Middletown Honda
Middletown, NY
Filter Reviews by Keyword
By Type
Showing 527 reviews
great Was an excellent experience. Got a great deal on the CR-V. Sales team were professional and courteous, I am not new to Middletown Honda and they c Was an excellent experience. Got a great deal on the CR-V. Sales team were professional and courteous, I am not new to Middletown Honda and they continue to earn my business. More
Purchased a pre owned Pilot. The car buying process was made simple and easy. We got the exact vehicle we wanted. Jay was personable and trustworthy through the process and assist The car buying process was made simple and easy. We got the exact vehicle we wanted. Jay was personable and trustworthy through the process and assisted us in getting exactly what we wanted. Sean in finance was aces as well, helped get the most bang for our buck. 5 stars all around and def would recommend this dealership. Amazing staff. More
Sales person Jason is a great salesperson. He is cool calm and collective. Very knowledgeable with cars and financing options. Definitely do business again with Jason is a great salesperson. He is cool calm and collective. Very knowledgeable with cars and financing options. Definitely do business again with them in the future. More
Excellent. Mr. Marlon was very kind, patient, I was just looking and I end up with A new car, from the beginning to the end with Miss. Millie. just Perfect. Mr. Marlon was very kind, patient, I was just looking and I end up with A new car, from the beginning to the end with Miss. Millie. just Perfect. More
Loyal Middletown Honda Customer We have bought several cars from Middletown Honda. They always provide clear information and try to get us what we need. Art has sold us our last 2 p We have bought several cars from Middletown Honda. They always provide clear information and try to get us what we need. Art has sold us our last 2 pilots and a civic. We will always go there first to but a car. More
Excellent Experience We have bought many cars from Honda. Art and Jamie made getting our new car so easy and enjoyable. Art has sold us a few cars, he is friendly and very We have bought many cars from Honda. Art and Jamie made getting our new car so easy and enjoyable. Art has sold us a few cars, he is friendly and very knowledgeable. Jamie was great explaining all the new features in our car and was very patient with my many questions. Middletown Honda is very lucky to have them as employees. Thank you very much . We love our new car. More
Ryan makes buying a car quick and easy! I always start my research online. Once I narrow down my options I look at local manufacturers websites. Middletown Honda has an easy to navigate webs I always start my research online. Once I narrow down my options I look at local manufacturers websites. Middletown Honda has an easy to navigate website with honest prices for both the new car and your trade in. I then email Ryan to finalize price, arrange financing and a test drive. He is a pleasure to work with. I am including Dylan in my review from past experience. If possible I would appreciate a call from someone knowledgeable of turning features if the car on and off as well as features not documented (remote, for example). More
Not customer oriented, poor communication Called 10 times in 20 minutes to get someone in service dept. Receptionist with heavy accent who answered phone kept transferring me to phones that ra Called 10 times in 20 minutes to get someone in service dept. Receptionist with heavy accent who answered phone kept transferring me to phones that rang 10-12 times then went to voicemail. Called and asked her to send me to a live person: "I can't see down there, I don't know who's gonna pick up the phone, all I do is transfer." Then when I called again she wouldn't pick up, just immediately sent me over to sales where I again got nothing but recordings. Finally someone sent me to Courtney, service mgr. I told her I wanted information on where to send a complaint about the service dept, I asked several times, she kept trying to get me to tell her the complaint. I'm not interested in filing a complaint with the service mgr of the dept I am complaining about, I told her I'd figure it out myself. More
Excellent ***** Excellent experience purchasing my new Honda Pilot. Thank You, Ryan Dino, for the outstanding customer service and your attention to detail. The e Excellent experience purchasing my new Honda Pilot. Thank You, Ryan Dino, for the outstanding customer service and your attention to detail. The entire process from start to finish was phenomenal. I love my new car and without a doubt,will recommend Ryan & Middletown Honda. Ellen More
Professional Middletown Honda is a be ry professional and friendly dealership. The salesman, Joshua Latorre was the best salesman we ever had and we’re not new to Middletown Honda is a be ry professional and friendly dealership. The salesman, Joshua Latorre was the best salesman we ever had and we’re not new to buying cars. More