arnold Cody
Mar 23, 2021 -

Midlands Toyota responded

Hi, Chuck. Our team prides itself on providing exceptional service for each and every visit, so we are disappointed to hear that your recent visit was less than satisfactory. If you have any ongoing issues that you're still looking for assistance with, please feel free to reach out to our team.

February 26, 2021

I was real impressed with the sales associates at Dick Dyer. John and Tre were very knowledgeable about the vehicle we purchased. They were very friendly and a real asset to Dick Dyer. John even came ou More

by CHERYLHUDSON59
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Washington 5 stars, TRE MARTIN
Mar 01, 2021 -

Midlands Toyota responded

Thank you for taking the time to provide us with this valued feedback. We are so glad your visit with our staff was impressive. Congratulations on your newly purchased vehicle. John and Tre are vital parts of our team, and we'll be sure to share this feedback with them. Thank you for choosing Dick Dyer Toyota

February 25, 2021

My experience was great from the moment I inquired about the model I wanted online. Amber and Ed were excellent to work with to find the exact 4Runner I wanted. I had contacted multiple dealers, and Amber c More

by P. Miller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Hanby, Robert Carter, Amber Suber, ED DOHERTY
Feb 26, 2021 -

Midlands Toyota responded

This is great to hear! Thank you for taking the time to share this review and feedback about your experience. We're proud to know that Amber and Ed made the car buying process so easy and excellent for you. If we can help you further in any way, please reach out to our team.

February 25, 2021

Particularly impressed by my service rep Barry Davis. Very personable, knowledgeable, efficient and professional. Kudos to the management for hiring such a quality standout to represent Dick Dyer in Serv More

by nickmallos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barry Davis, Service Department.
Feb 26, 2021 -

Midlands Toyota responded

Thank you so much, Nick! We appreciate your kind words about Barry and the service he provided you. Please let us know if there is anything else we can do to help.

February 25, 2021

Particularly impressed by my service rep Barry Davis. Very personable, knowledgeable, efficient and professional. Kudos to the management for hiring such a quality standout to represent Dick Dyer in Serv More

by nickmallos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barry Davis, Service Department.
Feb 26, 2021 -

Midlands Toyota responded

Thank you so much, Nick! We appreciate your kind words about Barry and the service he provided you. Please let us know if there is anything else we can do to help.

February 25, 2021

The experience that I incurred at Dick Dyer Toyota was what everyone looks for in a auto dealership. It was amazing, beyond my expectations and well beyond the trials and headaches I have had to deal with More

by GRANDDUO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Who ever the young man in the appraisal department that was dressed neatly like a professional, Jason Jordan, Amber Suber, Joe Medina, TORI STOKES
Feb 26, 2021 -

Midlands Toyota responded

Thank you so much, Walter! Customer service will always be one of our team's highest priorities and it's great to hear how much you enjoyed working with Amber, John, Jason, and Joe. We pride ourselves on our knowledgeable and helpful staff members and we are delighted to hear that they provided a great car buying experience for you. Ensuring that you get exactly what you want and are comfortable with the entire buying process is important to us. Thanks for the excellent 5-star rating and for your continued loyalty with us. We look forward to your return!

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