Middletown Toyota

Knew what needed and just went for sale YI’m disappointed. They knew what my plans where and lied about gas mileage. I would have spent a few more grand for better gas mileage. Will not reco YI’m disappointed. They knew what my plans where and lied about gas mileage. I would have spent a few more grand for better gas mileage. Will not recommend. If anything I will say go elsewhere. More

It was a great experience From the moment I walked into the dealership everyone was wonderful from sales, finance to the young lady who explained how my vehicle works. It was a From the moment I walked into the dealership everyone was wonderful from sales, finance to the young lady who explained how my vehicle works. It was a great experience. Thank you to everyone. More

Service Customer service , quality and efficiency Your treated with friendliness and expertise! I would highly recommend my family and friends to Middleto Customer service , quality and efficiency Your treated with friendliness and expertise! I would highly recommend my family and friends to Middletown Toyota . Thanks to your staff . More

200,000 mile service I was told it would take three hours and I had to wait seven hours for them to complete the service. Not a correct estimate of time required I was told it would take three hours and I had to wait seven hours for them to complete the service. Not a correct estimate of time required More

Another Excellent Experience Brought my 2017 Camry in for its 25k-mile and Auto Butler service. In advance of appointment, staff was very helpful and understanding with my need to Brought my 2017 Camry in for its 25k-mile and Auto Butler service. In advance of appointment, staff was very helpful and understanding with my need to reschedule the previous date/time of said appointment. Needed to leave my car with them for the service, but they got me in and out quickly on the drop off, and then generously provided a shuttle to bring me to work. A few hours later when the car was ready, they then sent a shuttle back out to get me. I've always appreciated the above-and-beyond lengths to which these guys go for me. More

Maintenance of RAV4 Stopped in to have tire pressure checked, saw we had an appointment for the end of the week to get an oil change. Asked if we wanted to do that now, s Stopped in to have tire pressure checked, saw we had an appointment for the end of the week to get an oil change. Asked if we wanted to do that now, said yes, in 45 minutes we were done. Great service. More

Quick polite precision service. Thanks for your on time quality service on a cold dark winter evening. I got my requested appointment time on the first try. I was home in time for di Thanks for your on time quality service on a cold dark winter evening. I got my requested appointment time on the first try. I was home in time for dinner! More

Great. Service I had some body work done on my rear bumper. The work was completed quickly and with great quality. Dawn Shumard was great to work with. I had some body work done on my rear bumper. The work was completed quickly and with great quality. Dawn Shumard was great to work with. More

Service Visit Great Service as always Middletown Toyota knows how to treat their customers and always gets the job done well and right the 1st time. Great job to al Great Service as always Middletown Toyota knows how to treat their customers and always gets the job done well and right the 1st time. Great job to all who work there. Pete Hungerford More

Friendly but had hiccups I have gone to Middletown Toyota many times for my service needs, and have dealt with many of their techs. Their service advisors are usually very fri I have gone to Middletown Toyota many times for my service needs, and have dealt with many of their techs. Their service advisors are usually very friendly and knowledgeable, but I have had hiccups along the way. Oil plug not screwed back on so oil leaks out, radio not hooked back up after an airbag recall, miscommunication between departments... I tend to overlook these hiccups, even though they happen frequently during my service visits, because I feel like the service manager is trying hard to run a successful department, and will admit (and make right) when his team makes a mistake. The techs are friendly, the manager tries hard, but too many times I have had to go back after a service because something wasn't done right, or make a phone call because something want communicated correctly. It tends to be frustrating. More