Middletown Toyota

Been a return happy customer for 40+ years As a gal that has no real knowledge about the workings under the hood, I appreciate greatly the service at the desk and in the repair bays without fee As a gal that has no real knowledge about the workings under the hood, I appreciate greatly the service at the desk and in the repair bays without feeling like I've been taken advantage. I've had two Camrys and now I'm on my second Rav4 (which is my favorite vehicle). Bill Mierz was my service advisor and couldn't have been nicer. The service department is the reason I keep getting Toyotas. I could have gotten another brand of car when I needed to replace my cars, but I chose to stay with Toyota because of the service once purchased. Thanks for asking. Wish I could get a younger vehicle as mine is 11 years old already, but the budget says NO. Thankfully the service dept for keeping my SUV in tip top shape. Rosanne More

Always good service but.. But disappointed that the bottom casing of the front right mirror was broken and came off allegedly when the car was washed. There was no offer to rep But disappointed that the bottom casing of the front right mirror was broken and came off allegedly when the car was washed. There was no offer to repair. More

piston replacements this was a voluntary toyota recall that the dealer brought to my attention during a routine oil change informing me that my 2009 Camry may be impacted this was a voluntary toyota recall that the dealer brought to my attention during a routine oil change informing me that my 2009 Camry may be impacted. They were extremely professional, provided a loaner car and made the repairs within a reasonable time period considering the work required. If I had not brought this to the dealer for routine maintenance, this issue would not have been addressed and would have cost me over $2,000 out of pocket when the problem became more prominent and advanced. More

The leasing end was less than excellent for my 2014 Camry. There were multiple directions given from different Toyota employees on how to finalize the lease with the State of Connecticut on my 2014 Camry. None There were multiple directions given from different Toyota employees on how to finalize the lease with the State of Connecticut on my 2014 Camry. None of which were correct. I understand the economics on leases versus sales, however, do not let leasing customers confused about the leasing closure. More

80,000 miles The customer service staff is direct, to the point, and courteous. The estimated time of completion was accurate and even a bit earlier, which was a b The customer service staff is direct, to the point, and courteous. The estimated time of completion was accurate and even a bit earlier, which was a bonus. More

Help with flat tire Short wait for answers. Great communication. Did not have an appointment and they got me in no problem. Found the problem and fixed it no charge. Short wait for answers. Great communication. Did not have an appointment and they got me in no problem. Found the problem and fixed it no charge. More

Great Experience My experience with Middletown Toyota was great. And I hope to have many more. That is why I bring both of my Highlanders to Middletown Toyota. My experience with Middletown Toyota was great. And I hope to have many more. That is why I bring both of my Highlanders to Middletown Toyota. More

A memorable experience! I was dreading buying a car! The choices, the dealers, options and the costs were overwhelming. The folks at Middletown Toyota made it a pleasure! I was dreading buying a car! The choices, the dealers, options and the costs were overwhelming. The folks at Middletown Toyota made it a pleasure! More

Excellent customer service It was a pleasure buying a car from such knowledgeable people. The car I bought was well presented and I am happy with it. Middletown Toyota is by It was a pleasure buying a car from such knowledgeable people. The car I bought was well presented and I am happy with it. Middletown Toyota is by far the best dealership I have worked with. More

Awesome and easy! Very helpful and accommodating, answered all my questions and no pressure to make a decision. Explained all paperwork while signing and made it a gre Very helpful and accommodating, answered all my questions and no pressure to make a decision. Explained all paperwork while signing and made it a great experience. More