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Mid-Hudson Subaru

Wappingers Falls, NY

4.6
1,154 Reviews

1162 U.S. 9

Wappingers Falls, NY

12590

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1,154 Reviews of Mid-Hudson Subaru

July 05, 2022

I bring my car to the dealer for usual maintenance and make an appointment online every time I need the maintenance so it is very easy. The receptionist staffs are very courteous and I am very satisfied. More

by TAKENORITAMAI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wells Jackson
Jul 05, 2022 -

Mid-Hudson Subaru responded

Thanks for the five stars! We appreciate the kind words and we hope to see you back here at Mid-Hudson Subaru for all of your future automotive needs!

July 05, 2022

They are always polite and courteous. In the five years that I had my Subaru Iam always a satisfied customer. More

by Alice in Wonderland
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Savalli, Jonathan Shuker
Jul 05, 2022 -

Alice in Wonderland responded

Responding

Jul 07, 2022 -

Mid-Hudson Subaru responded

Thanks for the five stars! We hope to see you back here at Mid-Hudson Subaru for all of your future automotive needs!

July 05, 2022

Very professional and kept me informed on my car’s progress and was right when needed it back More

by CHARLARAE17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Savalli, Jonathan Shuker, Amanda Ventresca
Jul 07, 2022 -

Mid-Hudson Subaru responded

Thanks for the five stars, Charla! We hope to see you back here at Mid-Hudson Subaru for all of your future auto needs!

July 02, 2022

Pleasant experience, the staff was extremely helpful. Service was completed on time. Will definitely be back. More

by MAMASWAN54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Savalli, Jonathan Shuker
Jul 06, 2022 -

Mid-Hudson Subaru responded

Thank you for taking the time to share your review! We look forward to seeing you next time at Mid-Hudson Subaru!

July 01, 2022

When other car manufacturers were hiding cost, Mid Hudson Subaru was upfront about everything. My salesman, Rick, was great. More

by ejm040670
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Davis, Rich Cerbini
Jul 12, 2022 -

Mid-Hudson Subaru responded

We couldn't be happier to see that our team provided you with a quality experience. We hope to see you again! - Mid-Hudson Subaru

June 30, 2022

When my purchased car was delivered the coolant was low and tires were overinflated. I question if the many point check was really done. More

by jrose11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Brinkerhoff, Craig Orofino
Jul 01, 2022 -

Mid-Hudson Subaru responded

Hello - thank you for taking the time to share your concern. I'm sorry that the vehicle was not delivered to our standard, and would like the opportunity to discuss this further. Thanks, Clay Vieni - Service Director - cvieni@midhudsonsubaru.com

Jul 01, 2022 -

jrose11 responded

Not sure what to add, except maybe check your records to see if this car was really checked out before I got it.

June 30, 2022

Very professional kept me well informed on all issues and requirements for my car No last minute surprises this was very refreshing with my first dealership experience. More

by DJ_BALCER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas Fornells, Michael Savalli
Jul 05, 2022 -

Mid-Hudson Subaru responded

We're so happy that we could make your first experience at a dealership so great! Thank you for letting us be part of this exciting moment! - Mid-Hudson Subaru

Jul 05, 2022 -

DJ_BALCER responded

you are most welcome I look forward to your new service center opening up soon thank you Dennis

June 29, 2022

Service workers are great and friendly… I wouldn’t buy another car in cash next store to them still waiting a year later for my second key .. they wanted 500. Which was crazy.. especially since I gave th More

by VEEANDTRIBE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can’t remember
Jun 30, 2022 -

Mid-Hudson Subaru responded

Thanks for the five stars! We're sorry to hear that you had a difficult time with your keys, but we hope to see you back at Mid-Hudson Subaru for all of your future auto needs.

June 28, 2022

Everything was great. From the moment with sat down with Rick to do the application till we picked up the car. He made things easy and stress free. More

by Lcrivera1110Liz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Davis, Rich Cerbini
Jun 29, 2022 -

Mid-Hudson Subaru responded

Thanks so much for the great five-star review! We're happy Nick made the process easier for you!

June 27, 2022

Very knowledgeable, helpful and curtious. Keven Baughman took time to explaine all the workings of the vehicle. I thought this to very exceptional. More

by FSTMOB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keven Baughman
Jun 28, 2022 -

Mid-Hudson Subaru responded

Keven and the team are glad you had such a great experience here! Thank you for coming to Mid-Hudson Subaru!

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