Middletown Honda

I WENT TO MIDDLETOWN HONDA BECAUSE I WAS LOOKING TO GET OUT OF MY CURRENT LEASE WITH CHEVY. I WENT TO CHEVY EXPECTING GREAT CUSTOMER SERVICE, SINCE I HAVE ALWAYS BEEN IN FANTASTIC STANDING WITH THEM, HOWEV OUT OF MY CURRENT LEASE WITH CHEVY. I WENT TO CHEVY EXPECTING GREAT CUSTOMER SERVICE, SINCE I HAVE ALWAYS BEEN IN FANTASTIC STANDING WITH THEM, HOWEVER, I WAS TREATED LIKE MY BUSINESS DIDN'T MATTER AT ALL. I CAME TO MTOWN HONDA AND THE SECOND I WALKED IN THE DOOR WAS A 200% DIFFERENCE. ANDY WAS STANDING RIGHT AT THE DOOR TO GREET ME. AFTER EXPLAINING TO HIM MY HORRIBLE EXPERIENCE, ALL HE DID WAS LISTEN AND WAS NEVER PUSHY AND HE NEVER TRIED TO HARD-SELL ME. THE ENTIRE EXPERIENCE WAS FANTASTIC AND EVEN I DIDN'T BUY A CAR, I WOULD HAVE STILL BEEN EXTREMELY SATISFIED WITH THE WHOLE EXPERIENCE. More

Andy was very helpful and knowledgeable. He was able to accurately provide all the necessary information regarding the features and costs. He was also followed up on all the information quickly on the addi accurately provide all the necessary information regarding the features and costs. He was also followed up on all the information quickly on the additional information I asked him to provide. All in all it was a great experience. More

Michael Carlock is an excellent service adviser that is both very knowledgeable and helpful. He always treats you with respect and tries to get you the best deal he possibly can. Middletown Honda is a go both very knowledgeable and helpful. He always treats you with respect and tries to get you the best deal he possibly can. Middletown Honda is a good overall dealership, Ray Irizarry is a great car salesmen, and I have even steered my extended family to Middletown over the other Honda car dealerships in the area. More

I have used this dealership before for my 2008 accord but I never knew they sold so many accessories like Bluetooth and iPod kits. A simple conversation with the assistant service manager helped me combine e I never knew they sold so many accessories like Bluetooth and iPod kits. A simple conversation with the assistant service manager helped me combine everything I was looking for in one quick visit. I was able to have it installed while i waited and he showed me how to use the functions of the unit. The display in the waiting area is kind of bland and boring but this gentleman (jose) Was able to show me what they offered and gave me a demo of his own Bluetooth/iPod kit. All dealership staff should be this helpful and accommodating! Kudos to Jose! More

I came in with a few issues with my CRV and Michael listened to every concern of mine. He advised me of what my options for the various services my car could use at the moment. Mike kept me informed of listened to every concern of mine. He advised me of what my options for the various services my car could use at the moment. Mike kept me informed of all of the findings and what the cost could be also the urgency of getting each issue corrected over time. He understood in these tough economical times, not all issues could be corrected at this time and advised me of my next service option that could address the minor issues. All in all I was very pleased with the communication, friendliness and sensitivity. He was not pushy at all which made for an even more pleasent experience. My car is running great and I feel safe driving again. More

He was very helpful and knowledgeable. Great experience. I liked that he took the time to not only show us cars but he showed us everything we were interested in. Looks like another Honda will be in our f I liked that he took the time to not only show us cars but he showed us everything we were interested in. Looks like another Honda will be in our future. He was very professional in his looks and the way he dressed. Great guy!! More

Overall the dealership is very helpful and honest when it comes to repairs of my vehicle. Mike my service advisor is EXCELLENT. He is always very personable and knowledgable when you need assistance! I am v comes to repairs of my vehicle. Mike my service advisor is EXCELLENT. He is always very personable and knowledgable when you need assistance! I am very happy to service my car at Middletown Honda. I plan to purchase my next vehicle there. More

Very helpful. I received everything exactly as he expained it to me, no surprises. Car is just what I was looking to buy. The paperwork process went pretty well and my time was respected. I started expained it to me, no surprises. Car is just what I was looking to buy. The paperwork process went pretty well and my time was respected. I started out on the internet and there were no problems. I highly recommend the dealer and salesman. More