Midlands Toyota

September 20, 2013 To: (Ric Player) cc: (Mr. Dick September 20, 2013 To: (Ric Player) cc: (Mr. Dick Dyer or General Manager) RE: Great Service I wanted to take a moment to write this lett September 20, 2013 To: (Ric Player) cc: (Mr. Dick Dyer or General Manager) RE: Great Service I wanted to take a moment to write this letter on behalf of Mr. Ric Player, who has been our service advisor on several occasions at your dealership. He is always pleasant to speak with, and goes out of his way to provide my wife and me with top-notch service. I wanted to buy a new car for my wife birthday and we were treated with the upmost respect throughout the entire process. His personalized customer service and hospitality were really appreciated. Thanks for taking the time to go the extra mile for us. You’re Patience and Kindness has not gone unnoticed. Thank you for making this experience a good one. My wife love the car and she thank you Mr. Player for your patience, kindness and honesty. I hope you appreciate having Ms. Ric Player as one of your employees. He is a valuable asset to your dealership. Sincerely, George Foster More

I dread shopping for vehicles even more than I dread visiting the dentist. Mr.Dennis did a great job in making me comfortable during my visit. He was knowledgeable about the vehicles and patient with me visiting the dentist. Mr.Dennis did a great job in making me comfortable during my visit. He was knowledgeable about the vehicles and patient with me throughout the process. I will admit I am somewhat fickle and not well informed about automobiles. He helped me find the Prius that would best fit my needs and never once did he get frustrated with me. I have already recommended him to several friends and will continue to do so. If all car salesmen possessed his knowledge, had his patience and ethical standards buying cars would not be scoffed upon by so many. I am so thankful I met him. If you are looking for a Toyota look up this guy! More

I needed a new car after my '94 Honda Accord stopped working. I originally came in with my mind set on a Toyota Corolla, but after Dennis showed me some Camry's I fell in love. I had more room in the Ca working. I originally came in with my mind set on a Toyota Corolla, but after Dennis showed me some Camry's I fell in love. I had more room in the Camry and it was the perfect light green color! The 2013 Toyota Camry was a bit out of my price range, but Dennis worked with us and we got a good price. I love my Toyota Camry, I call her Camille! Dennis Risher is an excellent salesman, friendly and respectful. If you're going to buy a Toyota, he's your go to guy!! More

I went to Dick Dyer after looking elsewhere for a truck. Dick Dyer had the truck with the right color of what I wanted. I purchased my 2013 Tundra Truck that very same week. Daniel Day was very respectable Dick Dyer had the truck with the right color of what I wanted. I purchased my 2013 Tundra Truck that very same week. Daniel Day was very respectable and pleasant to work with, as well as answered our questions. We had a great experience with Dick Dyer Toyota. V/R M. Barnes More

The whole experience was great! I enjoy Mr. Players services! He worked with me to get exactly what I want! I love my new Camry! services! He worked with me to get exactly what I want! I love my new Camry! More

Ric was pleasant and not forceful. I explain the reason why we was there and that I and my daughter was just looking. When my daughter saw that Toyota. The rest is history, we brought it home on Sunday. why we was there and that I and my daughter was just looking. When my daughter saw that Toyota. The rest is history, we brought it home on Sunday. The Long Family More

My partner and I have been bringing our vehicles to the dealership for almost a year. We put a lot of miles on our two cars and visit the dealership about once a month for an oil change (alternating cars). dealership for almost a year. We put a lot of miles on our two cars and visit the dealership about once a month for an oil change (alternating cars). Earlier this year, we took advantage of the tire sale buy 3 and get the 4th free (an excellent deal that Sam's Club couldn't beat...and a better value--it is much nicer to have the tires done at this dealership, customers choice of drop-off, dealership pick-up or customer waiting in lobby). The warranty on tires is exceptional, we picked up a nail in one of our tires and today the tire got replaced (it only cost $30 for the labor). Lots of places measure the wear on the tire and pro-rate the cost which would probably have cost at least double what we paid. Often I choose to wait in the lobby, it is very nicely decorated with large flat screen TV's, plenty of reading materials, free bottled water, free coffee, free popcorn and a café that has food for sale. I feel very comfortable there and am able to attend to business calls, relax or stroll through the showroom and check out the vehicles available for sale. The sales staff are professionals who know their products and are easy to talk to. Chris has been our service rep. since we have started bring our cars to the dealership. He has always gone above and beyond to make sure our experience has been great. Today I met a new service rep. named Jay and he was very helpful. After I got home, I called to make another appointment with Jay to have the other cars oil changed. I like Jay and think he will be a great service advisor (as he showed signs of greatness--easy to talk to, attentive and knowledgeable). We will miss Chris (as our advisor) but we believe the dealership made an excellent decision in promoting him to a supervisory position. We know that no matter who helps us, Chris will make sure that we are taken care of and that we feel that our service was top notch. It's good to know that he's still there for us. Thank you, to all the employees/owner of Dick Dyer for making this a marvelous place to do business. Best Regards, Rebecca & Doug More

I am giving Dick Dyer Toyota the highest rating possible because of the service I received from Chris Cagno and Dennis Risher. They went out of their way to accommodate my needs. They were honest, forthrigh because of the service I received from Chris Cagno and Dennis Risher. They went out of their way to accommodate my needs. They were honest, forthright, and helpful in assisting me select the right Toyota for my wife. I look forward to buying more vehicles from Dick Dyer in the future. More

Truly great experience! I went there knowing what I was looking for and the price range that I wanted to stay within. Mr. Ric Player, who was my sales consultant, LISTENED to what I had to say and showed m looking for and the price range that I wanted to stay within. Mr. Ric Player, who was my sales consultant, LISTENED to what I had to say and showed me what I wanted to see. He was very straight forward and gave me the bottom line up front. For that I was thankful. He played NO games and I got what I wanted in my price range and with the payments that I requested. This vehicle was for my son who is in college in Folrida and I wanted to make sure all safety measures were in place. I had a list and I asked many, many questions. They ALL were answered. Mr. Brett Crawford, who did my paperwork also was a great help. He also answered all my questions, and when I came back a few days later to ask more questions, he sat with me and answered all those too. I had a peace of mind when I left and felt like I was valued as a person first and then a costumer. Thank you for all the assistance that I received from the Dick Dyer family and especially Mr. Ric Player. Thanks again, Kathleen More

I have all of my service work done through Dick Dyer Toyota. The service they provide that no other dealers provide is they will actually come to your office or home and pick up your car for service (i Toyota. The service they provide that no other dealers provide is they will actually come to your office or home and pick up your car for service (including just a oil change). All you need to do is make an appointment a few days prior to needing the service and you don't have to sit and wait in the waiting area! This service is Priceless!!! More