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Middletown Toyota
Middletown, CT
969 Reviews
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969 Reviews of Middletown Toyota
December 20, 2016
They did everything they could to take care of the customer I can not say enough about the recent purchase of my Sion IM at Middletown Toyota. Our salesman Bob Blakeslee has worked successfully with my husband I can not say enough about the recent purchase of my Sion IM at Middletown Toyota. Our salesman Bob Blakeslee has worked successfully with my husband and I on this sale, and a number of previous car sales. He does his absolute best to make it work for the customer. Also, the dealership does what they can to work with the customer. I got the car I truly wanted, and I am loving it. Thank you Middletown Toyota! More
by HappyNewScionOwner
Employees Worked With
Bob Blakeslee
July 11, 2016
Unprofessional, disrespectful salesman, invisible management ABSOLUTE DISASTER HERE Unprofessional and disrespectful car salesman. Worst car buying experience my son and I had. After the sale went south and we ABSOLUTE DISASTER HERE Unprofessional and disrespectful car salesman. Worst car buying experience my son and I had. After the sale went south and we wanted to get our deposit back, our salesman "Sam" started talking crap, and seemed to want to instigate us....disrespectful and was looking for a fight, I had to ask him to get out of my face. Not one manager stepped in to stop this nonsense. If you want a circus or a fight with a salesman, go to this place. Pathetic. I cannot not tell enough people to stay away form this place. More
by rs
Employees Worked With
Sam Sam Ashkar
May 17, 2016
Terrible experience This was a terrible carbine experience and I would not recommend this dealership to anyone. My car was rear-ended and totaled buy a texting teenager o This was a terrible carbine experience and I would not recommend this dealership to anyone. My car was rear-ended and totaled buy a texting teenager on April 6th, while my husband was in rehab recovering from a very serious operation. The salesman, Bob Magnano, clearly knew he had a desperate customer would not negotiate into my mind made no effort whatsoever to help an older woman in distress it's horrible when people take advantage of others just because they can. Fred cook from Finance was even worse. The car was registered to my husband and he insisted that the only way for me to purchase a new car was to have my husband released from rehab to sign the papers."But Fred", I said, "My husband won't be released from rehab until April 27th." So have him come in on the 28th", he replied. Absolutely heartless. I ended up purchasing the car for cash registering the car in my name and refinancing with my credit union. I had to speak to Fred one more time about the title. This time he actually laughed at me. I needed the title by June 1st. Laughing heartily he said " You'll be lucky to have that title within six months". I asked him if he could help me direct my call to the DMV. "You actually want to CALL them on the phone?" He said still laughing. I had no choice. He did tell me to call the title department in Wethersfield which I did. Within 5 minutes I had spoken to a lovely woman who said my title was processed on the 4th of May and I would receive it within a few days which I did. Sometimes situations like mine arise where the customer is too traumatized to fight back it is a sad commentary to know that there are business people around that will take advantage of that rather than trying to be helpful to another human being I am disgusted by the whole experience. More
by CTIERNEY11
Employees Worked With
Fred Cook, Bob Magnano
March 09, 2016
Great customer service. Everyone makes you feel welcome. Middletown Toyota was the only place that made me feel welcome. Did not feel pressure at all. It was all about my needs. Awesome place Middletown Toyota was the only place that made me feel welcome. Did not feel pressure at all. It was all about my needs. Awesome place More
by NikiRN
Employees Worked With
Aurelio Figueroa (Fig)
January 19, 2016
Cheapskate dealer, greedy Absolutely will not budge on their prices, they will not give you a fair trade on your old vehicle even of its a toyota and even if it's on their fanc Absolutely will not budge on their prices, they will not give you a fair trade on your old vehicle even of its a toyota and even if it's on their fancy list of most wanted cars. This dealer is all about the money and they dont understand how to make lasting relationships. I would strongly suggest going to torrington toyota they are the best. More
by Toyoguy12
Employees Worked With
Joe Klimas
November 30, 2015
Arrogant & Unwilling to Negotiate Despite having first hand knowledge of prices paid by a family member and work colleague for the same exact car in the past 3 months, the salesman ins Despite having first hand knowledge of prices paid by a family member and work colleague for the same exact car in the past 3 months, the salesman insisted that the reasonable price I was asking for was impossible. The salseman refused to negotiate anything less than full MSRP and even suggested that there was zero room for negotiation on the price. A new vehicle is perhaps one of the most well known purchases where you can haggle over the price - for the sales guy to suggest that "you can't haggle anymore" absolutely blew my mind. I walked out, took my business elsewhere and got a great deal on the same car (with more options) for slightly more than what I was asking in Middletown. After this ridiculous experience with sales and several bad service experiences, I will not be returning to Middletown Toyota. More
by RyanH
Employees Worked With
Bob Magnano
August 28, 2015
Service visit I had a scheduled appointment with the Middletown Toyota Service Dept on Wednesday, Oct 26, 2015. I was greeted by a Team member and he was immediatel I had a scheduled appointment with the Middletown Toyota Service Dept on Wednesday, Oct 26, 2015. I was greeted by a Team member and he was immediately helpful in getting a battery for my remote starter button. I went up to the Service Desk and was greeted by Bruce Nielsen (Service Advisor) and he was pleasant, answered my questions and his estimate of repair time was spot on! The previous Toyota Dealership I visited in Wallingford could not hold a candle to the professionalism shown by the Middletown Toyota Service Team. My vote for Employee of the Month is Bruce Nielsen. More
by Jim C.
Employees Worked With
Bruce Nielsen
March 16, 2015
Great Salesman George Juridini was our salesman about 6 months ago when we purchased a pick-up truck. Because of his personable nature and attentiveness we sought h George Juridini was our salesman about 6 months ago when we purchased a pick-up truck. Because of his personable nature and attentiveness we sought him out today to purchase a new family car. We were very pleased with his knowledge and patience as he helped us to find the car that was right for us. We highly recommend George and Middletown Toyota. More
by 2015rav4
Employees Worked With
George Juridini
November 13, 2014
2015 Toyota Highlander I had a great experience with George as a salesman. George listened to exactly what I was looking for and respected my price limitations and at no po I had a great experience with George as a salesman. George listened to exactly what I was looking for and respected my price limitations and at no point tried to up sell me to anything I didn't want. He was knowledgeable and easy to talk to. He made the car buying process fun...who ever says that? I'm not confident I got the best price out there for my car, but I am comfortable with what I paid given the good overall experience. My family has been purchasing cars and having them serviced at Middletown Toyota since 1989. I wouldn't consider purchasing a Toyota anywhere else. More
by Katie Thibault
Employees Worked With
George Juridini
November 11, 2014
Great Sam was amazing and had a great experience with him. Nice, understanding and had a great sense of humor. Finance woman was rude, did not explain anyth Sam was amazing and had a great experience with him. Nice, understanding and had a great sense of humor. Finance woman was rude, did not explain anything and cold as Ice. More
by cgouldsbrough
Employees Worked With
Sam Sam Ashkar
