
Middletown Honda
Middletown, NY
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I went to many dealers before I bought my car here. I live in Jersey City but still bought here and bring my car here because it is the best experience I have had with a car dealer.(I am 50 and this is m live in Jersey City but still bought here and bring my car here because it is the best experience I have had with a car dealer.(I am 50 and this is my 5th car!). I live closer to Manhattan, Hudson Honda and Metro Honda and I will only come to Middletown Honda even with the higher gas prices and needing to travel about 70 miles. The service is great, the people on the floor are lovely and do not pressure you to buy a new car(as one of the places in NJ did even though I had just bought mine and it was in for servicing). The waiting area is lovely vs. having to stand at one of the New Jersey shops I went to. They take you to and from a mall so you can use your time feeding the economy. I feel like they care about me and my car. AND..the complimentary car wash was great this time!!!! When you care about your car and the maintenance of your car you want to be in the hands of people who care about the same things as well as your comfort and loyalty. I would tell anyone interested in buying a Honda to come to Middletown Honda! More
My Review of Middletown, NY Honda We purchased our new My Review of Middletown, NY Honda We purchased our new 2009 Honda Accord from Middletown Honda in January 2009. We have been having routine mainten My Review of Middletown, NY Honda We purchased our new 2009 Honda Accord from Middletown Honda in January 2009. We have been having routine maintenance scheduled visits since our purchase. During our maintenance visists, we have been working soley with service advisor Darlene Beck. Darlene is both knowledgeable and extremely professional in all aspects of service. She is very quick to resolve all our questions and concerns. She is also very courteous and always cheerful. That is why we continue to return to Middletown Honda for all our service needs. More
I first called about the car because i saw it on line and Ron answered. 2004 Honda Element $9993 and 27 miles.Wrong it actually has 88000 miles. Came in next day Joe was right at the door couldn't find my na Ron answered. 2004 Honda Element $9993 and 27 miles.Wrong it actually has 88000 miles. Came in next day Joe was right at the door couldn't find my name because Ron spelled it wrong but, Joe was great.Test drove the car decided to go forward with purchase. Met with Sean for credit signing who also was great and comical,(but i didn't get my free oil change)But i did get extra car protection and clear coat.We now own our fourth element. Would we be back? Yes! Joe and Sean are great to deal with..... More
When I was last there, John gave me excellent service-I needed to be out by a certain time and he kept me up to date on what was going on and helped make sure everything was completed as quick as possible: needed to be out by a certain time and he kept me up to date on what was going on and helped make sure everything was completed as quick as possible:) On a previous occassion, I came at closing on a holiday weekend with a branch stuck underneath my car. Everyone had left already. Jose was on his way out however, he went outsode and spent about 15 minutes until the branch was out of the car. He had to go underneath and pull it out (this was not an easy task). I cannot explain how thankful I was that he helped me!!!! I had my infant daughter with me and I was afraid to drive with the dragging branch! He was so kind and helpful-he solidified the fact that I will continue to use Middletown Honda! Shannon Johnson More
Since 2007 my wife and I have had the pleasure of buying two Honda Civics from Conrad Miller at the Middletown (NY) Honda dealership. Conrad is very knowledgeable, listened to what we were looking for based two Honda Civics from Conrad Miller at the Middletown (NY) Honda dealership. Conrad is very knowledgeable, listened to what we were looking for based on our budget and needs, and never looked to go outside those parameters when suggesting possible purchases to us. Whenever I go back to the dealership for routine service, Conrad always takes the time to ask how I am doing and if we are still happy with our purchase (we are). I find Conrad Miller to be unique in this day and age of car salespersons and would wholeheartedly recommend him to anyone looking to purchase a Honda. By the way, the Middletown Honda service department is first-rate, and Assistant Service Manager Jose Fontanez is a true ambassador of the dealership. Joseph Hodges White Lake, NY More
There are no complaints from this family at all! Middletown Honda has done a great job with the service dept and the staff there is helpful and knowledgable.I have dealt with mostly Jose and Mike an Middletown Honda has done a great job with the service dept and the staff there is helpful and knowledgable.I have dealt with mostly Jose and Mike and they are always willing to go the extra mile every time no matter what. These two guys are the reason a lot of customers are repeat customers there is no doubt about that! I hope these reviews are read by dealership management or ownership so these guys get their recognition. thanks! More
Art was great my experience was tremendous and I would recommend art and middeltown Honda to anyone I know that would be interested in purchasing a car. I would also like to say on behalh of my wife she w recommend art and middeltown Honda to anyone I know that would be interested in purchasing a car. I would also like to say on behalh of my wife she was also very happy with our customer service we revived with art anuszriewicz. More
After going to other dealers, I went to Middletown Honda After going to other dealers, I went to Middletown Honda and sppoke with Conrad Miller. Conrad heard what I was saying and treated me with r After going to other dealers, I went to Middletown Honda and sppoke with Conrad Miller. Conrad heard what I was saying and treated me with respect. He is the first sales person that I trust. before Conrad I thought all sales reps were not to be trusted. I have since bought and leased cars from Middletown Honda, I have also recommended Middletown Honda ( Conrad Miller) to friends and family. bottom line is that because of Conrad Miller, I am a loyal Middletown Honda customer. Domingo Mones More
I have been a customer of Middletown Honda since 1996. The service and professionalism displayed by dealership employess is excellent. I have purchased 3 new vehicles from over the last 15 years, which a The service and professionalism displayed by dealership employess is excellent. I have purchased 3 new vehicles from over the last 15 years, which are maintained by the service shop. I have never had any concerns over the quality of service performed on each auto. Mike Carlock is a true example of the dedication to customer satisfaction that I have been accustomed to over the last 15 years. He understands customer needs and seeks the best solution to the problem. I would reccomend this dealership to anyone seeking to purchase a new vehicle or mainatining your current one. More
Middletown Honda provided a great buying experience. Ed Folkl was very patient and made my family feel welcome and at ease. Ed also provided me with options which made me feel confident with my final deci Folkl was very patient and made my family feel welcome and at ease. Ed also provided me with options which made me feel confident with my final decission. In addition, the team at Middletown Honda facilitated the buying process and took care of everything for me, answering all my questions, giving me a good deal on my trade and the transfer of my old vehicle registration to my new Honda Pilot in a timely matter. Overall, great experience with the staff, especially Ed Folkl and Joe, and service. More