Middletown Honda

My mom and I went to Middletown Honda to take a look around and test drive some cars mothers day weekend. We were approached by a very friendly and personably sales man named Ed Folkl. He took his time around and test drive some cars mothers day weekend. We were approached by a very friendly and personably sales man named Ed Folkl. He took his time with us and really made us feel comfortable with making this big decision. We ended up driving away with two brand new Honda’s. Ed even took the time out of his day to call a few days later to see how I was liking my brand new civic. This was my 4rth Honda but the first one that I could get all on my own. Joe Cerreta in the financing department was nothing but helpful and patient with the whole process of helping me drive away in my new Honda! All around,I had a really great experience at Middletown Honda with Ed and Joe:) More

A majority of the time, Mike Carlock has been my service advisor. He is always friendly, efficient, helpful and patient when I've been in for service. I'm usually in for regular maintenance and know what I advisor. He is always friendly, efficient, helpful and patient when I've been in for service. I'm usually in for regular maintenance and know what I want done. He'll advise me of recommeded scheduled maintenance based on my mileage;if I have a question about any suggested service, he is knowledgeable about it and explains it to me in easy to understand terms, yet does not pressure me into more than I want or need done at the time. I appreciate that. He'll also go out of his way to accomodate my last-minute service request when I failed to plan ahead and schedule an appointment. I recall one time that I was there for service when numerous customers were waiting to be checked in. The shop was short-handed that day; apparently some staff had called in sick. One woman was extremely upset about the wait and very rude and unrulely. Mike waited on her and handled her very professionally as she continually, yelled, critized and vented her anger on him. He deserved a gold star that day! I try to get Mike to assist me whenever I'm in for service. Ray was our salesman for the last 2 Hondas that my husband and I purchased. Having owned 3 Hondas prior to our purchases, we pretty much knew what we wanted before we entered the showroom. We knew what we were willing to pay, and Ray did not pressure us to purchase more options that we wanted. He was very knowlegebale and worked hard to give us the best deals possible at the time. I like his style; if he had been pushy in trying to sell us more, we would have gone elsewhere. Ray still stays in contact with occassional emails, and comes to say Hello when I'm in the shop for service. We keep our cars for a long time - usually around 10 years. Last Accord was traded in with 280,000 miles; the one before that 297,000. My current one only has 130,000 miles so it will be a while. If I choose to stick with Honda for my next car when the time comes, I'll ask for Ray. More

This is the 2nd Honda we have purchased from Middletown Honda and the 7th Honda we have owned not including our Honda lawn mower and weed whacker! Both times we have had the enormous pleasure of working wi Honda and the 7th Honda we have owned not including our Honda lawn mower and weed whacker! Both times we have had the enormous pleasure of working with Art Anuszkiewicz. It was wonderful to be able to work with him again and after 4 years he still remembered every detail of our previous purchase. We were looking for a car for our daughter whose plans for college and her very important color choices were constantly changing. Throughout the whole process, that lasted several months, Art was accommodating, knowledgeable, extremely prompt in answering all our questions, and very patient providing us with numerous quotes as the monthly deals and specials kept changing. After the initial test drive everything was accomplished via email or phone call making the process much easier and less stressful. Art genuinely listens to you and makes recommendations based upon your needs. He never pushes or pressurizes you just gives you expert advice and the best deal he can right up front. Art managed to find the exact car we were looking for within our budget and we couldn’t be happier. Hopefully when we return to Middletown Honda to buy our next Honda, as we certainly will, Art will still be there to help us again! Thanks also to Joe Martino who was very responsive and helpful getting us the best finance deal possible. Both of our experiences with this dealership and Art in particular have been stress-free and seamless. We would highly recommend this dealership and its very professional sales team to anyone wanting to purchase or lease a Honda. Carmine and Lindsey More

What an awesome dealership. Conrad Miller made our car buying process such a pleasureable experience. We felt completly at ease with him the entire time. No high pressure sales pitch just an honest open a buying process such a pleasureable experience. We felt completly at ease with him the entire time. No high pressure sales pitch just an honest open approach. Conrad is a genuine nice person who really goes out of his way to make sure all your needs are met. When Conrad passed us on to Sean Curtin the finance officer we got the same great service and care throughout the whole process with Sean. Two wonderful gentleman who I give my highest recommendation on. Will be looking for a 2nd auto for our family real soon and there is no question as to where we will be going and who we will deal with time and time again. More

Highly recommend working with Ed Folkl on your purchase. He is friendy, HONEST, and down to earth. He really pays attention to what you need/want and works very hard to make sure he meets all of them. The He is friendy, HONEST, and down to earth. He really pays attention to what you need/want and works very hard to make sure he meets all of them. The Business Manager John was great as well! If you are looking for a no nonsense visit at the car dealer, I say go see ED!! More

If you’re purchasing a vehicle, I definitely recommend this dealership and make sure you ask for salesman Scott Ladrick. I arrived at the dealership and asked to test drive 2 different models. I was un this dealership and make sure you ask for salesman Scott Ladrick. I arrived at the dealership and asked to test drive 2 different models. I was undecided on the model or whether I wanted a new or used vehicle. Scott was very knowledgeable about both vehicles. After I drove them he helped decide which would be best for me based on my driving needs and budget. I never felt pressured, and the price I was given included everything, no hidden costs. I did shop other dealers, but I found Scott & Middletown Honda to be the most friendly, professional & knowledgeable. I purchased a certified pre-owned Civic and love my car. More

Scott, Ed and Shawn were friendly,courteous and patient with two retired seniors who were deciding to purchase a new CRV. It was a non-stress experience and we would definitely return to Middletown Honda a with two retired seniors who were deciding to purchase a new CRV. It was a non-stress experience and we would definitely return to Middletown Honda and recommend this dealership to family and friends. More

Priced other dealerships, Keegan met lowest price and being local(next to Gander Mt)and mall. Was a no brainer. No high pressure sales--as experenced by another dealership. Great to see a young man with being local(next to Gander Mt)and mall. Was a no brainer. No high pressure sales--as experenced by another dealership. Great to see a young man with great manners and sales sense. Recommend Keegan for internet sales. This Pilot was our third Honda(first from Middletown Honda) Will see how the service dept is. More

I was dealt with fairly and the salesman did not use any hard sell tactics. let the car sell itself answered my questions and allowed me to make hte decision without feeling pressured or rushed. The price hard sell tactics. let the car sell itself answered my questions and allowed me to make hte decision without feeling pressured or rushed. The price I accepted was the first he offered. It did not force me to bargain and I felt it was fair. More

I had a pleasant experience looking for a used car. Ed Folkl who was the salesman went up and beyond to provide quality service. He followed up with us continously to ensure we we're satisfied with our v Folkl who was the salesman went up and beyond to provide quality service. He followed up with us continously to ensure we we're satisfied with our vehicle purchase. During the process of looking for used vehicle, he made sure that we picked something that was financially affordable for us. He explained the features of each vehicle to us so we had a clear understanding. I would recommend him to other friends & family! More