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Midlands Toyota

Columbia, SC

4.2
4,047 Reviews

240 Killian Commons Parkway

Columbia, SC

29203

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4,047 Reviews of Midlands Toyota

January 14, 2020

The service is always quick and efficient. I was updated on the status of my service on a timely basis. The people their are friendly and professional. More

by pclmaustin
Recommend Dealer
Yes
Employees Worked With
Daniel Peterson
Jan 16, 2020 -

Midlands Toyota responded

Thank you for the compliment! We strive to make every visit to our service department as quick and efficient as possible. We hope you choose Dick Dyer Toyota again to service your car!

January 14, 2020

good job got me in and out quick . was very nice to deal with . seem to know what he was talking about.will be back in 5000miles More

by mikeburnside
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
no
Jan 16, 2020 -

Midlands Toyota responded

Thank you for letting us know how we're doing! We love to hear when our customers have a positive experience and it's an honor to be your dealership of choice when you need quality service for your vehicle. See you again in 5000 miles!

January 13, 2020

Marcus in the service department was more than helpful and professional!! I definitely appreciate the fast and concise service! My first time experience was awesome! I look forward to future services wit More

by ry.c.petty
Recommend Dealer
Yes
Employees Worked With
MARCUS PEEBLES
Jan 14, 2020 -

Midlands Toyota responded

Awesome to hear that Marcus in the service department was able to do a great job! We are glad that your first experience was a great one and we look forward to having you back!

January 13, 2020

took five hours to buy a car cash....they knew I was coming. From 150 miles away I got to the dealership at 9am to purchase a car that I'd only seen online. Was supposed to have been detailed and leather seat r More

by iceman31061
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tonika Pendleton, Dennis Risher
Jan 13, 2020 -

Midlands Toyota responded

We appreciate the feedback and your willingness to make the commute to Dick Dyer Toyota! While we’re happy to hear you enjoyed working with Dennis and Will, we’re disappointed to hear your concerns regarding the duration of your visit as well as certain elements of the financing experience. If you have any additional feedback, please feel free to reach out to our Sales Manager, Millard Jones, at (803) 786-4111. We look forward to making your next visit with us even better – thank you!

January 13, 2020

Awesome experience Dennis and Chris Fitzgerald are always a pleasure to work with. No haggle simplified purchase. Toyota is only vehicle I buy and Chris and Dennis mak More

by thwatson2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Fitzgerald , Robert Carter, Dennis Risher
Jan 14, 2020 -

Midlands Toyota responded

Thank you for your feedback for Dennis and Chris! We're glad you enjoyed working with them and that they were able to provide you with a pressure-free experience. We appreciate your Toyota loyalty and we look forward to help you with any of your future automotive needs!

January 12, 2020

Great service I have been using Dick Dyer for my service on my Toyota for many years. They do a great job and in a timely matter. More

by kaoemt274
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
do not remember his name
Jan 14, 2020 -

Midlands Toyota responded

Great to hear! Thanks for servicing with us and we hope to see you again!

January 12, 2020

Not sure I’ll go back. Went in for free service. Advisor made up false information and charged for a patch I didn’t need. More

by J. K
Recommend Dealer
No
Employees Worked With
Victor Torres
Jan 13, 2020 -

Midlands Toyota responded

Thank you for sharing feedback from your recent service experience with our team. Please know our team prioritizes providing each customer with the utmost transparency, so we regret to hear that we may have missed the mark during your visit. We would appreciate an opportunity to personally discuss your experience and address your concerns. At your earliest convenience, please reach out to our Service Manager, Jason Baughman, at (803) 691-5602. We hope to earn back your trust!

January 12, 2020

Marcus was amazing! Great customer service! Will definitely come back for my service needs. Marcus made sure everything was taken care of. Exceptional service there! More

by jacrewell
Recommend Dealer
Yes
Employees Worked With
MARCUS PEEBLES
Jan 14, 2020 -

Midlands Toyota responded

Great to hear Marcus did an amazing job! We look forward to your next visit!

January 12, 2020

i have one corona and one sienna ,I bought sienna from this location。last couple time I got really good service 。make me want buy new car again from this location. More

by zhenzhen li
Recommend Dealer
Yes
Employees Worked With
Lionel Hernandez
Jan 14, 2020 -

Midlands Toyota responded

Awesome to hear! We are glad the service was good and we look forward to seeing you back for either your next service visit or the next time you're buying a car!

January 12, 2020

The service was ok . When I got there . The lady name meagan . Was like we can not service you at the time be you do not have a appointment. I told her to please service my car because it needs her oil c More

by Apple blossom
Recommend Dealer
No
Employees Worked With
MJ JOHNSON
Jan 13, 2020 -

Midlands Toyota responded

Thank you for taking the time to provide us with your feedback from your visit with our service team. Our team works extremely hard to best accommodate every vehicle that comes in for servicing, whether it’s for an appointment or walk-in. While there were some initial difficulties with fitting you in the schedule, we’re glad you stuck around and let us assist you with your oil change. Please feel free to reach out to us if you have any additional feedback. We hope to work with you again!

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