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Mid-Hudson Subaru

Wappingers Falls, NY

4.6
1,154 Reviews

1162 U.S. 9

Wappingers Falls, NY

12590

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1,154 Reviews of Mid-Hudson Subaru

December 27, 2022

Mid Hudson and Kevin are so well organized that buying my Outback was amazingly easy. Kevin listened carefully to my needs and found a car perfect for me. More

by mk973
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Louis Criscione, Keven Baughman
Dec 29, 2022 -

Mid-Hudson Subaru responded

Thank you for visiting Kevin at Mid-Hudson Subaru! We hope you enjoy your new Subaru Outback!

December 27, 2022

Very friendly. Very informed, wanted us to be satisfied. Treated us like we were important. More

by Trb391
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Fornells, Mid Hudson Subaru, Patricia Stoutenburg, Nicholas Fornells, Keven Baughman
Dec 29, 2022 -

Mid-Hudson Subaru responded

Thank you for sharing your kind review! We look forward to seeing you next time at Mid-Hudson Subaru!

December 24, 2022

Through no fault of the dealership my Subaru was on the disabled list for 6 months waiting for a part. Throughout the long wait the service department kept me informed and supplied with loaners. More

by ANDYPETE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackson, Mid Hudson Subaru, Bill Brinkerhoff
Dec 28, 2022 -

Mid-Hudson Subaru responded

Thank you for sharing your experience, Andy! We're so happy that we kept you informed throughout the experience. We look forward to seeing you at your next appointment! -Mid-Hudson Subaru

December 21, 2022

No communication. Misrepresenting what work being would be done. Lied about what was actually done. A one hour repair took one month. More

by STPEF185
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick fornells
Dec 27, 2022 -

Mid-Hudson Subaru responded

Thank you for reaching out. I'm sorry to hear about these concerns and would like the opportunity to discuss them with you in greater detail. Would you please contact me directly at your earliest convenience? Thanks again, Clay Vieni - Service Director - cvieni@midhudsonsubaru.com

December 21, 2022

Great service prompt attention to detail easy to make an appointment accommodating friendly staff nice facility More

by Tzin2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mid Hudson Subaru, Amanda Ventresca
Dec 22, 2022 -

Mid-Hudson Subaru responded

This is so great to see! Thank you for trusting the Mid-Hudson Subaru team with your vehicle! We'll see you again!

December 20, 2022

Nice vehicle, very nice people in customer service, great experience. Nice customers in the waiting area too. Everyone was like me, We love our vehicles!!! We also look forward to seeing the new vehicles th More

by KAS62588
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Savalli
Dec 21, 2022 -

Mid-Hudson Subaru responded

Thank you for the kind comments! We're honored to have you as a Mid-Hudson Subaru customer and look forward to your next visit!

December 20, 2022

Nice facility, friendly, helpful and professional employees, very knowledgeable about the vehicles, flexible. Good location. More

by allen.marilyn146
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mid Hudson Subaru, Bill Brinkerhoff, Rich Cerbini
Dec 21, 2022 -

Mid-Hudson Subaru responded

Thank you for the kind words and five-star rating, Marilyn! The Mid-Hudson Subaru team appreciates you being part of the family here!

December 19, 2022

Professional very communicative very helpful honest I think this is the best word to use. Their the best More

by Ty
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lou from finance , Mid Hudson Subaru, Bill Brinkerhoff, Michael Savalli, Jonathan Shuker, Amanda Ventresca
Dec 21, 2022 -

Mid-Hudson Subaru responded

Thank you for the wonderful feedback! We appreciate your support and look forward to seeing you again next time here at Mid-Hudson Subaru!

December 19, 2022

My experience with Mid-Hudson Subaru was very positive from start to finish. I called to schedule a test drive. Lou was my salesperson and had already pulled a car around for me to take the test drive. I More

by b.a.king
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erik Slotnick, Rich Cerbini, Louis Criscione
Dec 20, 2022 -

Mid-Hudson Subaru responded

Thank you for the kind feedback and five-star rating! Lou, Erik, and Rich are grateful to you for letting us help you into your new Subaru Crosstrek with a manual transmission! We know you'll love it! - Mid-Hudson Subaru

December 18, 2022

The service department was very friendly and thorough, they got me in right away, and they gave me a loaner car while they were working on my vehicle that I purchased from them. More

by DAVID.VICTOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mid Hudson Subaru, Michael Savalli, Jonathan Shuker, Amanda Ventresca
Dec 20, 2022 -

Mid-Hudson Subaru responded

Thank you for trusting the Mid-Hudson Subaru team with your automotive needs, David! We appreciate you taking the time to review your recent experience and look forward to your next visit. Take care!

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