Middletown Honda

Excellent service!! I waited for Ed,the salesman to finish up with another customer.I dealt with Ed on my previous lease, and I was very satisfied.Ed has excellent knowle I waited for Ed,the salesman to finish up with another customer.I dealt with Ed on my previous lease, and I was very satisfied.Ed has excellent knowledge about the vehicles,and is very helpful. More

Great experience Had a great experience from start to finish. Ed Folkl was the salesperson and he was excellent to work with. He was patient and took the time to ans Had a great experience from start to finish. Ed Folkl was the salesperson and he was excellent to work with. He was patient and took the time to answer my questions even before it was clear I was a serious customer. Everything went smoothly with the financing with Sean. They were punctual with all appointments including the pick up of the vehicle. there is nothing I can complain about concerning the experience. More

Haggling not required Called and inquired about the vehicle I was looking for which they had on their lot. Were very friendly upon entering the show room. Jack Kaplan from Called and inquired about the vehicle I was looking for which they had on their lot. Were very friendly upon entering the show room. Jack Kaplan from Sales made sure the vehicle was warmed up and readily available for a test drive. Haggle free on the price. Provided best price from the start and beat two other dealerships price. 3 star on the quality of work - upon delivery of the vehicle it had many scratches and the detailing of the vehicle was sub par. The vehicle also needed an alignment and the heated steering wheel upgrade had to be replaced 2x’s due to Honda sending them dented ones. The issues were immediately taken care of. They provided me with a loaner both times and could not be more accommodating. Anthony Ambrosio from Service was terrific to work with and made every effort to comfort me and provide me with the assurance that the matters would be rectified. Also received a call from Kevin, assistant GM, also assured me that my concerns would be addressed immediately and they were mortified about the condition the vehicle was given to me at pick up. They made good and I can easily make the recommendation to for others to do business with them. They have integrity and excellent customer service! More

Great Experience Arthur the sales rep was great.and Sean from finance Department was good too. Overall I would give Middletown Honda five stars and yes I would buy ano Arthur the sales rep was great.and Sean from finance Department was good too. Overall I would give Middletown Honda five stars and yes I would buy another car from them next time. More

Excelent They give a really great attentions i recommend to anybody looking for a nice car and great condition to come here Thanks for everything guys They give a really great attentions i recommend to anybody looking for a nice car and great condition to come here Thanks for everything guys More

Awesome Salesperson Art was very helpful, courteous and friendly. Sean was also very helpful and kind. They made me feel comfortable right from the start. I will defin Art was very helpful, courteous and friendly. Sean was also very helpful and kind. They made me feel comfortable right from the start. I will definitely recommend Honda at Middletown to my friends. More

Amazing Customer Service Middletown Honda never disappoints with their 5 star service. Special shout out to my salesperson Ryan! My car was delivered on time as promised and Middletown Honda never disappoints with their 5 star service. Special shout out to my salesperson Ryan! My car was delivered on time as promised and a great explanation of features More

Honesty is still the best policy Like most people I have often felt that buying a new car has often been an exercise in bait and switch at most dealerships. Middletown Honda is the ra Like most people I have often felt that buying a new car has often been an exercise in bait and switch at most dealerships. Middletown Honda is the rare exception. Mr. Ed Folkl made the whole process a pleasure. He described the pros and cons of each trim level. No hard sell, just information. It was like buying a truck from an honest friend. The Finance Manager, Mr. Sean Curtis, was also an honest professional who explained his arcane world in terms I could follow. Again no hard sell. If you are tired of the run around, visit Middletown Honda. More

New Civic Purchase Art was my salesman as has been for many years and cars. He is always very knowledgeable and very helpful with all my purchases. I an always amazed wi Art was my salesman as has been for many years and cars. He is always very knowledgeable and very helpful with all my purchases. I an always amazed with the amount of knowledge he has for all the products he sells. I recommend Art to anyone who wants to make their purchase easy and comfortable no mater what they buy. Good going Art!! More

Used car purchase professional and efficient service. I was able to pick up my car on the busiest day of the year without much of a wait at all. professional and efficient service. I was able to pick up my car on the busiest day of the year without much of a wait at all. More