Midlands Toyota

service dept The service was good. Hernandez let me borrow his phone charger. Fast service. Recommend this location . please schedule with them they are the best. The service was good. Hernandez let me borrow his phone charger. Fast service. Recommend this location . please schedule with them they are the best. Columbia More

Service Tommy really made up for the less than stellar visit I had last time. He seemed to go the extra mile to be sure my car was taken care of. And Dwight Tommy really made up for the less than stellar visit I had last time. He seemed to go the extra mile to be sure my car was taken care of. And Dwight came by & chatted while I waited. He always remembers my name. Impressive! More

Great service! Victor is the best! How are you going to tell me how much I have to say in my review? That is some kind of disrespectful! Victor is the best! How are you going to tell me how much I have to say in my review? That is some kind of disrespectful! More

Poor Customer Service While they always manage to do a good job while servicing my car they have the worst customer service. Even with an appointment the attitude of the em While they always manage to do a good job while servicing my car they have the worst customer service. Even with an appointment the attitude of the employee was as if they didn’t want to be there & they didn’t want to help me. More

I recently purchased a certified pre-owned Toyota Tacoma from Dick Dyer. I’ve never owned a certified vehicle or a Tacoma so I was excited about both because of the peace of mind that is supposed to come wi from Dick Dyer. I’ve never owned a certified vehicle or a Tacoma so I was excited about both because of the peace of mind that is supposed to come with that. My car buying experience was pretty good but a day after I get it home I hear a weird noise coming from the engine. I pop the hood and find a bottle of motor fluid trapped by the drive belt. It’s shredded and the fluid was all over. I contacted my salesman and he got me an appointment right away with the mechanics. They apologized and replaced the belt. I also had them fix the alignment since the truck pulled to the left when highway driving. That too is something that made it through their 100 and something point inspection. A week later they call me to tell me they also forgot to fix a recall and want me to drive back up there. Fast forward 3 months and I take it to Jiffy lube to get my oil changed and tires rotated and balanced, (it still pulls to the left btw and tires are wearing unevenly), when the mechanic calls me back to ask me if I messed with the brakes at all myself. I tell him no, that I’ve barely owned it 3 months. He shows me the front right break caliper has one of it retaining pins popped all the way out, just sort of hanging there. He said I was lucky that it didn’t do any damage to the breaks or anything else. The amount of inconvenience this dealerships mechanics have cost me is frustrating beyond belief and I don’t feel safe with my vehicle on the road after they’ve touched it. I won’t be buying or suggesting anyone I care about buy from them if they are letting cars on the road with potential safety issues. More

Good overall The dealership originally ordered the wrong vehicle for us and we waited another five days to get the car we wanted from them. The acknowledged the m The dealership originally ordered the wrong vehicle for us and we waited another five days to get the car we wanted from them. The acknowledged the mistake and worked to remedy the problem. More

Victor is great! I always enjoy working with him on my car’s regular maintenance. He’s friendly and always has options on how to address issues car’s regular maintenance. He’s friendly and always has options on how to address issues More

Clyde Cuttino Dick Dyer I worked with Clyde to purchase a 2020 Rav4. He was great to work with as well of the other staff in other departments to get me a great deal! I worked with Clyde to purchase a 2020 Rav4. He was great to work with as well of the other staff in other departments to get me a great deal! More

Buying a used Tacoma Searched via Auto trader found the best deal within 200 miles and contacted dealer through AT Contact. Jennifer in online sales for DD responded immed Searched via Auto trader found the best deal within 200 miles and contacted dealer through AT Contact. Jennifer in online sales for DD responded immediately. She was friendly , competent and responded quickly to questions about the vehicle. When we got there the next day William the sales person was equally as friendly and competent. Overall it was a very good experience. More

Great service They are great and will help you a lot and honest. I went in with a price and they worked around it even gave me a discount They are great and will help you a lot and honest. I went in with a price and they worked around it even gave me a discount More