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Midlands Toyota

Columbia, SC

4.2
4,047 Reviews

240 Killian Commons Parkway

Columbia, SC

29203

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4,047 Reviews of Midlands Toyota

April 04, 2021

I have had the run around from Sumter dealership and my manager referred me here and it’s the best dealership i been to. I was in a hard situation with my car I wanted to trade and Zach Robinson was the fi More

by suzylane2567
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachare Robinson
Apr 05, 2021 -

Midlands Toyota responded

Thank you for letting us know how we are doing! We are delighted to hear that Zach helped in giving you such a great car buying experience with us!Let us know if there is anything else you need!

April 04, 2021

The service was amazing. Everything that I’ve asked for Paul provided. Paul had an amazing personality and I would recommend anyone to see him. More

by CRYSINGLE98
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
PAUL LOCKE
Apr 05, 2021 -

Midlands Toyota responded

Thank you so much for the wonderful rating! We’re happy to hear that our service team took great care of you! Thank you for your business and come again soon!

April 03, 2021

Carlos was my service advisor this go around. He was efficient, knowledgeable and friendly. He called with recommendations, and then called when the car was ready to be picked up. It was nice dealing More

by LSFAWLEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos
Apr 05, 2021 -

Midlands Toyota responded

Thank you for leaving us this great review! Carlos is a great asset to our team and was more than happy to help! Please let us know when you are ready for your next service!

April 03, 2021

Very prompt, kind and honest with what was wrong with my vehicle. Would recommend them to anyone needing service or even shopping for a new Toyota. More

by bbishop
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barry
Apr 05, 2021 -

Midlands Toyota responded

Great to hear, thank you so much! We appreciate your review and look foward to working with you again!

April 03, 2021

Daniel got me an awesome car that I am really happy with. I arrived to test drive a vehicle I wanted and saw it get bought. Fortunately, Daniel still found me an appropriate vehicle within my budget. More

by Renee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DANIEL VERDURA
Apr 05, 2021 -

Midlands Toyota responded

This is what we like to hear, Renee! Daniel will appreciate the shout out! Please let us know if there is anything else we can do for you!

April 03, 2021

Didnt fix the gas tank latch like I asked. Who knows if they even did the 20k service because service button wasn’t reset & no paperwork to even show they did anything. Plus, never called to tell me it wa More

by sl
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
No idea
Apr 07, 2021 -

Midlands Toyota responded

We appreciate you sharing your feedback with us regarding your recent service visit. It’s our goal to provide a seamless and efficient service for all of our customers and we’re disappointed that we were unable to meet your expectations. We’ll certainly use your feedback to improve our processes moving forward. We'd appreciate the chance to further discuss your visit to find an appropriate solution. Please contact our Service Manager, Daniel Peterson, at (803) 691-5602.

April 03, 2021

The person that helped me was friendly and helpful. My biggest complaint is that when I arrived to pick up my vehicle the tire that was replaced still had some of the white lubricant around the wheel and More

by AERO45308
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terrence Whitmore
Apr 07, 2021 -

Midlands Toyota responded

Thanks so much for sharing your feedback. We’re happy to hear that you enjoyed working with our team, but we’re disappointed that you were dissatisfied with the quality of our work. Your business means a lot to us and we’d appreciate the chance to speak with you to discuss in further detail. Please contact our Service Manager, Daniel Peterson, at (803) 691-5602. We look forward to chatting with you soon.

April 03, 2021

We received a great service, all the team was great. Big thank you to Zack Robinson for helping us with all our requests! Thank you all! More

by MARIAN P
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachare Robinson, Joe Medina
Apr 05, 2021 -

Midlands Toyota responded

Thanks for the kind words, Marian! Zack will appreciate the shout out! We hope the team can help you again soon!

April 03, 2021

I recently purchased a used vehicle and I believe John made this process of maintaining it easier than I imagined. I do realize I'm also purchasing a warranty on the parts and labor that has gone into the More

by MIRANDAFAIR26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Trammell
Apr 05, 2021 -

Midlands Toyota responded

Wow, thank you for leaving us such a great review! Customer service is one of our top priorities and we are delighted to hear about how much you enjoyed working with John! Please let us know how the team can continue to help with your car and service needs!

April 03, 2021

What can I say? The BEST service, the fastest time, and professionalism! Victor took care of my alignment, wiper installation, and car service! In fact, I will return to Victor within a week to buy new tir More

by mvarnado
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Torres
Apr 05, 2021 -

Midlands Toyota responded

Thank you for leaving us this wonderful review! We are delighted to hear that you had such a great experience with the team here at Dick Dyer Toyota! Victor is a great asset to our team and will appreciate the shout out! Please let us know when you are ready for your next service!

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