Middletown Toyota
Middletown, CT
Filter Reviews by Keyword
By Type
969 Reviews of Middletown Toyota
Great experience every time Great experience each visit! Staff is so friendly and helpful each step of the way. From scheduling to the complementary car wash with each servicing, Great experience each visit! Staff is so friendly and helpful each step of the way. From scheduling to the complementary car wash with each servicing, Middletown Toyota is the best! More
New vehicle purchase Jasmine Moore was my sales associate and I’ll gladly purchase another vehicle from her any day of the week. She was polite, timely, and attentive dur Jasmine Moore was my sales associate and I’ll gladly purchase another vehicle from her any day of the week. She was polite, timely, and attentive during the entire process. More
Did just what I needed in a timely manner They told me it would be three hours and it was less! Waiting room is ok as there is TV, vending machines and coffee. I think some of the chairs are They told me it would be three hours and it was less! Waiting room is ok as there is TV, vending machines and coffee. I think some of the chairs are worn out, but at least they are comfortable. The service rep was great. She noticed that I was due for the 6 month maintenance so they combined that with the Auto Butler. Fantastic! More
Great service and great customer service !! Very pleased with my experience at Toyota ! I didn't know at the time what I was looking for but Sam helped us with great advise ! Happy customer here Very pleased with my experience at Toyota ! I didn't know at the time what I was looking for but Sam helped us with great advise ! Happy customer here, I will be back at Toyota in Middletown for our next vehicle ! More
Friendly Bill who checked me in when above and beyond very friendly polite Didn't to make me buy more stuff he's an awesome worker Bill who checked me in when above and beyond very friendly polite Didn't to make me buy more stuff he's an awesome worker More
Friendliness and Transparency Every step of the leasing experience was totally transparent. No hidden fees, no padding the contract. Price, fees, and rate were what I expected and Every step of the leasing experience was totally transparent. No hidden fees, no padding the contract. Price, fees, and rate were what I expected and the staff were very friendly and helpful. More
Visit was very pleasant The service was done in a timely manner, and the work area at the dealership allowed me to not lose any work time. My experience over the years at th The service was done in a timely manner, and the work area at the dealership allowed me to not lose any work time. My experience over the years at this dealership have been very good. More
Extremely Pleased With Service Staff Although I purchased my car from Middletown Toyota thirteen years ago and could take it anywhere for service, I have continued to have them service my Although I purchased my car from Middletown Toyota thirteen years ago and could take it anywhere for service, I have continued to have them service my vehicle. Frank and Chuck are always extremely knowledgeable and have provided me with the information needed to make an informed decision about my car repairs. More
Great seevice Easily got car in. Car was there for 10,000 miles. Had it done within an hour while I waited. Only complaint... no tea in waiting area only coffee Easily got car in. Car was there for 10,000 miles. Had it done within an hour while I waited. Only complaint... no tea in waiting area only coffee and vending machines. Not a huge deal but just a recommendation. More
Stellar customer service. Sam was professional, knowledgeable and willing to put in the extra effort to find the vehicle we wanted and also could afford. He provided outstandin Sam was professional, knowledgeable and willing to put in the extra effort to find the vehicle we wanted and also could afford. He provided outstanding customer service throughout the whole transaction. More