Michael Kia
Groton, CT
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146 Reviews of Michael Kia
They made the process easy. My daughter just purchased a used car there, and while I was there, I saw a new car that I liked. They put some numbers together that caused me to trade in my Lexus for a Kia. Th used car there, and while I was there, I saw a new car that I liked. They put some numbers together that caused me to trade in my Lexus for a Kia. The entire process was done quickly, efficiently and I felt very comfortable. I would certainly recommend the Michael Kia dealership to others. More
Shirley was very nice. The service was very Fast and efficient. It was a prepaid oil change and was in the system so I don't have to worry about it. efficient. It was a prepaid oil change and was in the system so I don't have to worry about it. More
Shelley is so efficient and friendly. What amazes me is she remembers my name ;-))) Service gets me in and out very quickly. I wait for the service so that is important to me. she remembers my name ;-))) Service gets me in and out very quickly. I wait for the service so that is important to me. More
they offered a very nice used car at a very fair price. they also gave a very fair trade allowance. the amount of haggle was at a minimum. straight talk-straight deal. also the salesman was super nice. they also gave a very fair trade allowance. the amount of haggle was at a minimum. straight talk-straight deal. also the salesman was super nice. More
While driving to New Jersey the day after Thanksgiving, I noticed that the alternator light on my Eclipse was on. Because this dealer had previously done an excellent job replacing the oil filter in my car w noticed that the alternator light on my Eclipse was on. Because this dealer had previously done an excellent job replacing the oil filter in my car when I lived in CT, I decided to try to make it to their shop. They replaced my alternator and had me on my way home in about 3 hours! A great place to go for repairs! More
Shopping for a new car is one of the most stressful experiences everI. After drove every car in the Same class as the optima and dealt with numerous sales people, Justin made me feel very at ease from experiences everI. After drove every car in the Same class as the optima and dealt with numerous sales people, Justin made me feel very at ease from the moment I met him. I instantly felt a sense of trust working with him. My totally experience with michael Kia was great! More
I wnet in on an appointment for a courtesy oil change ( as specified in my sales agreement ,obviously in writing) and they tried to charge me thirty dollars for an oill change that was supposed to be free. as specified in my sales agreement ,obviously in writing) and they tried to charge me thirty dollars for an oill change that was supposed to be free. When I objected they became arrogant and said no way are you getting a free oil change,period. The service manager was the most customer unfriendly person I have had the misfortunation to face in a long time. I had been recommending this dealership and service department to a lot of friends( some of which had purchased from them recently) and defended them to at least one of the people who had a bad experience here. Well today was an eye opener, as I left I told them not to bother to get their demo cars out of the handicap parking spaces because I and none of my friends will be needing them. I shall persue all legal remedies against them for contract fraud that I can and will be recommending anyone else that reads this or asks my opinion to seriously consider other car dealers and other car lines. I shall not darken their doors again and hope others will heed this and the other warnings against such rude and flagrant violations of contract agreements. More
This dealership was not overwhelming at all. It was a This dealership was not overwhelming at all. It was a breathe of fresh air! Buying our truck was so easy and evryone we worked with was very fr This dealership was not overwhelming at all. It was a breathe of fresh air! Buying our truck was so easy and evryone we worked with was very friendly, and buying vehicles in the past was never as easy or pleasant. The two salesman from Internet and floor service were above and beyond great!! We have and will continue to recommend our family and friends to Michael Kia. Thank you to Jimmy, Raphael, and Mark More
I came into Michael Kia wanting to compare the Sorento with the Hyundai Santa Fe. By the time I left the dealership I had purchased the Sorento. Ajaye immediately engaged me in conversation and soon on to with the Hyundai Santa Fe. By the time I left the dealership I had purchased the Sorento. Ajaye immediately engaged me in conversation and soon on to a test drive. The ride was great, the vehicle well appointed and a great value for standard included features that were important to me like Bluetooth and Satellite radio. Ajaye was made aware that I really wanted an excellent trade in value on my Acura TL, which was still in very good condition despite 95,000 miles. He fought to get me a value that I was pleased with. The financing worked out well and I was even able to extend my warranty to 10 year bumper to bumper in addition to the power train warranty of similar length. I was able to seal the deal on the initial visit and am now the excited owner of a brand new Sorento. Ajaye and Michael Kia really advocated for me and got me a great deal. More
My recent visit to Michael Kia for routine maintenance was fast and trouble free. Michael Kia will be my first choice for future maintenance issues. was fast and trouble free. Michael Kia will be my first choice for future maintenance issues. More