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Mid-Hudson Subaru

Wappingers Falls, NY

4.6
1,154 Reviews

1162 U.S. 9

Wappingers Falls, NY

12590

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1,154 Reviews of Mid-Hudson Subaru

June 11, 2023

Evaluated battery & charging system under terms of settlement and replaced failing battery with a larger unit. More

by VanDad
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Savalli
Jun 13, 2023 -

Mid-Hudson Subaru responded

We appreciate you taking the time to share your experience! Thank you for choosing Mid-Hudson Subaru for your service needs. We look forward to serving you again in the future!

June 11, 2023

Midhudson has always been a good dealership. I wished they only were able to offer repeat customers better deals but that just may be Subarus thing. More

by ELB218
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rich Cerbini
Jun 13, 2023 -

Mid-Hudson Subaru responded

We appreciate you leaving us your honest feedback and will present this to the team. We hope to see you back for a five-star experience next time and encourage you to reach out with any concerns you have. Thank you for choosing Mid-Hudson Subaru!

June 11, 2023

Routine service takes a long time with no estimate given - my most recent appointment (oil change and tire rotation) would have taken longer than 4 hours. I had to cut it off early. More

by PB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mid Hudson Subaru, Michael Savalli, Amanda Ventresca
Jun 15, 2023 -

Mid-Hudson Subaru responded

I appreciate your feedback, and I'm sorry that we were not able to provide you with a more accurate estimate for your routine service appointment. As a valued customer, we don't want you to ever feel like you're wasting your time waiting on us. Please give me a call so that we can discuss this further and work on making things better moving forward. Thank you for reaching out. Clay Vieni - Service Director - cvieni@midhudsonsubaru.com

June 10, 2023

Everyone at Mid Hudson Subaru was amazing, very helpful and kind. 10/10 in every regard- the whole process was so efficient and easy! More

by PAVLOSKI.NATALIE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wiles
Jun 13, 2023 -

Mid-Hudson Subaru responded

We're thrilled to hear that you received amazing and kind service from our team here at Mid-Hudson Subaru. It's great to know that the whole process was efficient and easy for you. Thanks for your support and 10/10 rating!

June 10, 2023

After visiting several Subaru dealerships in the area, Mid Hudson Subaru went above and beyond to ensure our car buying experience was top notch. Even on a busy day, they were friendly and made us feel we More

by jtaaylor129
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wiles
Jun 13, 2023 -

Mid-Hudson Subaru responded

We're thrilled to hear that Wiles and the team went above & beyond to provide you with an excellent car-buying experience! Thank you for choosing Mid-Hudson Subaru and recommending us to your friends and family!

June 08, 2023

Great experience, pleasant, and friendly. They pushed a quality product, but not too pushy for me. More

by kjmzkp10
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Wiles (sales), Mid Hudson Subaru
Jun 08, 2023 -

Mid-Hudson Subaru responded

This is what we like to hear! Thank you for trusting our team at Mid-Hudson Subaru!

June 08, 2023

Great people to work with and glad we made the choice to do business and it not my first car but my fifth car every five years. They still friendly More

by SHANAHNRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin baughman, Michael Savalli, Amanda Ventresca
Jun 12, 2023 -

Mid-Hudson Subaru responded

It's fantastic to hear that you continue to choose Mid-Hudson Subaru for all of your automotive needs! Thank you for your five-star rating and kind words about our staff. We look forward to seeing you again next time!

June 07, 2023

Phenomenal follow up and follow through. The sales team was kind and very patient with us as we worked through the process of purchasing. Particularly, salesperson Gary was awesome to work More

by ndviscio
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gary DiFrancia
Jun 08, 2023 -

Mid-Hudson Subaru responded

We're thrilled to hear about your incredible experience with us at Mid-Hudson Subaru! Our sales team is dedicated to providing a smooth and memorable buying experience for every customer. We're glad Gary was able to assist throughout the process. Thank you for supporting our business and enjoy your new vehicle!

June 07, 2023

The individuals who prepped my car for service and the service writer were professional and courteous. More

by ??
Recommend Dealer
Yes
Employees Worked With
Michael Savalli, Amanda Ventresca
Jun 08, 2023 -

Mid-Hudson Subaru responded

We're so glad to hear that you had a positive experience with our service team here at Mid-Hudson Subaru! Thank you for trusting us with your vehicle's service needs and we hope to see you again soon!

June 07, 2023

Judy Deems is an outstanding agent. very efficient and kind and courteous. The facility is very attractive and clean and efficient. More

by SHIRLEYROSICKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy Deems
Jun 08, 2023 -

Mid-Hudson Subaru responded

We appreciate you taking the time to share this kind feedback! Judy is a truly wonderful asset to our team and we're glad she was able to assist you so efficiently. Thanks for visiting Mid-Hudson Subaru and please don't hesitate to reach out if we can be of service again in the future!

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