
Middletown Honda
Middletown, NY
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This is my second car bought from Ryan Dino & Middletown Honda. Because of Ryan Dino, I would never go anywhere else or to anyone else to buy a car! Ryan's customer service skills, knowledge, war Middletown Honda. Because of Ryan Dino, I would never go anywhere else or to anyone else to buy a car! Ryan's customer service skills, knowledge, warmth, and professionalism are all off the charts! He is the face of Middletown Honda to me! Both last time (2006) and this time, I had a 100% positive car-buying experience, and not many people get to say that. The ONE reason for that is: RYAN DINO!! He is the best car salesman in the tri-county area, in NY state, and probably in the world!! When I come to the dealership for any reason whatever, Ryan remembers me by name, even after 5 years since I bought my first car from him, and even with all the customers that he has served. That makes a customer feel valued! Ryan took his time with me, answering my questions, addressing my concerns, and gave me his best. Many people say that customer service is a lost art, but my faith has been restored by your salesman, Ryan Dino. I got a great car at a great price, a fair trade-in, the best finance deal possible, and wonderful treatment throughout the entire process. My car was ready when promised, and I am loving it! I tell all my friends, too, believe me! More
My wife and I, purchased a new CRV based on an internet quote from Ron Jacobson at Middletown Honda. As first time buyers at this dealership, we were not disappointed. The internet quote was right on targe quote from Ron Jacobson at Middletown Honda. As first time buyers at this dealership, we were not disappointed. The internet quote was right on target. Ron was curteous and patient with a motivated professional salesmanship, answering all my questions up-front genuinely the best he was able to. Dealing with the business management was also a friendly relaxing experience. I look foward to future purchases from Middletown Honda. "Right On Ron" Mike T. More
This was my second experience with Ed Folkl in the last 7 months. Each time I leased a new Civic. Ed was very courteous, friendly and knowledgable. This second time, I changed my mind on the model at the months. Each time I leased a new Civic. Ed was very courteous, friendly and knowledgable. This second time, I changed my mind on the model at the late minute and there was no problem with changing the model in one day. Given the fact that Cicics are in bery short supply right now, I believe that the pricing was very fair. I appreciated the fact that Ed was attentive and kept up contact without being annoying. Paul McLaughlin More
I recently purchased a new Honda Civic through Middletown Honda, and I can honestly say that it raised the bar in my mind about what a car dealer experience could be. Keegan Sybesma took care of me from s Honda, and I can honestly say that it raised the bar in my mind about what a car dealer experience could be. Keegan Sybesma took care of me from start to finish (and beyond) with professionalism, courtesy, respect, and kindness. All my questions were answered thoroughly and enthusiastically. Every step of the process was taken care of in a pleasant and timely manner. I've been to other dealers in the past, and thought that the experiences I'd had were status quo for all dealers. But Keegan and the rest of the great people at Middletown treated me better than I ever could have imagined possible. Middletown Honda has this customer for life. More
What a fantastic experience I had with Scott Laddrick at Middletown Honda! Very kowledgable staff that stayed late and went out of their way to help me feel comfortable with my car deal. I originally went Middletown Honda! Very kowledgable staff that stayed late and went out of their way to help me feel comfortable with my car deal. I originally went to a dealership in Manhattan and was treated in such a rude and unprofessional manner. Scott made me feel so welcomed and was very helpful in making a choice. He was not pushy and was very honest with me. Even after I made my purchase, Scott kept in touch with me to make sure everything was going smoothly and if I had any additional questions. Thanks again, guys!! More
Shockingly a Fantastic Experience!!! Keegan was great and made this potentially painful experience into a great one. Gave a fair price for BOTH the new care and trade in! Highly recommend him to anyone. made this potentially painful experience into a great one. Gave a fair price for BOTH the new care and trade in! Highly recommend him to anyone. More
This is our 3rd vehicle we bought from Middletown Honda. This is our 3rd vehicle we bought from Middletown Honda. Our 2nd vehicle was the very 1st vehicle sold on the new route 211 site. Ron Jacobson has a This is our 3rd vehicle we bought from Middletown Honda. Our 2nd vehicle was the very 1st vehicle sold on the new route 211 site. Ron Jacobson has always been helpful with every question we ask. Sean B. Curtin was great dealing with our paper work during Vehicle #3.Sean went out of his way when we picked up our newly purchased vehicle wishing us " an enjoyable car ownership." We cannot express how pleasent all the staff was to us concerning our buying experience, it was not just to make a sale. Truly nice, pleasent polite people to be around when making a big decision. We are happy and thank everyone. Karst and Jeanne Hutt. More
My wife and I recently puchased a new CR-V. This is not the first new car we've purchased but this was by far the best experience we've had. Ryan Dino made the buying process seamless and comfortable. His the first new car we've purchased but this was by far the best experience we've had. Ryan Dino made the buying process seamless and comfortable. His no pressure approach was a breath of fresh air compared to previous experiences, including a prior experience from the same Middletown Honda dealer. He took care of everything including the registration and insurance. The financing process was seamless as well. I would highly recommend both Ryan and Middletown Honda to anyone interested in an automobile purchase. More
It was the first time that I had the pleasure of dealing with Nate Spence at Middletown Honda. He was very courteous, polite, and attentive to details while I waited for an oil change and evaluation on my with Nate Spence at Middletown Honda. He was very courteous, polite, and attentive to details while I waited for an oil change and evaluation on my A/C as it had stopped working. He was efficient in giving me updates with the solution for my problem. I told him where I could be found in the show room and he promptly came to inform me of length of time the service would require. It was a pleasure dealing with Nate. Rich Silfee More
It was mid Nov and we were not in a position to purchase a new car but a car accident with my husband's car lead us to my favorite car dealership-Middletown Honda. So we purchased a new car for him with the a new car but a car accident with my husband's car lead us to my favorite car dealership-Middletown Honda. So we purchased a new car for him with the help of of Ed Folkl, a salesman I wouldn't want to be w/o!!! There was no pressure and his expertise lead us to a great car. We had such a great experience we traded my car in for a new car too, just a few wks later, but it didn't end there. It was a snowy day and our daughter was coming home from work and totaled her car so we went back to Middletown Honda and leased a new car for her, again with Ed, who once again came through with a great car and perfect deal. You won't believe it but we ended getting a 4th car as my mom now wanted a new car too! It was mid Jan and for her birthday, wow, what a deal for her too!! Needless to say 4 cars w/i 3 mo, who would've thought. I can say enough about Honda being #1, but our salesman who is also #1 in my book! We couldn't have done all of this without the help of Ed, and then Joe and Sean, who made those deals a final posabiliity. We love each and everyone of our cars and now we're known as the honda family. They sure live up to their word and even our son has a 96 honda. You ask how do we like the honda dealership and staff? We love them, and it got better and better with each car purchase we made. Ed, Keep em comin' as leases come to an end and we will be needing new ones once again. Thank you to Middletown Honda and staff, and as I say, one terrific salesman, Ed Folkl. Thanks for making all if this poss for us! We couldn't have done it w/o you!! More