Middletown Toyota

Unsurpassed service I’ve owned Hondas, Fords, Jeeps, Subarus, Volvos and BMWs, yet none have come close to the excellent service I’ve received from Toyota, and especially I’ve owned Hondas, Fords, Jeeps, Subarus, Volvos and BMWs, yet none have come close to the excellent service I’ve received from Toyota, and especially when Evan handles my service request. He remembers me each time I arrive — by name! — and he’s always helpful at answering all of my questions, making suggestions, and giving me all of the info on what I need next. Top notch. Thank you for making the service experience so seamless. More

Purchasing a lease I have always had a fantastic experience at Middletown Toyota and always work with Al Gonzalez. I have been leasing from Al for about 8 years, he is f I have always had a fantastic experience at Middletown Toyota and always work with Al Gonzalez. I have been leasing from Al for about 8 years, he is friendly, informative and very thurough in all he does. More

Approachable Working with the team and Middletown Toyota was an easy experience. This is mostly due to the atmosphere the employees create. Jasmine, Joey, and Maka Working with the team and Middletown Toyota was an easy experience. This is mostly due to the atmosphere the employees create. Jasmine, Joey, and Makayla were simply normal people who happen to work at a Toyota dealership which made conversation, learning, and the overall experience pleasant. I didn’t feel like i was being sold or listening to a cluster of sales pitches. More

like always friendly , trust worthy, always tell you if you need other repair or prevented maintenance . mechanic are friendly, parts department guys are classic friendly , trust worthy, always tell you if you need other repair or prevented maintenance . mechanic are friendly, parts department guys are classic. diversity its display. owner its friendly and involve in day to day operation. More

Always a very positive experience! I have had several reasons to use Middletown Toyota in the last couple of months - 45000 mile service, Auto Butler, body shop, emissions testing, and I have had several reasons to use Middletown Toyota in the last couple of months - 45000 mile service, Auto Butler, body shop, emissions testing, and an unscheduled drop-in to have a warning light checked out. Every visit has been a very good experience no matter who I dealt with. Chuck Hills provides excellent customer service. He is always helpful, concerned, and accommodating. You are lucky to have him! More

Excellent Price for replacement part way too high. But that’s not your fault. Toyota is overcharging for parts on my 2006 Highlander. End of review. Price for replacement part way too high. But that’s not your fault. Toyota is overcharging for parts on my 2006 Highlander. End of review. More

Replaced flat tire Great service as usual. Called at 10 AM and they got me taken care of the same day. Service Desk was extremely helpful answering my questions. Great service as usual. Called at 10 AM and they got me taken care of the same day. Service Desk was extremely helpful answering my questions. More

Routine oil change My oil change was easy to schedule online and the wait was not long. The Waiting room was comfortable. The car wash is a nice bonus. My oil change was easy to schedule online and the wait was not long. The Waiting room was comfortable. The car wash is a nice bonus. More

Excellent first service Had my first service at Middletown Toyota and they were great. No charge for 5000 mile service. Bill was very helpful at the service desk. Had my first service at Middletown Toyota and they were great. No charge for 5000 mile service. Bill was very helpful at the service desk. More

First Maintenance It was brought in for the first maintenance, which was covered under ToyotaCare. They rotated the tires and topped the fluids. Everything seemed fin It was brought in for the first maintenance, which was covered under ToyotaCare. They rotated the tires and topped the fluids. Everything seemed fine. People were friendly and it only took 30-40 minutes. More