Midlands Toyota

Oil change Continue to excel to be the best ! They are every one there goes above and beyond to get you what you need. I have been a loyal customer forever and o Continue to excel to be the best ! They are every one there goes above and beyond to get you what you need. I have been a loyal customer forever and only take mar car here I love the people . Highly recommended More

First of all he remembered me and my name five years after we did business. He had a smile on his face and handled me professionally the whole time I was here. after we did business. He had a smile on his face and handled me professionally the whole time I was here. More

Great service and professionalism for current oil change and tire rotation service technician provide valuable insight on required service and competitive pricing no additional pressure to provide additiona and tire rotation service technician provide valuable insight on required service and competitive pricing no additional pressure to provide additional services not requested More

Excellent customer service! Very knowledgeable and skilled! Great service provided!! I would recommend everyone! Thank you very much! I look forward to each vi customer service! Very knowledgeable and skilled! Great service provided!! I would recommend everyone! Thank you very much! I look forward to each visit at this location! More

Thank You! I have to admit that over the years I’ve had issues with Toyota. But it’s a pleasure to get my car serviced there now since Mr Hernandez. Since I boug I have to admit that over the years I’ve had issues with Toyota. But it’s a pleasure to get my car serviced there now since Mr Hernandez. Since I bought my new car Mr Hernandez has made sure that it is well taken care of. He explains everything in detail to me (without patronizing me) and truly seems to care. True professional. More

Long Oil Change After calling the dealership on a Monday to schedule an oil change for mid-morning ok Tuesday I brought my vehicle to the dealership at the scheduled After calling the dealership on a Monday to schedule an oil change for mid-morning ok Tuesday I brought my vehicle to the dealership at the scheduled time. I have had my vehicle serviced at a different Toyota dealership outside of Charlotte before, and an oil change with a tire rotation has never taken more than an hour, so I decided to wait it out at the dealership and use this time as my lunch break at work. After an hour and a half I went to check on the status of my vehicle as I needed just an oil change to be completed. At that that point I had been waiting so long and adding extra time to the amount of PTO I would have to log at work, I told them to just skip washing my vehicle because I needed oil put in it and to drive off. After about ten minutes the associate who was helping me came back and said that all they had left was to lower my car and put the oil in. Fifteen minutes later I was finally able to checkout, bringing the time spent for a simple oil change to almost two hours. The saving grace was that the lady who assisted me (unfortunately I do not remember her name) did discount me $10 for the trouble; however, two hours for an oil change that excludes them running my car through the wash since I told them not to is unacceptable when I had scheduled an appointment. I will not be returning for future oil changes and will be driving the 80 miles to the dealership I’ve used in the past instead. More

20k Mile Service Appointment Great visit, everything quick, easy and comprehensive. Suddenly considering continuing my service with the dealership despite the inconvenience and a Great visit, everything quick, easy and comprehensive. Suddenly considering continuing my service with the dealership despite the inconvenience and additional costs after expiration of my factory service... Also, Kendall called me for my birthday and that was nice... FSU is still a dumpster fire of a football program, though. More

Good Experience Have a great experience at the dealership. The people were friendly and very helpful. Was able to purchase the vehicle I wanted at a fair price. The f Have a great experience at the dealership. The people were friendly and very helpful. Was able to purchase the vehicle I wanted at a fair price. The facilities were great. More

Timely service and friendly, helpful personnel I brought in my leased Prius C the other day for service and to discuss options as I am nearing the end of my lease. I was in and out in record time a I brought in my leased Prius C the other day for service and to discuss options as I am nearing the end of my lease. I was in and out in record time and was treated like a queen. I appreciate it! More

Friendly professional technician Although it was a busy day in the service area, Daniel my technician was professional and yet friendly. He had me in and out in a little under an hour Although it was a busy day in the service area, Daniel my technician was professional and yet friendly. He had me in and out in a little under an hour. More