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Midlands Toyota

Columbia, SC

4.2
4,047 Reviews

240 Killian Commons Parkway

Columbia, SC

29203

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4,047 Reviews of Midlands Toyota

March 20, 2021

Tre Martin and the entire team were great! They helped me when all others turned me way. They are highly recommended.I loved it. Please see them for your car needs. More

by ttrogers1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TRE MARTIN
Mar 22, 2021 -

Midlands Toyota responded

Wow, thank you so much! We are delighted to hear that Tre and the team were able to get you in the car you needed. If you have any further questions, please let us know!

March 20, 2021

Excellent customer service, fast and organize place to take your car. Brandon was very kind and explain everything that I needed to know about my car. More

by CRIVERA0917
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Martin
Mar 22, 2021 -

Midlands Toyota responded

Thanks so much! We appreciate your review and are proud to have earned your 5-star rating! Please reach out if there is anything else you need.

March 20, 2021

Always great service. I’ve never had an issue and they always thoroughly explain everything that is being and/or requires a repair. Keeps me coming back. More

by JASMINEROSEKING
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Peterson
Mar 22, 2021 -

Midlands Toyota responded

Great to hear, thank you Jasmine! We are proud to have you as a loyal customer, and look forward to seeing you again!

March 20, 2021

Forgot to fill air in my tires in a rotation and balance and they were very low. Also did not do car wash that was part of my warranty More

by rpdingman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Have no idea who the service tech was
Mar 23, 2021 -

Midlands Toyota responded

Thank you for taking the time to let us know about your recent experience at Dick Dyer Toyota. We appreciate your business and hope that you’ll give us another opportunity in the future to show our appreciation. We’d like to speak with you to work towards an appropriate resolution. At your convenience, please reach out to our Service Manager Daniel Peterson at (803) 691-5602.

March 19, 2021

The service department is always quick and efficient. They did a thorough inspection of my car and made sure that it was good to go. More

by EMILYBOESL
Recommend Dealer
Yes
Employees Worked With
Carlos Rivera
Mar 22, 2021 -

Midlands Toyota responded

Great to hear, Emily, thank you! We are honored to be your dealership of choice when you need quick, quality maintenance on your car. If there is anything else we can do to help, just let us know!

March 19, 2021

Daniel was so patient and attentive with me! I was in a rush and from the time I called in the morning, he worked hard to get my car completed and a new tire on quickly! I thank him for his hard work and p More

by emilypaige101
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Peterson
Mar 22, 2021 -

Midlands Toyota responded

Thank you for sharing, Emily! We appreciate you taking the time to provide this feedback and kind wors about working with Daniel. It's great to hear your service was completed quickly to get you back on the road! Please reach out if there is anything else you need.

March 18, 2021

I have had great experiences until yesterday. I booked my appointment online, I listed out what I needed, new tires, services, etc. When I got to the dealership they checked me in and after waiting, the serv More

by BFRISINA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Megan Rice, Chris Ayers, Daniel Peterson, Jason Baughman, John Trammell, Steve Amick, Tommy Senn, Victor Torres, Cameron Graham, Shawn Reeves
Mar 23, 2021 -

Midlands Toyota responded

Thank you for taking the time to share your feedback with us. We're disappointed to hear that your visit with our service team didn't meet your expectations. It's always our goal to provide the best experience possible and we'll use your feedback to improve. We'd appreciate the chance to discuss your visit in further detail to find an appropriate solution. Please contact our Service Manager Daniel Peterson at (803) 691-5602.

March 18, 2021

Very clean organized and great associates very experienced with the vehicles they service and sale. The wait wasn’t long either for my vehicle to be back with me More

by ANTOINEJOHNSON1989
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Torres
Mar 19, 2021 -

Midlands Toyota responded

Antoine, thank you for the 5-star rating! We look forward to working with you again.

March 18, 2021

Thank you to Denise and her manager for making sure my experience was easy and pain free! Will definitely come back for my next vehicle here! More

by Psh0116
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DENISE BUCHANAN
Mar 19, 2021 -

Midlands Toyota responded

Thank you for the 5-star rating and your shout-out for Denise! We look forward to assisting you with your next vehicle.

March 18, 2021

Exceptional service Victor Torres and maintenance Team! Top Of the line customer service always provided by Victor, maintenance service well explained and future service requirements provided during visit More

by CISKARMON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Torres
Mar 19, 2021 -

Midlands Toyota responded

Thank you for the 5-star rating and your shout-out for Victor and team! We look forward to providing you with more exceptional service in the future.

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