Mid-Hudson Subaru

I went in for a recall service and all went very smoothly, as was expected. smoothly, as was expected. More

I had to wait 3 weeks for and appointment because there was no loaner cars and when my appointment came, my car was done within 24 hours but noone called or text me and it took 5 calls over 3 days to even was no loaner cars and when my appointment came, my car was done within 24 hours but noone called or text me and it took 5 calls over 3 days to even get a call back. They said I wasn't a priority because I had a rental..... im sure if people we able to pick up their cars when they were done and bring back their loaners, it wouldn't be so long for an appointment and it would be a better experience. I believe the people were working very hard but this sounds like the business is understaffed which is causing alot of stress and grief on the employees More

Excellent service and attention to detail. Trisha was kind, patient and very respectful. She went out of her way to accommodate my needs. The gentleman handling the financial aspects (Rich Trisha was kind, patient and very respectful. She went out of her way to accommodate my needs. The gentleman handling the financial aspects (Rich?) (sorry) was excellent in conveying the exact terms of my contract... and with a smile and a great sense of humor. Highly recommend! More

No issues. brought my car in for a recall. They were able to drive me back home and pick me up when the vehicle was ready. brought my car in for a recall. They were able to drive me back home and pick me up when the vehicle was ready. More

Very helpful staff, gave accurate estimate and followed up promptly with updates on work progress and completion. up promptly with updates on work progress and completion. More

From the moment I walked into the dealership from the time I walked out with my new car I felt supported and was treated like an individual, not just a customer. Thank you for that! time I walked out with my new car I felt supported and was treated like an individual, not just a customer. Thank you for that! More

Dealership is kept very clean (even the bathrooms! ) Nice seating area, pleasant environment. You are greeted, and made to feel important when you walk in. Service is great. Very professional sal ) Nice seating area, pleasant environment. You are greeted, and made to feel important when you walk in. Service is great. Very professional salesman who value their customers. You are kept informed at every turn. All in all a very good experience at Mid Hudson Subaru. Highly recommend them. More

I would 100% recommend Mid-Hudson Subaru. The entire process was made so simple. This was my first car I’ve bought. My salesperson, Gary, was absolutely amazing. He answered all of my questio The entire process was made so simple. This was my first car I’ve bought. My salesperson, Gary, was absolutely amazing. He answered all of my questions and beyond. His experience and professionalism was beyond what I had received at other dealerships. He is a great representation of what great service is. More

Easy no pressure approach to sales, my salesperson Gary was great as well as Rich the sales manager and Eric in Finance. Service department was friendly and took care while in my Forester. My service adv was great as well as Rich the sales manager and Eric in Finance. Service department was friendly and took care while in my Forester. My service advisor Amanda kept me informed of my vehicle status and was very friendly More